SafeMart Home Security Review on Angie’s List

We help customers who are looking for home security evaluate their purchasing decision everyday. Most of our customers understand that upfront cost is only half of the equation. Our competitor’s hidden fees, high monthly monitoring costs and long contracts are an equally important part of the home security purchasing process.

One of our newest customers wrote a really nice review of SafeMart on Angie’s List and they absolutely nailed the evaluation process by evaluating the cost over 3 years rather than just focusing on the upfront cost. Thanks Chad!

“SafeMart provided us with the SimonXti alarm system which included a cellular device, 1 pet immune motion sensor, 11 door/window sensors, and a glass break sensor.  We also purchased the Interactive monitoring service which includes controlling the system with a cell phone app.  I did tons of research on home alarm systems and found that SafeMart had the best price for a cellular based alarm system and central station monitoring over a 3 year period.  I compared companies based on a 3 year span because a 3 year monitoring agreement is required by ADT, FrontPoint, and the other national providers when you take advantage over their low cost equipment and installation.  While SafeMart does not have a “$99 Installation/Equipment” deal, they offer many sales on their alarm systems and when combined with their 12 MONTH contract at $30 a month (compared to $45 a month with ADT) I was actually saving hundreds of dollars over a 3 year span.  I’ll take the savings and the shorter contract for the same hardware and services any day!

The sales person was always happy to answer my questions via phone, email, or chat.  What I liked about the sales team is that they are not pushy at all.  They give you every opportunity to take advantage of their promotional sales by sending emails, which is how I got such a great deal on my system.  Purchasing the system and services was a breeze.  The sales person transferred me to a billing/customer support rep on the same phone call and my system was shipped within a day and arrived at my house in just 2 days!  One thing that makes SafeMart particularly different from other alarm system companies is that they offer Plug & Protect, which means they configure all of your hardware/devices for you before they are shipped, and you install everything yourself when it arrives.  This might scare some people off but I promise it is such a breeze.  The sensors have magnets as well as double sided tape that is more than sufficient for mounting on doors and windows.  The instructions and videos make it very very easy to install the devices that I wouldn’t consider it an inconvenience at all!  When I had an issue with my glass break sensor beeping, I jumped on a chat with a service tech from SafeMart and had the sensor up and working properly in about 20 mins.  Great service and great products!”

Alarm Systems Do More Than Prevent Burglaries

A home security system means the difference between potential danger and peace of mind. According to the FBI, 25 percent of homes now have electronic security systems—these homeowners understand the immediate and long-term values of home security. Alarm systems can protect your home in many ways beyond preventing break-ins, and new technology allows homeowners to have more control of alarm systems than ever before. Learn four ways to get the most out of your home security system:

  1. Connect all of your home monitoring devices to your system. Alarm systems feature nearly infinite combinations of protection for your home, from traditional motion sensors and glassbreak detectors to devices that safeguard against fire, carbon monoxide, flood and freeze dangers.
  2. Receive text or email alerts when doors open and close. This gives you an extra eye on who’s going in and out of your home, whether you want to check that the kids arrived home from school safely or know that your spouse locked the door on the way out.
  3. Control your system from anywhere in the world. With just an Internet connection, you can arm or disarm the system, change the temperature, close the garage and more from your smartphone, computer or tablet. These features provide maximum accessibility and convenience for your busy lifestyle.
  4. Save money on home insurance. According to the Insurance Information Institute, the average insurance company offers a 15 to 20 percent discount on a home’s insurance policy, saving homeowners hundreds of dollars a year.

Home security systems were designed to deter burglars, but with advanced technology, systems can do so much more. Whether you’re a do-it-yourself homeowner looking to add to an alarm system or a first-time customer, SafeMart can help you customize a system to fit your unique needs.

Five Practices for Your Neighborhood Watch Program

According to the National Sheriff’s Association, the effectiveness of neighborhood watch programs has been proven through drops in burglaries after implementing the program­— in some areas, crime went down as much as 77 percent. After establishing a neighborhood watch program in your community, there are still ways to improve a neighborhood’s program. Here are five methods to ensure your neighborhood watch program is effective and sustainable.

  1. Engage the entire community. 
Religious institutions, schools, businesses, local government agencies, youth groups, senior groups and other organizations are all potential resources and/or partners for a Neighborhood Watch. Groups in your community may be able to offer advice or insight to better your program. Extend invitations to Neighborhood Watch meetings to these organizations to involve them in the discourse of the program. The more of the community that is involved in the program, the wider the reach of the program. FBI statistics show that subdivisions with an active Neighborhood Watch Program are 43 percent less likely to experience crime, so reach out across neighborhoods within your town. A Neighborhood Watch Program needs everyone from the community to be involved, including single parents, teenagers, senior citizens and renters.
  2. Communicate effectively with participants
. Distribute duties among participants clearly and reasonably to divide and share responsibilities equally. Create a structure for the program everyone knows and have leaders of meetings direct discussion in a beneficial and efficient way. Bylaws and elected officers can help establish structure. Create a phone tree or contact list for everyone to stay in touch. Establish a consistent meeting time and agenda to encourage maximum attendance and informed participation.
  3. Assess and address community needs
. Contact the local law enforcement for more in-depth information on your neighborhood. Look at past problems and solutions to crimes, and identify areas that need specific work. Develop strategies to problems one at a time, and as the group works together more, more complex problems will become easier to take on. Evaluate past actions and strategies of combating crime and the effectiveness, and use these experiences to determine what is successful in the program.
  4. Extend the program past basic security. 
Neighborhood Watch Programs may be used to improve a community beyond crime prevention. Some programs sponsor community cleanups, volunteer at local organizations, organize after-school activities and other efforts to help the community. These actions also help build the coherence of the neighborhood and create a stronger bond of trust in the program. Improving the community will also aid in lowering crime rates if the Neighborhood Watch Program is contributing to education and service around the area.
  5. Keep the program active. 
As a Neighborhood Watch Program eliminates crimes, the program also may begin to dissolve after main issues are addressed and solved. A Department of Justice review found that in nearly all studies of Neighborhood Watch Programs, crime decreased. To reinforce the necessity of crime prevention, create new goals for the program and implement activities to find new opportunities. Continue to recruit new members and organizations into the program. Use media to spread the information about Neighborhood Watch Programs even beyond your neighborhood and community.

As your Neighborhood Watch program grows and expands, you may face challenges and new openings to expand the program. These five easy tips will help you get the most out of your local Watch program to help keep your community safe.

SafeMart Named Finalist in Stevie Awards for Exceptional Customer Service

CHICAGO, IL (January 24, 2013)- National home security provider SafeMart has earned itself multiple places in the 2013 Stevie Award finals for its dedication to customer service and innovative technology. This is the second consecutive year that SafeMart home security has received this prestigious honor.

Every year, the Stevie Awards recognize nationwide companies for outstanding business practices and achievements. SafeMart has been named a finalist for the e-Commerce Customer Service Award, as well as the Best Use of Technology in Customer Service Award.

“SafeMart combines customer delight with technology to streamline the experience for our customers,” says President Chris Johnson. “It’s great to be recognized for putting our customers first and providing the best home security experience in the country.

SafeMart was chosen out of over 1,100 entries. This years Stevie Award nominations increased by 10 percent–final results of the increasingly competitive award will be announced on February 25, when SafeMart will win a Gold, Silver or Bronze Stevie Award in each category.

The Stevie Awards are the latest addition to a growing list of SafeMart’s recognitions in the past year. These include the Super Service Award from customer review site Angie’s List, National Growth Hero from Interlogix Global Security, Best Partner from Alarm.com and a place on the Inc. 5000 list of fastest growing companies.

Home Security and Burglar Prevention

A home security system can help you prevent burglars from breaking into your home, but it’s not the only step towards prevention. Your high quality possessions and latest electronics are great to have, but they may also be making you a target for crime. Here are a few ways, in addition to purchasing a home security system, you can reduce the likelihood that you will be a victim of burglary.

Means, motive and opportunity are the three elements needed for someone to commit a crime. A criminal may have the means to carry out action, but anyone can personally decrease the motive and opportunity for crime. By storing away your valuables and securing your home, you can keep your house protected from property crime. According to the FBI, there were over 9 million cases of property crime in 2010, including burglary, larceny-theft, motor vehicle theft and arson.

The Department of Justice recently released statistics that showed violent crime had increased 17 percent and property crime 11 percent in 2011. With crime on the rise, it is more important than ever to secure your home.

First, removing the motive means removing all temptation of thieves to come to your home. Leaving stray items around the yard indicates carelessness and loose possession, which can lure burglars in. Name brand and designer items are a clear target for criminals to come looking for more valuables. Keep these stored away from sight around windows and doors. Because these possessions are worth more, it is especially important to keep them secured.

When a burglar enters a home, he or she already has a good idea of where to look for valuables. Some of first places an intruder checks are in the freezer, in the bedroom closets and drawers, and under the bed. Always put away all items of importance to increase the time intruders have to look. A burglar will want to spend as little time as possible in an unfamiliar home. In fact, the average amount of time spend inside the house is eight to 12 minutes.

Another factor that can be addressed is opportunity. Taking simple home security measures can greatly lower your risk of experiencing a robbery.

Using a home security system makes your home three times less likely to be broken into. According to an info graphic from DeadlineNews.com, a monitored home security system, window sensors and video cameras are the top three things that will deter burglars from targeting your home.

With a monitored home security system, burglars no longer have the opportunity to break into an unoccupied house. Even with a security system, a safe can provide extra protection for your important belongings. These preventative measures will decrease the ease of robbing your home and keep your expensive and priceless possessions safe.

Geo Fencing to Simplify Your Life

LiveWatch alarm monitoring offers a revolutionary “geo-services” feature from Alarm.com called Geo Fencing to make your life easier. Geo Fencing helps you by reminding you to arm your security system when you leave your home.

When you’re in a rush to get out the door, arming your home security system and other the important things can slip your mind. With so many things to do and so little time to do it, it’s always helpful to have reminders so you don’t forget to make sure things get done.

Once you activate LiveWatch alarm monitoring and begin Geo Fencing, you go through a simple process:

  1. The Alarm.com App on your iPhone, iPad, Android, Blackberry or other mobile device will automatically begin tracking how far it is from the control panel of your alarm system. You can set this work from multiple mobile devices, so that as long as one device is near the control panel, your system will recognize that there is someone within the Geo Fence.
  2. You set the distance from the control panel at which you would like to be notified if your alarm system is not armed. This distance is the geographical fence around your home- or Geo Fence! This gives you complete control over your system and allows you to personalize the range at which you are notified. If you have a big yard, you may want to set a large distance from the control panel. However, if you live in an apartment, a few steps from your front door may be enough.
  3. Occasionally, you’ll be in a rush to get out the door and may forget to arm your system. With so many other things on your mind, it is almost inevitable that at some point you could accidentally leave your home unprotected.
  4. The Alarm.com App on your iPhone, iPad, Android, Blackberry or other mobile device notifies you once you pass the pre-set distance from your home without arming your system. A few chirps from your phone are enough to let you know that your home is unprotected. This is important because if you forget to arm your system, it is as if your home has no alarm system. In fact, after several strings of residential burglaries across the nation, police have begun reminding residents that they should arm their systems every day before they leave.

Geo Fencing simplifies your life by doing just what its name suggests: it creates an invisible geographic fence around your house. If you pass the fence without arming your system, your mobile device will automatically let you know to help you easily protect what is priceless. Because you have so many other things to worry about, we thought that remembering to arm your alarm system should not be one of them.

With Geo Fencing from LiveWatch alarm monitoring, you have the peace of mind that your home is always protected when you’re not there, without the worry of remembering to arm your system.

Teaching Your Kids About Strangers

Our blog focuses on home security, but we want to be a resource for safety topics that don’t always focus on our core business.  Our company is like a big family. Our kids know many of our coworkers and often use the term “uncle” or “aunt” even when there’s no blood relation. That’s why the topic of child safety and strangers is so important to us.

As always, feel free to share your own best practices or tips!

The conversation between a parent and a child about talking to strangers is an important aspect of child safety. It is a difficult topic to discuss, and if the child does not thoroughly understand the message, there can be the possibility of significant danger.

