As part of our 10th Anniversary this summer, we are excited to take a look at some of the amazing employees who have made SafeMart what it is today. Check back for even more stories about the great employees who have helped us accomplish 10 years of delighting customers.
“It’s people that actually like their job. They care about what they’re doing, and that makes all the difference in the world.” – Steve
SafeMart employees are in many ways a team. They work together, share goals and always have each others’ backs.
Steve, SafeMart’s Technical Services Manager, takes this idea to heart every day on the job. His role involves a variety of technical tasks, including taking technical calls, running deliveries and working on programming systems. But more than that, he views his job as one part of a group-wide effort to make sure everyone else’s jobs are running smoothly.
“For the most part it just entails making sure that everyone has all the tools that they need to get their job done right and efficiently,” Steve said. “Really, I’m just trying to keep everything I can off of (SafeMart Director of Technologies) Joe’s plate.
Steve says the attitude of the employees at SafeMart is special because everyone enjoys their work and bonds over their jobs. He says their appreciation of SafeMart carries over into the customer experience.
“You don’t have people that are just coming in, punching a clock and just trying to get their day over with,” he said. “It’s people that actually like their job. They care about what they’re doing, and that makes all the difference in the world.”
Steve has been with SafeMart for more than three years now, and in that time he has watched as the company and the team around him has grown consistently.
“It’s pretty incredible how many times we get together for a company meeting and actually look around and look twice, like, ‘Oh, I didn’t know that person worked here,’” he said. “It’s incredible how often we are introduced to new people that are working here.”
Though SafeMart continues to grow, Steve says he has seen new employees come in and immediately become part of the team. He credits this to SafeMart finding people who work well with the team to deliver the best products and services.
“I think that when they hire people they do a really good job of getting the right people that fit with the team, and will get along with the everyone else that’s already working here,” Steve said.
As SafeMart has hired more employees, it has also worked to change the home security business. Steve says during his tenure, he has noticed changes across the industry.
“Other parts of the industry seem to have a one-track mind,” he said. “We’ve taken a different look at home security, and we want to deliver it in a unique way that’s more convenient for the customer.”
SafeMart® has redefined home security. Delivering revolutionary protection and peace of mind, SafeMart delights customers across the country. The company leads the industry with its interactive Plug & Protect™ wireless alarm system that empowers customers with cutting edge protection and control. SafeMart provides unbeatable value and exceptional service with its award-winning LiveWatch alarm monitoring service. The company (a division of LiveWatch Security, LLC) is the most recommended security company in America. Recently, it was named the #1 Wireless Security Company in America, #1 Alarm Monitoring Company in America and won a national award for e-Commerce Customer Service.