In fact, a study by the Massachusetts Treatment Center in Bridgewater, Massachusetts showed that only 33 percent of child abductors were strangers to the victim.

Here are five important things for parents to cover when going over not only stranger danger, but other dangerous situations as well.

1.    Go over the definition of a “stranger.”

The first step in teaching your children about the dangers of talking to unknown people is to define the word, “stranger.” It’s hard for children to get an accurate idea of what a stranger is, because the description varies so greatly. In fact, many children believe that threatening strangers look mean, scary and ugly. Teach your child to be wary of any person who poses a threat as a “stranger” and to stay away from adults that put them in bad situations.

2.    Give them clear, simple instructions.

When dealing with strangers, children will often be distracted or confused by what the stranger is saying. The National Crime Prevention Council recommends teaching your child, “No. Go. Yell. Tell,” which guides them to say no, run away, yell loudly and tell a parent or trusted adult. This is a simple way for children to remember how to react in uncomfortable situations. Also encourage your child to be aggressive in saying no, and to not be afraid in talking to an adult.

3.    Go over examples of dangerous scenarios.

Sometimes it’s not only strangers, but acquaintances that pose a threat to young children. Go through different examples of when to run away from dangerous adults so your child can better recognize a bad situation. Some examples are if an adult asks for help with a task, offers to give the child a ride without a parent, or if they try to give the child a present without consulting you. Encourage your child to follow their instincts and always run away from situations they feel scared or uncomfortable in.

4.    Encourage them to stay with you, other kids or trusted adults.

Tell your children not to go anywhere alone with an unfamiliar adult. The best way to do this is to always know where your child is. But if lost, he or she will need to ask an adult for help. Tell them in this case to seek out other kids, or adults who have their own children. When your child sticks with other children, he or she is more likely to stay safe in larger numbers. Dangerous adults will try to get a child alone.

5.    Focus on education, not fear.

When teaching your children about avoiding dangerous adults, focus on making sure they understand the risks of talking to strangers. However, an unclear explanation or fear tactics will confuse and frighten them. Then in dangerous situations, they will be unsure of how to react and who to be afraid of. Having an overly intense fear of unknown people can also hinder their independence as well as relationships with other kids and adults. Keeping your child safe is the most important thing, but make the main focus safe decisions rather than fear.

It’s also always helpful to make sure your child knows all the emergency contact information he or she needs to reach you. That way, he or she can always contact you or someone else if lost. These five tips will help you have an effective conversation with your children. By effectively teaching your children safe ways to deal with adults, you can ensure your child stays away from scary situations and understands how to deal with strangers.

Monitored Fire Alarms

Fire alarms and smoke detectors are one of the most common and important aspects of home security. In fact, only six percent of homes do not have a smoke alarm installed in the house by the year 2000, the U.S. Fire Administration said.  However, not nearly enough have monitored fire alarms that call the fire department when there is a fire.

Smoke alarms will help detect danger even when you cannot. The loud beeping or ringing of the alarm will help alert you to any fire emergency so you can react quickly to either put out the fire or escape to a safe location. But what happens if the fire starts on the other side of the house? Or when you’re not home?

Having a smoke detector to set off an alarm is not enough. Monitoring smoke and fire detectors call the fire department when there is an emergency in additional to making noise. The monitoring station then contacts you personally, other designated emergency contact and emergency responders so they can get to your home and immediately put out the fire.

For fire monitoring, you can also use heat detectors to alert you if the temperature of your residence rises dangerously. Some fires may not have detectable smoke, or the smoke may not reach your smoke detector in time for early prevention. A heat detector is programmed to go off if there is rapid change in temperature or if the heat rises above a safe temperature.

Monitored fire alarms can help save lives by contacting the needed help in an emergency. Improve your home’s safety by having your alarms monitored 24/7 for fire protection and prevention.

A History of Home Security Systems from GE Security

A review of the past three GE Security home security systems:

As home security systems have advanced toward more affordable plans and systems, improved monitoring and better technology, the equipment offered by major distributors is also increasingly useful and up-to-date. For security system equipment manufacturer GE Security, its main security system has evolved over the years from the wireless Simon 3 to the Simon XT. Now, GE has also released the Simon XTi, with even more advanced features and ease of use.

The Simon 3 security system is a wireless system with a panel of specific buttons labeled and arranged for convenience. It has a microphone for two-way voice: in case of emergency, you can speak directly with the central station. The Simon 3 will notify you by pager or phone in the case of a home intrusion. With the control panel, you can manage lights and locks, enter security codes and contact emergency personnel. The system contains a 24-hour back up battery for power outages and 24 available zones for protection. The Simon 3 supports up to six programmable access codes and up to eight light or appliance controls.

However, GE built upon the existing Simon 3 model and created a better, more encompassing system. The Simon XT allows for 40 zones for wireless transmitters, a significant increase from the previous 24 zones. The XT features a different display of buttons, with full numbers and both a microphone and speaker for two-way voice application. Another significant addition is the new LCD screen on the Simon XT, which displays a blue backlit screen and the status of your home security system.

The Simon XT also has more programmable user passcodes and phone numbers, and it allows for home automation through Z-Wave enabled devices. It also keeps the latchkey feature of the Simon 3, which alerts parents when children don’t arrive at home and put in the passcode. However, the Simon XT is not X10 compatible like the Simon 3.

The newest, most advanced edition to the GE security system series is the Simon XTi, a self-contained combination of the Simon XT and the GE Two-Way Talking Touch Screen. The Two-Way Talking Touch Screen is compatible with the Simon XT, but the most recent system features both in the larger color LCD touch screen. All buttons are now found on the touch screen, which also shows temperature, weather, open doors and windows, lights and unsecured locks.

The Simon XTi keeps the two-way voice, Z-Wave controls and back up power of the Simon XT. However, the newest system lets you view and keep pictures from the wireless Image Sensor right on the screen. The LCD color screen gives the suer many more features and a smoother operating experience. The combination of the Two-Way Talking Touchscreen and all the features of the Simon XT make the Simon XTi an even easier and more convenient control system.

10 Home Improvements to Boost Home Security

Home improvement projects can improve your home security and protect against intruders and other dangers. Home improvements range from simple maintenance of old rooms to completely refurbishing them. Here are ten easy ways to make your home not only more beautiful and up-to-date, but a safer place to live.

  1. Replace old, rusted locks. About 34 percent of burglars enter through the front door and 30 percent do it through unlocked doors. The more wear a lock has, the easier it is for burglars to break in, even if you remembered to lock up before you leave. Installing new locks will also ensure that you are the only one with keys to your home. For more up-to-date technology, you can try using electronic locks that take passcodes, or alarm monitoring allows you to lock and unlock your door whenever you want.
  2. Check your smoke alarms and carbon monoxide detectors. Having these helpful devices around the home can save your life in an emergency. Most people won’t wake up during a fire, and carbon monoxide is almost undetectable by humans. You can also look into installing heat sensors and flood sensors for extra protection.
  3. Add lighting around your home. Burglars never want to be seen, so installing lights around your home will stop them from approaching. You will also feel safer walking back home at night or driving up to a well-lit area. Light timers can also come in handy. Possible places to implement more lighting are along the sidewalks and driveway, on your porch and around potential points of entry, such as doors and windows.
  4. Use a home security system. Today’s home security systems are sleeker, more convenient and more affordable. Wireless systems allow you to place discreet sensors wherever you want, and many system interfaces use touchscreens and extra features such as temperature, weather reports and home automation. Having a security system makes your home easier to control, as well as three times less likely to experience a robbery.
  5. Upgrade your doors. If any of them look run-down or damaged, replace them with new ones of metal or solid core. Burglars most often enter through doors and windows, and if they are old and worn, breaking in is quicker and easier for them. Invest in deadbolts for each door to add another level of security.
  6. Install a mail slot. With a mail slot, you can ensure that no one is taking your private mail when you are not around. People can access your checks and your personal information from your mailbox if it is right outside your house. Also, a large pile of uncollected mail is a good indicator of an empty home.
  7. Clean up with some yard work. A homeowner’s lawn plays a very important role in whether or not a burglar targets the house. Having a well-kept lawn will deter criminals as well as raise property value. Trim down trees and overgrown hedges to remove hiding places for burglars. Store away tools and toys scattered around the yard so potential burglars won’t be tempted to approach your house. You can even have trees completely removed if you think a burglar could climb to the second story, or if they could fall over in a severe storm.
  8. Drill a peephole in your door. This way you can check who is at the door without having to open it. Not only is it more safe, peepholes will allow you to avoid answering door-to-door sales people, solicitors and other potentially dangerous or threatening visitors. Drilling and installing a peephole can take less than 15 minutes to finish.
  9. Check your windows. Twenty-three percent of burglars enter a home through a first story window, and nine percent through a second story window. Use blocking devices for windows and sliding doors so burglars can’t get in. Putting in security bars for your windows can also be effective, and you can look into decorative patterns to match your home.
  10. Buy a safe for your valuables. Burglars know the hiding places people use for their valuables, including the freezer, the bedroom closet, drawers, under the mattress and many more. A safe provides extra guarded protection for the things you want to keep secured, and makes it harder for a burglar to find what he or she is looking for. Make sure the safe is too heavy to be moved, and conceal it in a discreet hiding place.

Home improvements can be a great opportunity to add new home features and increase your personal protection. With these handy tips, you can improve your home along with your sense of security!

Carbon Monoxide Monitoring

Carbon monoxide is one of the most dangerous threats your home could hold. This is because it is colorless, odorless, deadly and almost undetectable. In addition, carbon monoxide starts from within your home, through incomplete burning of fuels such as coal, wood, kerosene and more. According to the U.S. Consumer Product Safety Commission, about 170 people in the United States die from carbon monoxide poisoning every year. Because anyone could be exposed to carbon monoxide, and no one can easily detect its presence, having carbon monoxide monitoring is crucial to your safety at home.

Carbon monoxide can come from any fuel-burning appliance if it happens to malfunction. These potential threats include furnaces, ranges, water heaters, room heaters, portable generators and fireplaces. Symptoms of carbon monoxide poisoning include headache, shortness of breath, nausea, dizziness and fatigue. Look out for these signs. If exposed to high levels of carbon monoxide for a prolonged time, it could result in mental confusion, vomiting, loss of coordination or consciousness, or even death.

The severity of carbon monoxide poisoning relies heavily on the duration of exposure. That’s why having a carbon monoxide alarm is so important to your and your family’s health. The earlier you can detect the gas, the sooner you can get to a safe location. It is vital that you move to a place with fresh air immediately if you suspect carbon monoxide poisoning, as well as receiving proper attention for your health and your home.

An alarm will let you know when there is carbon monoxide in the area, but the experience can still be harmful if you do not get the proper help. A monitored carbon monoxide alarm connects to your home security system and monitoring service. When the gas is detected by your alarm, not only does your alarm go off, but the proper authorities are also notified. This can be especially helpful if you do not hear the alarm or are away from home while the alarm is sounding.

With carbon monoxide monitoring, your monitoring company’s central station will call you to verify the alarm, make sure you are notified and follow the proper procedure, check to see if you have been affected and alert emergency responders such as medical aid and the fire department. The fire department can then come to assess your home and safety, and let you know when you are allowed back into the home. You will also receive proper medical treatment right away to minimize damage from carbon monoxide poisoning.

Managing a carbon monoxide emergency is not feasible alone—you need the help of professionals to eliminate the threat and assess your health risks. Carbon monoxide monitoring saves time, energy and lives with fast responses and dependable help.

Freeze and Flood Monitoring with Home Security Systems

It’s hard to be everywhere at once, which is why monitored alarms and systems can help you keep track of your home and potential problems. Alarms will sound in the presence of very low temperatures and excessive water, but if you are on vacation or just out running errands, the situation can quickly get out of hand.

Freeze alarms keep tabs on temperature for frozen pipes, which can lead to burst pipes and flooding problems. Freeze sensors can be placed in basements or smaller spaces where frozen pipes might be an issue. These sensors come in handy especially in vacation homes or cabins, because the residences are frequently empty.

The sensor will notify you when the surrounding temperature falls to or below a designated degree, usually around 50 degrees Fahrenheit. However, this alert comes before the pipe freezes so you have time to fix the temperature. With freeze monitoring, you will be able to take action early again frozen pipes to prevent any flooding or property damage.

Along with freeze sensors and alarms, flood monitoring will notify you in the case of a flood or excessive water in your home. Minor floods can cost you extensive repairs, from everything from leaking pipes to overflowing sinks and toilets. Flood sensors, like freeze sensors, are also small and conveniently placed.

Flood sensors can detect the presence of water wherever it is placed, most commonly on floors or walls. If the sensor does detect water, it will send a wireless signal to the security system and set off an alarm. Monitored flood sensors will also activate a notification to let you know that there is unwanted water in the designated area. These notifications can be sent to your computer or smartphone immediately from the system.

Frozen pipes can be prevented, but taking measures to ensure action can save you money and time with expensive repairs. Freeze and flood monitoring help you to react early on in case of a frozen pipe or flooding water. This preventative measure can help protect your home and belongings from any water damage that happens while you are away.

5 Hidden Holiday Hazards

5 Hidden Holiday Hazards

The holidays are a great time to get together with friends and family and celebrate, especially with holiday traditions such as baking, decorating and playing in the snow. Yet many people don’t realize that many of these traditions hold hidden dangers. The upcoming signs of the Christmas season are also good reasons to take precautions. If you know exactly what to look out for, keeping your family safe this winter can be simple and effective. Here are five seasonal hazards you should keep in mind this Christmas.

  1. Traveling- During the holidays, people are out traveling more, whether it’s to see friends, family or sneak in some last minute shopping. The higher number of cars on the road increases the likelihood of getting in an accident. In a recent article from Forbes, Thanksgiving was listed as the most dangerous U.S. holiday because of the amount of cars out coupled with increased consumption of alcohol.“More vehicles create greater conflict potential,” Robert Sinclair, a spokesman for AAA said in the article. “And unfortunately, during holiday times, celebratory actions, people drink and get out on the road, and that leads to a problem too.”According to the National Highway Traffic Safety Administration, 502 people died on the road last year on Thanksgiving compared to an average of 102 on a regular day. To avoid this, always avoid driving after drinking any amount of alcohol, and take extra safety precautions when on the roads. Be more wary of other drivers who may not be paying as much attention as you are.
  2. A white Christmas is nice, but that also means more shoveling and snow blowing. These can cause accidents if you aren’t careful. To prevent this, avoid any strenuous activity if you have a pre-existing medical condition. Wear light layers of clothing that will keep you warm as well as allow ventilation. Make sure to take frequent breaks so you don’t overwork yourself and always use the proper equipment the instructed way. Always keep children away from snow blowers.More snow can also cause icy paths and more falls. Remember to salt the driveway and sidewalks to prevent any accidents. Keep yourself from catching any cold-related diseases such as frostbite, hypothermia and immersion. The Centers for Disease Control and Preventionhas a very thorough account of cold stress conditions because of the weather. Stay informed about what to look out for and what to do in case something happens.
  3. Lights in the snow and around your home can look beautiful, but you need to remember to take caution when putting them up. The CDC lists several causes for injury as falls from ladders, roofs, furniture and stairs as well as tripping over holiday-related objects. Between 2000 and 2003, about 17,465 people went to emergency rooms during the holiday season for related falls and injuries. Of that number, 12 percent were hospitalized, according to the CDC. Avoid these by hanging up decorations in a clean space and having someone spot you if you use high stools and ladders. Don’t work on the roof when it is icy outside, and always make sure anything you stand on isn’t rickety or broken.Decorations can also pose a threat to children as well. Kids can get tangled up in long cords of lights by accident, which is dangerous and might cause self-asphyxiation. They could also swallow small pieces of ornaments or decorations by accident. Some decorations to especially keep in mind are holiday plants, such as mistletoe and holly. The berries are poisonous to children and as little as three swallowed berries can lead to a trip to the emergency room. Keep these plants and decorations out of reach, and know where your children are playing at all times to prevent any accidents.
  4. Christmas trees are a very common part of the holiday season, but they can lead to fires easily under the right conditions. According to the National Fire Protection Agency, and the U.S. Fire Administration, about 240 home fires start from Christmas trees every year, causing an average of 21 deaths and $25.2 million in property damage. When you are choosing your Christmas tree, make sure there aren’t a lot of dry needles, which can catch fire more easily. Always remember to turn off all light up decorations on the tree when you leave the house.Test the tree by bouncing it on the ground. If many of its needles fall off, it is not fresh enough and will be more of a hazard. Keep the tree away from extreme heat sources, such as heaters, vents, radiators and fireplaces. To prevent other fires from starting around the house, never leave open flames unsupervised. Keep a close eye on candles and fireplaces.
  5. After making sure everyone stays warm, lots of families and children go out to play in the snow. Some winter activities, such as sledding, skating, skiing and others require some more care to avoid injuries or accidents. An article on MSNBCstates that children and teens sledding results in at least 20,000 injuries each year.To avoid these, never let anyone go out into the snow alone. Avoid steep hills with obstacles when sledding, and thin or suspicious ice when skating. Take frequent breaks to go inside and warm up, especially if wet from snow or water. Wearing many layers of clothing not only helps you stay warm, but offers padding as well. Have children wear helmets whenever participating in risky winter activities for extra protection.

With these winter tips to keep you and your family safe, you can enjoy the holidays without having to worry!

LiveWatch Competitors Sell Contracts at the Expense of Customer Service

When home security companies choose to sell contracts, it’s the customers who suffer.

Customers have a history of being dissatisfied with traditional home security companies and the way they do business. Out of eight major home security companies in America, over 50 percent have lower than a B rating with the Better Business Bureau or are not BBB accredited. One reason for customer complaints may be that the companies are selling customer contracts, which has been a common industry practice for years. LiveWatch on the other hand, has a perfect A+ BBB rating, a 5-star Google rating and a 5-star Amazon rating and we’ve never sold a contract.

3 Signs That a Company Sells Customer Contracts

Online reviews of traditional home security companies indicate that many consumers consider their experience to be unsatisfactory. Several major home security companies average one to two-star ratings on Yelp, Yellow Pages and other review sites. LiveWatch works to change that reputation through outstanding customer service and tireless dedication to provide the best products and services. This document will help you understand the consequences and help you understand how to minimize the negative impacts of companies selling customer contracts.

One potential source of customer displeasure is the common industry practice of selling customer contracts to outside organizations. These organizations, such as banks or financial institutions, buy contracts and often outsource service and support to cut costs.

In some cases, this leads to a poor customer experience with more headaches for consumers who thought they had signed a contract with one company, only to find themselves transferred to another without notice. The companies often use cheap, low quality equipment, offer subpar customer support and aren’t invested in a long-term relationship with the customer. To avoid these problems, here are three warning signs of a company that sells customer contracts:

Warning #1: Three to five-year contracts: To sell the contract, the bank or finance company may require a 36 or 60-month term to justify the upfront payment.

Warning #2: “Free” systems: These “free” systems are often subsidized by the upfront payment they receive from the finance company for your contract.

Warning #3: Mandatory credit checks: Another buying requirement from the bank or finance company may be that the contract has a credit score above a certain level.

While our competitors will not discuss their practice of selling contracts, LiveWatch will be the first to attest that we have never once sold a contract.

How Competitors Sell Customer Contracts

Traditional home security companies sell customer contracts because of the substantial financial benefits, despite the negative impact the practice has on customers. Here is how the process of selling your contract works.

How Competitors Sell Contracts

Step #1: Outside Groups Buy Customer Contracts
The home security company sells your contract to an outside organization, such as a bank or financial institution, as soon as you sign it in order to get as much money as possible up front.

Step #2: The Contract May Be Sold— AGAIN

The bank or financial institution that bought the contract from the home security company may choose to sell it to a public fund or other group to avoid waiting for monthly payments.

Competing security companies and alarm dealers have customers sign contracts ranging from three to five years. These competitors then sell the monitoring contracts to an alarm “dealer program,” bank or finance company. Once these financial organizations purchase the contract, they outsource customer service and support in order to cut costs.

In such cases, the bank or financial institution offers to pay the home security company less than what the contract is worth over the life of the contract. Because these companies can use an upfront payment from a bank—even if it is less than the value of the contract— to invest in aggressive marketing and unscrupulous door-to-door sales, they choose to accept a lump sum payment rather than wait for monthly installments.

The banks or financial organizations may also choose to sell the contracts to investment groups or public funds at a discounted price, for another lump sum payment. The financial institutions can then take the lump sum they also receive and invest it.

Ultimately, this can result in two or more sales to three or four different outside organizations. That means the company that originally signed a customer to a long-term contract can easily become separated from the contract by multiple steps.

How Selling Customer Contracts Hurts Customer Service

Service and support are crucial when customers trust a company with the safety of their family. Selling a customer’s contract can have a very real and noticeable impact on customer service. Once a customer’s contract has been sold, it can be very difficult for him or her to get adequate customer service.

How Competitor Service Suffers

Customer Impact #1: Outsourced Service and Support
When a company sells customer contracts, the new owner of the contract often outsources customer service and support to another organization.

Customer Impact #2: Contract Bundling
Another method of selling contracts includes dealers who bundle the contracts together. If this happens, the customer is no longer an individual case and is often treated as just one part of a larger group.

If the customer has a question or would like to change or cancel an order, he or she may be unable to get in contact with the person who sold the system. When companies sell customer contracts to organizations that outsource service, they may be cutting off contact between the customer and the original installer.

Some large home security companies buy contracts from many local home security dealers, and aggregate the contracts. Then, they sell those contracts to a bank or financial institution in order to bring in revenue as quickly as possible.

Financial firms have been buying and selling contracts for a century. The practice is not new, but customers need to consider how it impacts the way service and support are delivered. If a company is willing to sell your contract, it may be a sign that it is not fully committed to delivering great service.

Who Does Not Sell Customer Contracts

LiveWatch values our customers as the most important aspect of our business, which is why we’ve never sold a contract. We work hard to earn our customers’ business and no third party could make us give up that contract. If you sign with LiveWatch, you are our customer from start to finish. No tricks and no manipulative maneuvers.

The LiveWatch Guarantee

LiveWatch does not sell your contract to any third party, and we are proud to keep you as our customer for the entirety of your contract.

LiveWatch takes delivering exceptional service a step further with our 12-month contract that renews on a month to month basis. While other companies have to lock you into a 36 or 60-month contract to keep your business, we earn your business back every month with award-winning customer service.

With LiveWatch, you pay for your equipment up front, because we do not use gimmicks like “free” systems. Over the life of the contract, consumers will overpay for a “free” system or it will be subsidized by selling the contract–either way, the consumer loses. The average cost of a system from a traditional home security company adds up to about $4,974, whereas with LiveWatch the total comes out to about $2,124!

Since we believe you will want to stay with us, we do not force you into automatic one to five-year renewals on your contract. Once your 12-month contract is up, you have the option to renew on a monthly basis. And at LiveWatch, we never require credit checks before you sign because we will not sell your contract.

This is how we do business. Make sure to find out where the other guys stand on these issues before you sign anything with them.

Tips from SafeMart to Stay Safe During Hurricane Sandy

Hurricane Sandy may have a dramatic impact on residents up and down the Eastern Seaboard. As you are reviewing your hurricane checklist, make sure your home security system is functioning properly. It will keep you safe at home, allow you to see what’s happening inside your home using your wireless surveillance cameras, notify the police if a looter breaks in while you’re gone, call the fire department if there is a fire or a carbon monoxide leak and notify the proper emergency responder if the home starts to flood.

To help residents dealing with Hurricane Sandy or extreme weather in other parts of the country, the SafeMart team has created the following list to help you prepare, secure, evacuate and recover from the storm.

Be Prepared

If you live in an area at risk of tropical storms or hurricanes, make sure you are prepared if you stay in your home and prepared if evacuation is necessary.

  1. Make sure your security system’s backup battery is fully charged and plugged in until you have to leave.
  2. Strategically place your security surveillance cameras throughout the home so that you’re able to see inside before you return.
  3. Test your CO detectors and smoke detectors. If the storm causes a fire or if there is a CO leak, these detectors will notify the authorities even if you’re not home.
  4. Flood sensors are particularly useful during a hurricane. If any part of the home is flooded, you will be notified and the proper emergency responder can be notified.
  5. Contact your local National Weather Service office and government or emergency management office to find more information about your area’s susceptibility to hurricanes and tropical storms.
  6. Keep a list of emergency contacts for you and your family.
  7. Learn all evacuation routes around the area for a quick and easy evacuation.
  8. Make sure that you stay in a building that meets the requirements for standing against a hurricane.
  9. Have a stock of non-perishable food and drink stored away in case you cannot leave your home.
  10. Make sure your home has storm shutters.
  11. Create an evacuation plan including: a safe shelter to use, the route to get there and a backup plan in case the storm prevents you from evacuating.
  12. Teach your evacuation plan to everyone in your family. That way if an emergency occurs, everyone knows where to meet and what to do.
  13. Keep batteries, flashlights, important documents, protective clothing and other useful items in easy to carry bags, in case you need to leave quickly.
  14. Prepare plans for locations other than your home, in case you are caught at school, work or another place when the storm hits.

Secure Yourself and Your Family

If you know a storm is on its way, you should take safety precautions to make the transition easier and to protect your home.

  1. Use your storm shutters or board up your home to protect it from the wind and rain.
  2. Clean up your yard and put away any yard furniture sitting around or toys and bikes that might be lying on the lawn.
  3. Make sure your car has a full tank of gas and no maintenance problems, so if you need to evacuate you won’t run into problems.
  4. Clean out your rain gutters and spouts.
  5. Leave all low-lying areas to avoid flooding.
  6. Make a checklist of all the things you need. Go through them one by one so you know you are ready for the storm.

Evacuate

Authorities will tell you to evacuate if you are in a low-lying area or if you are in the direct, dangerous path of a storm. If authorities issue an evacuation, do so immediately.

  1. If your CO or smoke alarm sounds, leave the home immediately. As long as your system is actively monitored, it will call the police or fire department and they will respond as fast as possible.
  2. Know and understand different hurricane warnings and terms, so you can stay updated on the storm.
  3. Follow your evacuation plan, and keep contact with your friends and family to make sure everyone is safe.
  4. If you feel safer evacuating without an authority’s recommendation, you should do it well before the storm arrives so you aren’t caught in the middle of it.
  5. Disconnect your appliances before you leave to reduce the likelihood of electrical shock when you return.
  6. Bring along only what is necessary, including your emergency preparation list and items.
  7. Stay tuned for updates on the hurricane so you know what to expect.
  8. Follow evacuation routes when leaving your home. They will most likely be very crowded, so prepare for heavy traffic.

Stay Inside Until the Storm is Over

Even if you do not have to evacuate, you should still listen to and obey what authorities say about the storm. This will help keep you safe inside your home and know what is happening outside.

  1. Make sure all the doors and windows are covered to prevent dangerous broken glass. According to the Center for Disease Control and Prevention, the majority of hurricane injuries are from flying glass.
  2. Remain indoors at all times and close all exterior doors.
  3. Find a room with no windows to take shelter. If there is not one available, use a closet.
  4. Wait until authorities have declared it safe to come out. The weather calms down in the eye of the storm, but will pick right back up again once the eye passes.
  5. Monitor your TV, radio or Internet for updates.

Recovery

Even after the storm has passed, victims of a hurricane can still experience dangerous situations and hazards.

  1. Before returning to your home, check your alarm monitoring system to make sure that there aren’t any active alarms for fire, CO, flood or intrusion.
  2. If you’re using wireless surveillance cameras, make sure to double-check the inside of the home using the cameras before entering.
  3. Stay informed of what roads are closed due to road damage or flooding when you are traveling home.
  4. Keep in contact with other family members and friends and stay updated on one another’s location and safety.
  5. Don’t drive through water, and look out for debris and sinkholes while driving.
  6. Keep an eye out for fallen power lines while driving and upon returning home.
  7. Stay away from buildings that have not yet been approved by professional engineers or architects. Even though your home may look fine, flood and storm damage may have caused structural damage.
  8. Be aware of any electrical damage or the smell of gas. The storm may have shifted supply lines, broken seals, or frayed electrical wires.

The key to handling an emergency like a hurricane or tropical storm is to always stay informed. Don’t return to your home until an authority permits and always evacuate when told. These preparations and tips will help keep you safe in an emergency.

SafeMart Gives Away 10 Years of Free Alarm Monitoring to Celebrate Anniversary

SafeMart launched its official 10 Year Anniversary celebration today. Over the last decade, SafeMart has become one of the fastest growing home security companies, known best for customer service. To commemorate the 10 Year Anniversary and to thank its customers, SafeMart has launched a contest to win 10 years of free alarm monitoring among other prizes.

Chris Johnson founded SafeMart in 2002. Before SafeMart, Johnson served his community as an Ambulance EMT while training to be a paramedic and attending college. Johnson was named director of the local hospital-based EMS Department and became its Director of Operations before founding SafeMart.

The expansion of technology in the early 2000’s and Johnson’s extensive background in emergency services prepared him to create and lead a technology-focused home security company.

SafeMart’s unique delivery model and attention to customer service hasn’t gone unnoticed. During the last 10 years, SafeMart has been added to Inc. 5000′s list of fastest growing companies four years in a row as well as being named the National Growth Hero by Interlogix and winning a Stevie Award for best customer service.

“The 10 Year Anniversary is a great opportunity to say thank you to our customers and reflect on 10 years of delivering great service,” says Johnson. “The Team at SafeMart takes a lot of pride in our award-winning service. We look forward to another successful 10 years of service with our customers.”

About SafeMart

SafeMart® has redefined home security. Delivering revolutionary protection and peace of mind, SafeMart delights customers across the country. The company leads the industry with its interactive Plug & Protect® wireless alarm system that empowers customers with cutting edge protection and control. SafeMart provides unbeatable value and exceptional service with its award-winning LiveWatch alarm monitoring service. The company (a division of LiveWatch Security, LLC) is the most recommended security company in America. Recently, it was named the #1 Wireless Security Company in America, #1 Alarm Monitoring Company in America and won a national award for e-Commerce Customer Service.

Media Contact:
Sam McBride
785-321-3154
sam@safemart.com

Back to Home Safety and Security Information


3 Ways to Win During Our 10th Anniversary Sale

Congratulations to our daily 10-month prize winners:

  • 09-19-12: Lynn C. from Midwest City, OK
  • 09-20-12: Debra B. from Captain Cook, HI
  • 09-21-12: Patrick K. from Mableton, GA
  • 09-22-12: Darryl D. from Hamilton, VA
  • 09-24-12: Timothy K. from Skokie, IL
  • 09-25-12: Matthew T. from Tampa, FL
  • 09-26-12: Keith W. from Owasso, OK
  • 09-27-12: David J. from Atlanta, GA

You could win up to 10 years of FREE monitoring. Here are the prizes and how you can qualify:


SafeMart on Facebook

Now is the time to get the Security System you need for only $110. Place your order today, then enter our drawing for 10 years of FREE alarm monitoring.

The fastest way to enter is by posting a picture of what’s priceless to you on our Facebook wall, tagging SafeMart and sharing with friends.

If you don’t use Facebook, simply email your picture and caption to priceless@safemart.com and we’ll post it to our Google+ page and send you a link. Share the link with friends, family and co-workers and ask them to +1 your picture.

The 10 Most Popular Images will be chosen based on the most Facebook likes and the most Google+ +1s and will qualify for 10 Years of FREE monitoring.

Terms and Conditions:

SafeMart’s 10th Anniversary promotion for new customers to purchase a security system for $110 ends September 28th 2012 at 5pm Central Standard Time or as long as supplies last. The Most Popular Photo contest for current customers with an active monitoring contract who are up to date on monitoring payments will end on October 13th 2012 at 5pm Central Standard Time and winners will be selected by October 16th 2012.

SafeMart’s 10th Anniversary promotion is subject to cancellation at anytime. One entry per customer for the Most Popular Photo contest. One entry per customer to win the daily 10 month giveaway. One entry per household. Terms subject to change at any time.

As part of the 10th Anniversary promotion, SafeMart will run a daily giveaway contest. The daily giveaway, for a chance to win 10 FREE months of monitoring, is only available for new customers who both purchase a new system and elect to prepay for 12 months of monitoring on the day of the drawing. There will be one drawing and one winner selected each day during the promotion which runs from 9/19/2012 to 9/28/2012. The FREE months of monitoring will be added to the end of the initial contract term. The winning customers will be chosen at the sole discretion of LiveWatch Security, LLC.

Nine winners of 10 months will be announced by Tuesday October 16th 2012 based on the number of valid “Likes” and “+1′s” the photo has received as of October 13th 2012 at 5pm Central Standard Time. Valid “Likes” and “+1s” are determined at the sole discretion of LiveWatch Security, LLC. One winner of 10 years of monitoring will be selected by Tuesday October 16th 2012 at the sole discretion of LiveWatch Security, LLC. The name and verified email address on your Facebook account must match the name and email address on your SafeMart.com alarm monitoring account and be the same person. This promotion and contest are only valid where legal. This promotion is for entertainment purposes only.

The Daily Giveaway and Most Popular Photo Contests may be terminated at any time without notice at the sole discretion of LiveWatch Security, LLC.
By submitting your photo, you release all copyright and other intellectual property rights for the photos. Contestants grant LiveWatch Security, LLC a worldwide, non-exclusive, royalty-free, sub-licensable and transferable license to use, reproduce, distribute, prepare derivative works of, and/or display the photo, in any media formats and through any media channels in perpetuity.

The Top 5 Lies Used in Door-to-Door Home Security System Sales

When you’re thinking about purchasing a home security system, make sure you understand that home security companies will sometimes use high pressure sales tactics to sell you a system. Here is what you should look out for when high-pressure salespeople come knocking at your door:

Don’t Get Caught in a Security System Scam

The Federal Trade Commission recently issued a harsh report in conjunction with all state Attorneys General on “unscrupulous door-to-door sales agents.” The report accused these sales agents of “high-pressure or deceptive sales tactics to get potential customers to buy expensive, and sometimes substandard, systems or equipment they don’t need.”

The Better Business Bureau has already received more than 1,000 complaints about door-to-door sales scams for 2012, according to a BBB August 2 article. This is already well over half of last year’s, which totaled about 1,300 complaints.

The FTC report includes detailed descriptions of warning signs of what it refers to as a “Security System Scam.” According to the FTC, the scams’ salespeople come to the doors of residents who have the sign of a competing home security company on their lawns.

These sales agents often lie or falsely assert that the homeowner’s current company is going out of business and that the agent has been sent to replace the resident’s system. The salesperson may also claim to be from the company that the homeowner already uses and is simply there to “update” the customer’s system.

What follows, according to the FTC, is a flurry of false promises and high-pressure sales tactics. The sales agent often promises free equipment, free installation and low monitoring rates—none of which are in the final contract. The salesperson may also claim that the discounts are only available if the customer signs the contract right away, in order to ensure the customer does not have time to do any personal research.

There have even been reports to the FTC that these salespeople, who are often only employed for a summer program and are paid by the number of sales they make per day, target the elderly. One 95-year-old woman in Tennessee was tricked into paying thousands for a system she had no intention of buying, by a salesperson who refused to leave her home until she signed the contract.

One home security company Vivint, Inc., formerly known as APX Alarm, changed its name after receiving extensive customer complaints about its door-to-door sales tactics. A full investigative report was done by Memphis, Tennessee’s Action News 5 on Vivint and its door-to-door sales method.

While some companies are not blatantly unscrupulous, the lasting impact from a rushed sale can be just as devastating. Here are the top five lies that high-pressure salespeople will use when trying to close a sale.

The security system is completely FREE.
This offer is only available for a limited time.
There has been recent crime in your area.
Our equipment and installation is top-quality.
I’m from your current home security company.

These types of practices should tip customers off to the kind of company they are dealing with. If a company feels the need to ask customers to sign on with them in a high-pressure way, it can be a good indicator that service will suffer down the line.

The Unscrupulous Lies That Will Cost You

Lie #1: “The security system and installation are completely free.”

A misleading sales tactic commonly used is to offer a “free” system and “free” installation. Although the promotion may sound like a great deal, the system is rarely high quality and costs the salesperson virtually nothing to give away. To receive this deal, the homeowner must sign an alarm monitoring contract of up to five years. The salesperson and company then make their money by overcharging on the monthly alarm monitoring service over the life of the contract. In most cases, this means thousands of dollars wasted on what was said to be a free product.

Lie #2: “This offer is only available today.”

Deceitful and unethical organizations will encourage their salespeople to close a sale by pressuring their way into a person’s home. Once inside, the salesperson will employ any means necessary to get the homeowner to sign the contract. These sellers will not take “no” for an answer, and some may even refuse to leave the residence until the homeowner agrees to sign a contract with the salesperson. The salesperson sometimes will also try to create urgency by claiming the deal is only available for a limited time. With this pressure, customers do not have time to thoroughly evaluate their homes’ security needs, explore different options and compare prices and products.

Lie #3: “There has been some recent crime in your area.”

Salespeople may also use scare tactics to persuade a customer into signing a contract. By inspecting the house and finding flaws, a salesperson can point out weaknesses in a home that intruders could use to break in. The salesperson may also make vague references to recent break-ins around the area, or use crime statistics and maps. By convincing customers their homes are unsecured in a dangerous neighborhood, this strategy uses fear, uncertainty and doubt to quickly close the deal. The concern and confusion caused by scare tactics potentially leads to panicked, hasty decisions, and also distracts the customer from reading the finer details of the monitoring contract.

Lie #4: “We have top-quality systems and expert installation.”

The “free” equipment given away is usually portrayed as a high quality product, and the installation done by trained professionals. However, this is rarely the case. Many homeowners have experienced unexpectedly poor equipment because the salesperson lied about the product features and agreement. The company affiliated with the salesperson does not have to claim responsibility for the sales tactics used, because in most cases, the salesperson is a contractor paid on commission and has no long-term investment in the company or the customer. Regardless, if the equipment or installation experience problems, the customer has agreed to pay continually for the monitoring service by signing the contract.

Lie #5: “I’m from your security company.”

Unexpected salespeople will often falsely claim to be from the homeowner’s security company or another company to sell systems, which is easy to determine based on home security lawn stickers and signs. Sometimes door-to-door salespeople will say the homeowner’s current security company is going out of business and they are going to replace the system. Other times they might say they have come only to update the system. However, these salespeople then install a brand new system and coerce the homeowner into signing a new contract as well. To close the sale, they will make references to police associations and even neighbors or acquaintances. These people will be unwilling or reluctant to give out personal information or identification.

Be sure to keep an eye out for these red flags when salespeople come up to your door. Not all salespeople are going to try and deceive you, but with awareness and caution, you can avoid the scam that costs homeowners up to thousands of dollars.

Protect Your Home From Door-to-Door Scams

Fortunately, there are four easy steps customers can take to make sure they are never tricked into buying anything by unscrupulous companies.

The first step, according to the FTC, is to always demand identification from any door-to-door salesperson. Many states require sales agents to carry company identification on them, and this is an easy way to spot if they are not who they claim to be.

Never let a salesperson into your home. Once inside, the salesperson can use high-pressure tactics and even refuse to leave. Instead, take their information and business card. Tell them you will look at it yourself and if interested, you will give them a call.

Remember to never sign any contract without reading it thoroughly; some companies or salespeople may slip in language that costs you thousands of dollars. Be sure to check the date as well, because some companies have been accused of backdating contracts so the customer can’t cancel within the cancellation period.

Finally, if you do find that you have been tricked by a salesperson, federal regulations give you a way out. If you sign a contract with a home security company anywhere but at that company’s place of business, you are entitled to a three-business-day “Cooling-Off Period,” during which you can cancel your contract with no repercussions or fees. This applies even if the system has already been installed.

Our Award-Winning Way of Providing Home Security

Part of LiveWatch’s role in leading the home security industry is to uphold the highest ethical and moral standards. We often refer to it as “ethics that would make our mothers proud.” A company’s ethics and morals are clear in the way its products and services are sold.

Unethical sales tactics deliberately trick customers into buying a system they may not want or need, and into paying hundreds or potentially thousands of dollars to a deceptive company.

LiveWatch offers upfront pricing, short contracts and over the phone consultations, rather than high-pressure door-to-door tactics. We respect our customers and believe they should have the time to thoroughly research and compare companies before they decide to protect with us what’s priceless to them.

In addition, LiveWatch will never lock customers into a long-term contract. We offer only one-year contracts, with monthly renewal after the contract is up. As LiveWatch sales representatives often tell our customers over the phone, “Our customers stay with us because they want to, not because they have to.”

SafeMart Welcomes Senator Jerry Moran to its Offices

U.S. Sen. Jerry Moran visited SafeMart in St. Mary’s, Kansas on Friday to celebrate its outstanding job growth through ten years of business. SafeMart has also recently welcomed U.S. Rep. Lynn Jenkins and representatives from U.S. Sen. Pat Roberts for visits of the same nature.

These Congressional representatives have commended SafeMart for the company’s continued growth and success. SafeMart has consistently added jobs over the past decade in the face of a struggling economy, and Congressmen and women have taken notice.

Sen. Moran is committed to creating jobs, strengthening the economy and fostering business growth. His visit to SafeMart showed his support of the company and reinforced the drive to help the economy by creating more jobs.

“[SafeMart] has demonstrated their capacity to create jobs and meet the needs of their customers. The fact that the company has more than tripled its workforce over the last [two] years is a testament to your commitment to ensuring that good things continue to happen to our state,” Sen. Moran wrote in a letter to SafeMart earlier this year.

As another show of exceptional company growth, this year Interlogix Global Security named SafeMart National Growth Hero. SafeMart also recently ranked on the exclusive Inc. 5000 list of America’s fastest growing businesses for the fourth year in a row.

“The recognition we have received from our senators and Congressmen in Washington D.C. is truly encouraging,” SafeMart President Chris Johnson says. “Knowing that we are being recognized for our work is exciting, but more so is the fact that we really are making a difference for our customers and employees.”

SafeMart is the fastest growing home security company in the country, has grown it’s workforce 5-fold in less than 2 years and has received recent endorsements from U.S. Representatives and Senators in Washington D.C.




After a visit to the company’s headquarters last year, Representative Lynn Jenkins voiced her support for SafeMart in an open letter to the company.

"I am writing today to express my support and admiration for SafeMart in Saint Mary’s, Kansas. SafeMart has been an outstanding leader in the community and has an excellent track record of sourcing jobs and attracting new talent to the region.

Earlier this year I had the opportunity to visit and tour SafeMart’s facility and meet with some of the company’s employees in Saint Mary’s. During my visit, I was pleased to hear SafeMart executives discuss the company’s growth, their commitment to technology and their excellent track record of bringing new employees to Kansas."

Prior to sending his Economic Development staff to St. Mary’s, Senator Pat Roberts sent a letter to the team in St. Mary’s expressing his support for their efforts.

"I am pleased my representative, Harold Stones, is visiting SafeMart home security today to learn more about LiveWatch alarm monitoring, and discuss the potential of job growth in Kansas."

In addition to sending his staff out to SafeMart, Senator Jerry Moran wrote an open letter to the award-winning home security company.

"LiveWatch Security has demonstrated their capacity to create jobs and meet the needs of their customers. The fact that the company has more than tripled its workforce over the last [two] years is a testament to your commitment to ensuring that good things continue to happen to our state."

To read the full letters from the U.S. Representatives and Senators
to LiveWatch Security LLC,
click the images below.


Congresswoman Jenkins with SafeMart President Chris Johnson

In her continuing quest to focus on and support job growth, Congresswoman Lynn Jenkins visited SafeMart’s headquarters in St. Mary’s, Kansas in 2012.

Throughout her tenure as a public servant and a Congresswoman, Jenkins has earned a reputation for supporting fiscally responsible public policy that promotes job creation and economic growth. SafeMart, America’s choice for wireless home security solutions, has developed a track record for providing quality employment to an ever-increasing number of individuals in northeast Kansas. SafeMart is an example of a strong and vital force in a rural economy, serving customers in all 50 States, Canada, and internationally, from it’s Kansas headquarters.

After her visit to SafeMart, Congresswoman Jenkins said, “In a time when businesses in Kansas and across the country are being forced to close their doors, it was so nice to visit a Kansas business like SafeMart that is providing quality jobs to hardworking Kansans and products to customers nationwide. I had a terrific visit with the good folks at SafeMart today, and it was a treat to be back in St. Mary’s. I am looking forward to both the good things coming out of SafeMart, and my next visit to Pottawatomie County.”

As Congresswoman Jenkins states on her website, “America is at a crossroads and House Republicans are committed to taking every possible step to spur job creation and get our economy back on track so that Americans can do what they do best: create, innovate and lead.”

“SafeMart has become a technology hub in the midst of a hard-working rural community. We have some of the most talented people in a high-tech industry, taking advantage of the rural pace in their lives outside of work. It’s been a healthy balance.” says Chris Johnson, President of SafeMart. “The people of St. Mary’s embrace skilled and creative workers and appreciate the value of local business on the economy. As a result, the community benefits from a company that continues to grow and give back.” Over the last 10 years, SafeMart has consistently added jobs as the business continues to grow.

SafeMart is the most recommended security company in America, providing unbeatable value and exceptional service nationwide with its LiveWatch alarm monitoring service.


Photos from the visit (click any image to enlarge)



Viewing the Plug & Protect™ video.



David Riley explains SafeMart’s customer delight principle.



Touring the fulfillment center.



The group shares a light-hearted moment.



From left to right: Chris Johnson – President, Robert Lindstrom – Business Development Manager, Lynn Jenkins – Congresswoman, Joseph Mioni – Director of User Experience, David Riley – Director of Operations.

Know The Differences Between LiveWatch and ADT Pulse

Thousands of customers have called us asking about the differences between SafeMart’s LiveWatch Alarm Monitoring and ADT Pulse. With LiveWatch by SafeMart, not only can you save 30-70% over ADT Pulse, you get the most up-to-date services for the best values in the industry.

LiveWatch was founded by a paramedic who saw what happened when people did not have adequate security in their homes. At LiveWatch, our mission is to provide affordable, high quality home security and to help people protect what is priceless. The focus for LiveWatch has always been delighting, as well as protecting, customers.

LiveWatch offers the latest technology to provide you with the best alarm monitoring possible. Our features deliver a better customer experience and superior protection compared to ADT Pulse. Some of these features to provide best protection and security include:

  • A contract length of only 12 months, compared to 3-5 years
  • Award-winning customer service
  • A 5-star rating from Google Reviews, and A+ ratings from the BBB and Angie’s List
  • Savings of up to 70% compared to ADT
  • Dedicated wireless communication
  • Full functionality in power outages, phone and broadband line malfunctions and system damages
  • Regular free service enhancements
  • Mobile apps for the iPhone, Android, iPad, Kindle and more!

While ADT requires complex setup and service, with home installers and inconvenient appointments, LiveWatch setup is quick and easy. Our fully customizable systems come pre-configured to your door so anyone can simply place system and activate it. LiveWatch saves customers time, money and hassle on a wider range of award-winning services and protection.

Whether you’re considering switching from ADT to LiveWatch or if you are considering a new system, you can save hundreds of dollars over the life of the system compared to customers of ADT. LiveWatch Alarm Monitoring starts at $9.95 per month, with several monitoring plans so you can find the best fit for your home. Start saving with LiveWatch today!

Household Product Safety Tips

Many products commonly found in your home may present dangers to your family if swallowed, inhaled or mixed with other products. Often, these are cleaning products that contain potentially toxic chemicals. Keeping your family safe while also keeping a clean house can be a major challenge, but these five tips can make it easier:

  • Know which chemicals can be dangerous. Ammonia, sodium hypochlorite, formaldehyde, ethylene glycol, lye and potassium hydroxide are some of the most common toxic chemicals found in home products. Most products do not contain lethal quantities of any chemical for adults, but small children could be in more danger. Being aware of which chemicals to watch out for can help you keep your family safe.
  • Know which products are likely to have unsafe chemicals. Knowing when to be extra careful, and which products to keep locked away, can make a big difference in your home. Bleach, cleaning fluids, windshield wiper fluid, antifreeze, detergent, mothballs and drain cleaner all tend to have some of the chemicals you want to keep your child away from.
  • Know when each product is dangerous. The chemicals in different household products behave differently and pose unique threats. Bleach can be dangerous if inhaled or spilled, but is particularly potent when mixed with ammonia. Laundry detergent is safe to smell, but can be extremely dangerous if ingested. Any time you bring a new household product into your home, be sure to do research to find out how it can be dangerous and what practices to avoid.
  • Look for warning labels. On many products that pose a threat of chemical damage through use, companies will place noticeable warnings. These notices may inform you of the product’s dangers and who is most at risk. If the label says to keep the product out of the hands of children, pay special attention to when and where you use it. These labels may also save you time and effort by identifying the chemicals in the product and how the product can be dangerous. Use this information to guarantee safe use.
  • Lock potentially dangerous products away. If a product contains chemicals that could be harmful if ingested or inhaled, make sure it is stored in a safe place. First, look for cabinets that are out of the reach of children. Next, consider using a child-lock on the cabinet doors to keep your kids away from the products. Finally, as an added measure some parents use door sensors on the cabinets. These sensors will sound your alarm system if your child is able to get through the child locks and gain access to the chemical products, so you have time to come prevent a potentially dangerous situation.

Bringing chemical products into the home is often unavoidable, but protecting your family from their side effects is not. With some knowledge and a few easy steps, you can be assured that your children will not be put in a dangerous situation.

Water Safety Tips

There is nothing better on a hot day than taking the family for a dip in the local pool or at the beach. But while summer swimming is a great family tradition, it comes with some dangers. According to the CDC, about 10 people accidentally drown each day. Fortunately, some basic steps can help keep you and your family safe in the water this summer and year round:

  • Swim lessons are the best and first defense against accidental drowning. If children have a basic ability to swim at a young age, they will have a better chance of survival if they are ever in a situation in which drowning is a possibility. Many drowning incidents happen quickly and before anyone is able to get help. Basic swimming skills can allow children to stay afloat long enough to call for help and potentially save their lives.
  • If you are at a beach with designated swimming or guarded areas, stay within the buoys. This may seem like a simple idea, but with currents and waves it can be easy to be drawn out past the safe area. Parents can station themselves 25 yards inside the buoys and instruct children not to go past them, even if the kids intend to stay within the buoys. This extra space can make the difference in keeping kids safe.
  • Homes with an outdoor or indoor pool are often great venues for families to play together and swim together. But if the pool is not properly secured, it may be a danger to your family. A fence with a child-lock around the outside of the pool is a good first step to keeping children away from the water without supervision. However, curious children may be able to figure out a way to open the fence door, leaving them next to the water unsupervised. This is where a door sensor can be helpful. A door sensor on the fence will alert you any time the door is open while your security system is armed. With interactive monitoring, you will be able to check to see if the door is open from your phone so that you can be sure your children are safe at home.
  • Bath time is hectic, but a necessity. Constant supervision in the tub is also a necessity. A child left unattended in the bathtub for even a very short period of time can be a recipe for disaster, so always keep an eye on your little ones while they are getting clean. You can keep an extra towel next to the bath so that if the phone rings or you need to step away, you can dry your children off and bring them with you!
  • If you are at an outdoor pool or a beach and you see lightning or hear thunder, evacuate immediately! Electricity can travel great distances through water, so even if the storm seems far away there is a chance the lightning could reach your family. This also applies to boats, which are good conductors for the electric currents in lightning.
  • To be fully prepared for a water accident, one or more adult members of your family can learn CPR. If there ever is a case where drowning is possible, the wait for help to arrive can be excruciating. Learning CPR, and getting recertified annually, will allow you or the certified family member to carry out potentially life-saving actions before professional help gets to the scene. To find a certification class near you, head over to the Red Cross website.

The thought of losing a child to drowning is a scary one, but it is an idea we must be ready to prevent. These basic water safety steps can help you and your family enjoy the water safely.

SafeMart Stories: Anna

As part of our 10th Anniversary this summer, we are excited to take a look at some of the amazing employees who have made SafeMart what it is today. Check back for even more stories about the great employees who have helped us accomplish 10 years of delighting customers.

Over the past 10 years, SafeMart has expanded and advanced considerably, a fact that has not gone unnoticed by its employees. During that time, the company has improved its delivery model, monitoring services and its customers’ overall experience.

Monitoring Operations Supervisor Anna says this is what makes SafeMart stand out from all other security companies.

“My primary role is to oversee the operations department, make sure that the job is done at the end of the day,” she says.

Anna also takes care of handling incoming sales and monitoring calls, setting up accounts with the central station and, from time to time, managing alarm situations and customer service.

Anna says SafeMart is extraordinary to her because of the people she works with every day.

“SafeMart is very special to me,” she says. “It’s basically like my second family. I love the people that I work with and I have a lot of really good friends here. And also I love working with the customers, knowing that I’m really helping them secure their home.”

That same concept is what makes SafeMart exceptional to customers as well. Anna says she is not just focused on customer service, but customer delight. All customers receive follow-up calls after their system is activated to answer further questions or concerns.

“We really do everything that we can to make the customer truly delighted with the experience we offer,” she says, “And we do get a lot of really good feedback from our customers. They really enjoy working with us, and they’re really happy with the systems.”

During her time at SafeMart, Anna has witnessed a move from the original do-it-yourself systems to SafeMart’s Plug & Protect service, which makes installation more convenient and simple for customers.

“Basically we’ve made it a lot easier for the customer,” she says. “We’ve taken a lot of time out of their busy lives when we activate their systems. There’s a lot more that we do [to make it easier] for them.”

She says she has also seen customers shifting from phone line monitoring to cellular monitoring. When Anna first started working with the company, many people were still hooking up their systems to their phones. She says more people are choosing cellular monitoring because it is a much safer option with many features that phone line monitoring doesn’t offer.

Amid all the changes, Anna says the most exciting part of working at SafeMart is the rate of its tremendous growth. SafeMart was recently named the fastest growing wireless home security company in the nation, and Anna says that growth is part of why she plans to stay with SafeMart for a long time.

“It seems like we are constantly setting records every month, even sometimes weekly. I see a really bright future with SafeMart,” Anna says.

About SafeMart
SafeMart® has redefined home security. Delivering revolutionary protection and peace of mind, SafeMart delights customers across the country. The company leads the industry with its interactive Plug & Protect™ wireless alarm system that empowers customers with cutting edge protection and control. SafeMart provides unbeatable value and exceptional service with its award-winning LiveWatch alarm monitoring service. The company (a division of LiveWatch Security, LLC) is the most recommended security company in America. Recently, it was named the #1 Wireless Security Company in America, #1 Alarm Monitoring Company in America and won a national award for e-Commerce Customer Service.

Pedestrian Safety Tips

For children, walking near roads can be very dangerous. In fact, the CDC reports that in one in five child traffic deaths, the child was a pedestrian. These sobering statistics are certainly cause for alarm for parents and present a unique challenge. However, danger can be averted in many cases by being aware and careful. Use these pedestrian safety tips to stay safe:

  1. Always walk on the sidewalk. If there is no sidewalk or passable area to the side of the road, walk on the far left side of the street facing oncoming traffic. Move as far to the left as you can and proceed with extreme caution, particularly at turns. Facing oncoming traffic is the safest way in this situation because it gives you the most time to prepare when a car comes.
  2. Cross only at crosswalks. Drivers are often not expecting pedestrians in the middle of the block and may not be looking for you. If you wait for a designated crosswalk, there is a greater chance that drivers will be alert and see you.
  3. Make eye contact with cars if you have to cross in front of them. Never assume that a car knows you are there until you have made eye contact with the driver. It can be easy for drivers to lose you in a blind spot or get distracted, so eye contact is the best way to ensure they will wait for you to get out of the way. This also applies to walking behind cars that may back out of driveways or parking spaces.
  4. If your child is young, hold his or her hand. Young children are often the most curious among us and may be willing to dive into the street or near cars if they see something interesting. While explaining the dangers of these actions is a great way to promote long-term safe walking habits, holding your child’s hand may be an important action in keeping them out of the street.
  5. Set rules about crossing the street. This may vary family-to-family, but an age restriction on crossing the street can help make sure your kids stay out of danger. For younger children, making a rule that they only play in the backyard if you are not immediately supervising them could also be useful
  6. Teach your children “left-right-left,” not just “look both ways.” Looking for cars before crossing the street is among the most basic pedestrian safety tips. While looking both ways is a good start, looking left, then right, then left again is a better way to guarantee a clear road. Particularly if your kids are crossing near a curve in the road, it is possible that a car could arrive while the child is looking the other direction. Looking back to the left makes sure that there are no cars in the first lane your child will cross. They can then look to the right again before they enter the lane in which cars come from the right.

The combination of kids and cars can have disastrous results for pedestrians if proper safety measures are not taken. Some steps are simple instincts and others are common sense, but many things you can do may not be so obvious. Use these easy rules to keep your family safe while walking near roads.

SafeMart Stories: Shane

As part of our 10th Anniversary this summer, we are excited to take a look at some of the amazing employees who have made SafeMart what it is today. Keep watch for even more stories about the great employees who have helped us accomplish 10 years of delighting customers.

“Customers turn to us because they know they can rely on SafeMart to protect their loved ones.”

SafeMart employees tend to be extremely proud of the company they work for. It is common to hear people in our offices talk about how they like working for a company that does things the right way and our employees are proud to use the systems they sell and work on.

Shane is so proud of the company he works for that he says he wants the company to be known to people all over the nation.

“I think that probably the most exciting [thing] is the opportunity to work for a national company,” he says. “To actually see the company name in people’s front yards and see its popularity. It’s exciting to be notarized at that level as a company, and I think that opportunity is here.”

Shane has been with SafeMart in varying capacities for more than five years. He began working with the company as a contractor for three years, and has been a full-time employee of the company for two years.

In that time, Shane has witnessed the expansion that earned SafeMart the title of the 2011 National Growth Hero Award from Interlogix for being the fastest growing home security company in America. Even in the last few years, Shane says the development at every level has been impossible to ignore.

“It was probably somewhere around 10 to 15 employees when I started working,” Shane says. “So the size is definitely different, processes are different, definitely improved. The professionalism is definitely a lot higher now.”

As SafeMart has grown and changed in its ten years in business, so has Shane’s role with the company.

When he started as a contractor, Shane says he was largely working on individual projects and felt little connectivity with the rest of the company.

“I think the primary difference is the interactivity that you have, the connection or the amount of input that you get into the company,” he says.

Now, as a full-time employee, Shane says he is better able to be a full part of the SafeMart team and help “people do more with less.” He says what makes working with SafeMart special to him is the people.

“They’re very friendly, very easy to work with, very helpful,” Shane says. “I think the customers get that same sense from talking with the people here and get the sense that people do care and we are trying to help them.”

About SafeMart
SafeMart® has redefined home security. Delivering revolutionary protection and peace of mind, SafeMart delights customers across the country. The company leads the industry with its interactive Plug & Protect™ wireless alarm system that empowers customers with cutting edge protection and control. SafeMart provides unbeatable value and exceptional service with its award-winning LiveWatch alarm monitoring service. The company (a division of LiveWatch Security, LLC) is the most recommended security company in America. Recently, it was named the #1 Wireless Security Company in America, #1 Alarm Monitoring Company in America and won a national award for e-Commerce Customer Service.

Summer Vacation Safety Tips

Summer trips are a great way to spend some time with the family, rest up, and see new places. Unfortunately, they can also be a great time for thieves.

Home burglaries rise annually in the summer months, in part because families are out of town. If you are headed on a summer vacation, be sure to follow these guidelines to protect your family’s home and belongings while you are gone:

1) Use timers or a home automation system to turn your lights on and off while you are away. A dark house can be an invitation to burglars, but basic light timers or a security system with home automation may scare off thieves. A home automation system gives you the power to remotely turn lights on and off, lock doors and adjust the thermostat. It’s almost like you’re home even when you go out of town!

2) Cancel mail and newspaper subscriptions while you are gone. Piles of papers in front of your house can tip off would-be burglars to your absence.

3) If you have a home security system, make sure it is armed before you leave. There is no use in having a system if it is unarmed when it could be most useful.

4) Ask local police to carry out occasional drive-by residence checks. These quick checks simply involve police driving by your house once or more each day to check things out. Many police stations are happy to do this while residents are out of town and the sight of police near your home can be enough to keep potential burglars away.

5) Outside of family and friends who need to know, try not to tell many people that you will be gone. This means waiting until after you come back to post about the trip on social media sites and not advertising the trip to acquaintances. Even if you trust your friends online, or the person who you are talking to, you can never be sure who they may mention your vacation to. Criminals use this information to target homes they know will be empty.

6) Keep an inventory of all valuables in your home. If your family’s home is victimized while you are away, a list of electronics, jewelry and other items of value can help police track down criminals and ensure that insurance companies can repay you. If possible, record serial numbers as well to aid police in their search.

These easy steps can give you more peace of mind on your trip, so that you can focus on enjoying time with your family!

Infant Safety Tips

Having a newborn can sometimes be an overwhelming experience. You want to keep your infant safe, but there are often so many potential dangers that it can be tough to cover all your bases. Most new parents take plenty of steps to keep their child safe, but not all solutions are obvious. Here are some extra infant safety tips to consider that could make a big difference:

1) Accidents will happen, but being prepared is the best prevention. Keep a list of emergency numbers handy in several locations around the house so that you can get help at a moment’s notice. If you always keep your phone on you, program the numbers into your contacts with clear names such as “EMERGENCY,” “PEDIATRICIAN” or “INFANT WARD” so you know who to call even when you are panicked.

2) You would probably love to watch your newborn all day and all night, but with so much to do that is simply not possible. You have to catch up on all sorts of tasks while your infant rests, but that doesn’t mean you can’t keep your eye on him or her. Surveillance cameras in your child’s bedroom provide live look-ins on your infant during naptime. Many surveillance cameras include access to streaming video from your computer or mobile device.

3) Many parents also use baby monitors to listen while their newborn sleeps so they can hear if anything goes wrong. However, sometimes trouble does not make a sound, particularly if your newborn is rolling or bumping into the side of the crib. A motion detector can help parents know that their child has woken up or is in danger of rolling into an unsafe position.

4) Babies are naturally curious, so we need to make sure that dangerous household supplies are out reach. Lock up any chemical cleaning products, and make sure to keep your newborn away while you use the products.

5) Place an extra smoke and carbon monoxide detector in the nursery or your child’s room, even if there are no noticeable fire hazards. If a fire starts while your newborn is napping, a smoke detector may be the only way to know.

Having a newborn child in the house should be a time of joy for new parents. These easy-to-follow tips can alleviate some of the natural worry of infancy and help you keep your child safe in the home.

SafeMart Stories: Steve

As part of our 10th Anniversary this summer, we are excited to take a look at some of the amazing employees who have made SafeMart what it is today. Check back for even more stories about the great employees who have helped us accomplish 10 years of delighting customers.

“It’s people that actually like their job. They care about what they’re doing, and that makes all the difference in the world.” – Steve

SafeMart employees are in many ways a team. They work together, share goals and always have each others’ backs.

Steve, SafeMart’s Technical Services Manager, takes this idea to heart every day on the job. His role involves a variety of technical tasks, including taking technical calls, running deliveries and working on programming systems. But more than that, he views his job as one part of a group-wide effort to make sure everyone else’s jobs are running smoothly.

“For the most part it just entails making sure that everyone has all the tools that they need to get their job done right and efficiently,” Steve said. “Really, I’m just trying to keep everything I can off of (SafeMart Director of Technologies) Joe’s plate.

Steve says the attitude of the employees at SafeMart is special because everyone enjoys their work and bonds over their jobs. He says their appreciation of SafeMart carries over into the customer experience.

“You don’t have people that are just coming in, punching a clock and just trying to get their day over with,” he said. “It’s people that actually like their job. They care about what they’re doing, and that makes all the difference in the world.”

Steve has been with SafeMart for more than three years now, and in that time he has watched as the company and the team around him has grown consistently.

“It’s pretty incredible how many times we get together for a company meeting and actually look around and look twice, like, ‘Oh, I didn’t know that person worked here,’” he said. “It’s incredible how often we are introduced to new people that are working here.”

Though SafeMart continues to grow, Steve says he has seen new employees come in and immediately become part of the team. He credits this to SafeMart finding people who work well with the team to deliver the best products and services.

“I think that when they hire people they do a really good job of getting the right people that fit with the team, and will get along with the everyone else that’s already working here,” Steve said.

As SafeMart has hired more employees, it has also worked to change the home security business. Steve says during his tenure, he has noticed changes across the industry.

“Other parts of the industry seem to have a one-track mind,” he said. “We’ve taken a different look at home security, and we want to deliver it in a unique way that’s more convenient for the customer.”

About SafeMart
SafeMart® has redefined home security. Delivering revolutionary protection and peace of mind, SafeMart delights customers across the country. The company leads the industry with its interactive Plug & Protect™ wireless alarm system that empowers customers with cutting edge protection and control. SafeMart provides unbeatable value and exceptional service with its award-winning LiveWatch alarm monitoring service. The company (a division of LiveWatch Security, LLC) is the most recommended security company in America. Recently, it was named the #1 Wireless Security Company in America, #1 Alarm Monitoring Company in America and won a national award for e-Commerce Customer Service.

SafeMart Stories: Dave

As part of our 10th Anniversary this summer, we are excited to take a look at some of the amazing employees who have made SafeMart what it is today. Check back for even more stories about the great employees who have helped us accomplish 10 years of delighting customers.

“SafeMart has really made it a goal, a primary goal, to take care of what’s best for the customer, find out what makes it easier for them to provide protection for their families. And I think that’s unique.”Dave 

Dave has been with SafeMart from the very beginning. He joined our family in the summer of 2003 and over the last nine years, he has seen firsthand the transformation that this revolutionary company has undergone.

When he first started at SafeMart, Dave did a little bit of everything as he helped us hit the ground running.

“I did a lot of things. I packed boxes, I did some data entry, then I moved into sales and support,” Dave said. “So I basically have done pretty much anything you can do in the company from the very beginning.”

That experience on the ground floor has shaped Dave’s view of the company as he has moved up through the ranks. Today, he serves as our Director of Operations, a job he describes as doing “basically anything that’s fun and exciting.”

In this role, Dave has seen the massive changes at SafeMart as we have moved forward. He said that when he first began, much of the focus of the company was on making things work, compared to today’s focus on improving processes and make things easier for the customer every day.

“The biggest change I think is just an acceleration of improving our processes,” he said. “In the beginning it was a smaller company. We grew organically; we were kind of taking it as it went. And in these last few years we’ve just seen things accelerate and just how we handle things in general, always looking at ways of improving, and it didn’t always use to be like that, and that’s really exciting because it helps us do more with less.”

For Dave, this has truly made the difference. As he’s watched SafeMart grow nationwide, he doesn’t think twice about where the credit lies: it has always been about a desire to delight the customer.

Dave said the home security industry may have a negative reputation in the minds of customers across the nation. He wants to continue to win those customers over every day through terrific service and protection.

“We do start with the customer in mind,” he said. “There are a lot of unsavory types in the business. This company was founded with the intention of helping people. So I think really, a lot of companies are in the business again to cut a profit, and SafeMart has really made it a goal, a primary goal, to take care of what’s best for the customer, find out what makes it easier for them to provide protection for their families. And I think that’s unique.”

And while SafeMart employees work tirelessly to protect families, Dave said the employees themselves are also a family.

“It’s a great group of people. I’ve grown up and matured with a lot of the people that are here,” he said. “I really have a lot of respect and affection for everyone who works here, it really is kind of a family away from home. It’s the first job I’ve had where I don’t mind getting up and going to work. It’s not something I dread, in fact I look forward to it. I recently had an injury that kept me away from work, and I was not happy. I was not happy at all being away from SafeMart.”

Looking back on SafeMart’s first 10 years, Dave said he has seen a great deal of change and he expects that to continue because it is so central to SafeMart’s mission. When Dave sees a new product come in and quickly go out to customers who need it, he says that gives him a sense of pride and enthusiasm.

“We are on the edge now of technology and innovation,” he said. “A lot of the products we are leading with came out weeks before. That’s not something we really did before. So it’s really exciting getting new technology, implementing it quickly, and getting it out to the customer so that they can experience the same excitement that we have.”

About SafeMart
SafeMart® has redefined home security. Delivering revolutionary protection and peace of mind, SafeMart delights customers across the country. The company leads the industry with its interactive Plug & Protect™ wireless alarm system that empowers customers with cutting edge protection and control. SafeMart provides unbeatable value and exceptional service with its award-winning LiveWatch alarm monitoring service. The company (a division of LiveWatch Security, LLC) is the most recommended security company in America. Recently, it was named the #1 Wireless Security Company in America, #1 Alarm Monitoring Company in America and won a national award for e-Commerce Customer Service.

Introducing SafeMart Stories

As part of our 10th Anniversary this summer, we are excited to take a look at some of the amazing employees who have made SafeMart what it is today. Throughout our anniversary celebration, we’ll be featuring the stories of some of our team members right here on the blog.

We’ll start tomorrow with a look at one SafeMart employee who has been with us for more than nine years. So make sure to check back tomorrow for our first installment of “SafeMart Stories” and keep watching for even more stories about the great employees who have helped us accomplish 10 years of delighting customers.

SAFEMART’S 10TH ANNIVERSARY

In 2002, something big happened to the home security industry. It was 10 years ago this summer that SafeMart first began revolutionizing home security.

Born out of the experience of a paramedic, since the beginning SafeMart’s focus has been on doing everything we can to help people protect what is priceless. And over the last 10 years, we are proud of all that we’ve been able to accomplish.

And after 10 years of incredible achievements and enormous leaps forward, we want to celebrate our success with you.

In the coming weeks, keep an eye out for exciting 10th Anniversary promotions, events and announcements. We intend to make our 10th year our best year yet, and we want you to be part of it. So read up on our history, find out a little more about how we came to be at the forefront of home security, and get ready for a great 10th Anniversary.

Our Story:

SafeMart’s origin dates back to 2002 when, at 17, SafeMart President Chris Johnson started his training to be an Ambulance EMT. He took state boards a few days after his 18th birthday and worked for an Ambulance EMS service while starting paramedic training and college coursework. Johnson was named director of the local hospital-based EMS Department and, while working there as a paramedic, became its Director of Operations.

Johnson’s extensive background in emergency services, along with the fact that his career at one point had him performing key roles at a telecom training company, made for the perfect combination of professional experience to prepare Johnson to create and lead a technology-focused home security company. After assessing the home security landscape and leaning on his gut instinct and years of experience keeping people safe, Johnson seized the opportunity and developed the SafeMart concept.

Enter Brad Morehead, CEO of LiveWatch Security. Morehead’s experience in various business roles taught him to look for companies that had strong core values in industries that were about to undergo major technological improvements. SafeMart had both.

Morehead and Johnson connected and used their areas of expertise to create a company like no other. SafeMart built itself up on the strength of its employees and the undying loyalty of its customers. Thanks to tireless drive and a nation full of delighted consumers, SafeMart quickly stepped up to the next level.

“Chris had experience and a passion for protecting people,” Morehead said. “And I appreciated the need for home security. I also knew that the Internet was changing other industries, but traditional home security companies were mired in an outdated, expensive business model that customers didn’t appreciate. Together, Chris and I understood that wireless solutions delivered anywhere in America using the Internet gave us the opportunity to reinvent the category. We’d be able to provide award-winning products and service while giving customers the best value in the industry.”

Morehead and Johnson soon reached out to John Evans, President of Able Security, from our office in Milwaukee, Wisconsin. Evans’ record of 36 years in the security business, his accreditation as having the highest level of fire certification, and his powerful track record of work with the military, banks and casinos made him the perfect for the expanding company.

“It’s thrilling,” Morehead explains, “because in addition to unity of purpose, our teams represent a trifecta of experience as we reinvent our industry.”

Now, our Plug and Protect approach to custom, premium home security solutions has turned the industry on its head. With roots 35 years strong and innovate concepts moving at the speed of technology, our brand has exploded onto the national scene.

“Our business depends on our customers trusting us to provide the peace of mind that comes from a secure home and a safe family,” says Johnson. “Customers turn to us because they know they can rely on LiveWatch Security and SafeMart to protect their loved ones. They know we will heroically help people protect what is priceless. After all, it’s in our DNA.”

 

Heat Waves and Crime Waves: How To Stay Safe

For decades, researchers and scientists have found links between high temperatures and high crime rates. Recent research, such as this Iowa State University study, notes that hotter days see much higher rates of violent crime and crime rates tend to rise with yearly temperature, particularly in highly populated areas.

For residents in dozens of states across the United States, that may mean trouble this week. Record highs are being set nationwide, and heat advisories or warnings have been issued in 23 states stretching from the Rockies to the Atlantic.

With this in mind, now is the perfect time to refresh on what you can do to keep you and your family safe from the increased incidences of crime that occur during heat waves.

According to a study from the National Institutes of Health and this University of British Columbia study, some of the types of violent crimes that often increase during hot weather include assault, robbery, burglary, and larceny-theft. Fortunately, a home security system and other safety measures can help protect you and your family from these types of crimes.

Here’s a short look at some steps you can take to stay safe from crime during the heat wave— and year round:

  1. 1. Get a basic wireless security system. The best defense against crime can involve simply being protected. A basic security system includes sensors on doors and windows to prevent break-ins, a control panel and monitoring to make sure someone is always watching out for you. If you live in an area that sees increased crime during hot weather, this could be the best step to make sure the heat wave does not lead to a crime wave in your neighborhood.
  2. 2. Be alert. If you see a potentially dangerous situation developing, just remove yourself from it. Research has found that part of what leads to increased crime during heat waves is increased frustration. When the weather is hot, people are more likely to overreact to a slight provocation or annoyance. If you feel that a situation is escalating, let everyone calm down and remain non-confrontational.
  3. 3. Add cameras to your system. Indoor and outdoor video cameras deter crime, help you see intruders coming, and help police catch criminals. In many cases, the same person or group of people commits multiple crimes during a heat wave. A video camera, if it fails to deter the criminal, can capture their image so that police can catch the person before he or she strikes again.
  4. 4. Use a panic button. Most security systems allow you to order a panic button for a relatively low cost. A portable panic button- that you can carry on a keychain or in a bag- can offer a great last line of defense. If your neighborhood is not normally at risk of violent crime, but becomes so during a heat wave, you may not be prepared if a criminal attacks; a panic button will allow you to immediately contact the monitoring station, who then contact the police on your behalf.
  5. 5. Know your neighborhood. Think back to the last heat wave in your area. If there was a noticeable rise in crime, there is a good chance it could happen again this time. Be prepared by knowing where the crimes are most likely to occur and, if possible, steer clear.
  6. 6. Use interactive monitoring. The more advanced home security systems give you a great deal of control over your system from remote locations. With features like remote locking and lighting, you can keep your home safe all day and have it ready for you when you pull into the driveway. If criminals are looking for empty houses during the heat wave, turning on your lights before you get home can be a great deterrent to protect your house.

Remember, there is no guarantee that high crime will follow high temperatures; a number of factors, including location, population and socioeconomic status may play a part in these trends. But when hot weather strikes, it’s better to be protected. Use these tips as a starting point to make sure that you and your family are safe this summer.

Beat the Heat: 10 Tips To Make It Through The Heat Wave

Extreme heat is gripping much of the nation this week, and millions of Americans are still without power or air conditioning with little relief in sight.

According to the National Weather Service, heat is the number one weather-related killer in America, resulting in more deaths annually than hurricanes, tornadoes, floods and lightning combined.

By following a few of our helpful tips during heat waves, you and your family can stay safe in extreme heat. The following are some of SafeMart’s tips for you, based on information from National Weather Service and Centers for Disease Control, on how to keep from dangerous overheating:

  1. 1. Drink plenty of water and other non-alcoholic, non-carbonated fluids. Avoid sugary drinks and caffeine as well, and opt for fluids that replace electrolytes.
  2. 2. Get to air conditioned areas if possible. Air conditioning provides heat relief for the whole body and can lower your body temperature.
  3. 3. If air conditioning in not an option, take cool showers or baths. Though these may be less comfortable, they are also effective at lowering your body temperature and protecting you from heat exhaustion or heat stroke.
  4. 4. Stay out of the sun. The sun heats your body, and sunburn will make it harder for your body to cool off even after you are out of the sun.
  5. 5. Avoid meat and proteins. These types of foods increase metabolic heat production and drain your body of water.
  6. 6. Wear light clothing. Dressing for the weather is an easy way to sweat less and keep cool. Choose light-colored fabrics that breathe and try not to layer clothes.
  7. 7. Reduce outdoor activities. During the hottest daylight hours, try to stay inside and do not exert yourself. If you have to work outside, do so in the early morning and late evening hours, when the temperature is lower and the sunlight is weaker.
  8. 8. Keep children out of cars when unsupervised. During heat waves, or any summer months, cars can heat extremely quickly in the sun. Children should never be left unattended in cars, even with the windows cracked. Take special care to lock the car once everyone is out, so that unattended children do not sneak back in.
  9. 9. Cut down on salt. Salty foods use up more of your body’s water quickly, meaning you need to drink even more fluids.
  10. 10. Look after the elderly, sick and children. Anyone can suffer from heat-related symptoms, but these groups are in the greatest danger. Check up on elderly family and neighbors, and make sure to watch your children or any sick family or friends for symptoms of heat exhaustion.

Sources: National Weather Service and the Centers for Disease Control

NEW: 10 Things You Should Know When Buying A Home Security System

SafeMart has just published an updated version of our handy “Top 10 Things You Should Know When Buying A Home Security System” guide. Check it out today and learn how you can make yourself an informed customer.

Some top questions to ask when you consider buying a system include:

  • “If I need a replacement, will you send it to me and help me configure it for free?”
  • “Can I contact the person who sold me my system? Some companies outsource their service and sell customer contracts.”
  • “Are you willing to let me sign a 1-year contract versus the industry’s standard 3 to 5-year contract without increasing my prices?”

And remember, don’t even think about buying a home security system until you’ve read our tips and asked the questions to all the companies you might consider. There is nothing more powerful than an informed customer!

 

Security Speaking Podcast: SafeMart Home Security President Chris Johnson

Editor-in-Chief of Security Sales & Integration Scott Goldfine talks with President and Founder Chris Johnson about SafeMart and the home security industry as a whole.

SG: Welcome to security sales and integration, security speaking podcast. I’m Scott Goldfine (“SG”), Editor and Chief of SSI. I thank you for listening as each week we discuss the trends, issues, opportunities, challenges, technologies and more, affecting today’s electronic, security industry professional. My guest today is Chris Johnson (“CJ”), President and founder of St. Mary’s, Kansas based SafeMart Home Security. SafeMart markets its Plug & Protect™ wireless alarm system and LiveWatch alarm monitoring service to both residential and commercial customers. Having made the Inc. 5000 list of fastest growing companies, consecutively from 2009 to 2011, the company focuses on providing professional grade security at lower costs. With customer-installed solutions spanning security and surveillance. Chris, thank you so much for joining me today.

CJ: No problem, thanks for having me Scott.

SG: Now Chris, if I come to you as a home owner looking for a system, why should I go with SafeMart as opposed to a large national provider like ADT, or a similar local or regional company offering complete installation services?

CJ: Well I think the answer to that may be two different parts. Let me just start by saying, at SafeMart when we deliver our LiveWatch security services and then the alarm equipment that enables those services, we are focused on making sure that our customers are well covered, as opposed to say, “minimal coverage,” just to get a contract. On the other side of the coin, we try not to sell anything that the customer doesn’t need. It’s kind of a unique sales approach in an industry that is known to operate kind of on both extremes. There are some local and regional companies that do a fantastic job. A lot of companies that I’ve had the pleasure of interacting with over the past few years where I think that we actually appreciate good competition. Those companies that truly have a long term view, and are focused on taking care of the customer. There is enough space in this market for a lot of different approaches.

SG: What are the roots and genesis of the business, how did it get started? Is it accurate to call SafeMart a do-it-yourself model? Where do you fit in the scheme of things, and how did it get started?

CJ: Let me start with the background and then address the question about do-it-yourself if that’s ok. My background is kind of a maze of really neat experiences, which in retrospect kind of looks like a straight line leading to SafeMart. At seventeen years old I started my training to become an EMT, and challenged the state board exams a few days after my eighteenth birthday. EMS was a pretty cool gig for an eighteen year old, you grew up fast. While I continued working for a local EMS service I quickly went on to start my paramedic training and college coursework. At 22 I was made director of our local county EMS department, which was a hospital based department. I continued working EMS and at the same time I functioned as the Operations Director for that hospital. All of this to say that I have extensive background in emergency services, working with law enforcement, fire, EMS agencies, emergency dispatchers. I loved the excitement and the opportunity to help people, but it’s also really been a great life experience with some things I’ve done with SafeMart. Over the next several years I continued as a paramedic, but also had an opportunity, an interesting opportunity, to play some key roles with a telecom training company, working on some new e-learning initiatives that they had. I worked both on the publishing side and on the sales side of the business. So again, some unique experiences that helped and all came together. I had no idea where Providence was taking me on this wild path, but we woke up one morning to the “.com bust,” and at that point I guess my entrepreneurial side kicked in. I saw an opportunity maybe to do my own thing so to speak, and a short while later I took a phone call from a past colleague at the telecom company who knew that I wasn’t going to be interested in waiting for the dust to settle after this technology bust. It was 2001, and there were some people who saw an opportunity to fill a void in the residential alarm market. What started with them, with kind of a manufacturing focus and they even had a prototype of a self-contained wireless alarm system, that quickly proved to be an uphill battle with some pretty well established alarm controls and sensor manufacturers in that space. Even with a niche focus, for somebody to enter this space as a manufacturer, unless they’ve already got a customer kind of established and in the wings, it’s pretty hard to establish any upside for the company or any measurable benefit for the homeowner. So after a complete assessment of the landscape, nothing too technical of course, mostly a gut feeling and just observations, I came up with the concept and founded SafeMart. Today, we’ve grown into a pretty substantial force, participating in what I consider a true paradigm shift in the residential security market. So that’s kind of the background of the company, long story long.

There’s the question of the DIY market that you asked about, originally that’s kind of the way that we started, was a real strong DIY or do-it-yourself focus. You think about the acronym DIY and it has different connotations for different people. We really started developing at that point something that we wanted to play in the middle. So on one end of the spectrum in the industry, you’ve got large trade dealers from ADT to a one-man-shop. On the other hand, you do have the true DIY players who expect the customer to figure out the ins and outs of the alarm and kind of become an alarm technician overnight, for a one time deal, which is not real exciting. Both ends have challenges, one has high costs and the other has frankly low value. We operate in what I consider middle ground, of what we call professionally configured systems. While we still rely on the customer to participate in the placement of the sensors and things like that, which by the way makes them ultimately more familiar with their system, and more comfortable to use it.

With our Plug & Protect™ process we give the customer the best of both worlds. Professional quality equipment, UL listed central station monitoring, professionally configured programming set up and activation, plus lower costs on our end, which are passed on to the customer. That’s kind of the long and short of where we see ourselves in this market.

SG: I know Chris you and I have talked about that a lot of players that have sort of come and gone in that space, how has that been flushing itself out and where do you see that going?

CJ: It’s one of those things where people look, and I’ve had conversations with a lot of dealers around the country, who are trying to figure out what direction they’re going to go, some big, some small, some really do a fantastic job, some not so much. We’ve seen a lot of competitors come and go, on the internet specifically. I used to keep track of them, I don’t even bother anymore. I think the number is in the hundreds, and even thousands if you count all of the ADT or money dealers that end up advertising, which is a different story. The ability to flip the contract makes the economics quiet interesting with the advertising. The idea of the internet, it’s a great place and easy place to get cheap leads, I can tell you that the advertising competition is fierce in this space. Again, much of it is driven by the dealer market, big and small. When they can flip a contract for a healthy multiple, even with a handsome bounty on that contract, the math in the end sometimes doesn’t end up working out, because the total costs aren’t always rolled in. We’re a lot of times good at certain things, but not always good at everything so really looking at true costs I think sometimes takes months or maybe a year. It ends up being kind of a flash in a pan for a lot of companies advertising online. I would say that it’s growing, but I haven’t seen any evidence that it’s growing faster than the overall market, which is on the uptrend. Now certainly there are inherent moves to that medium, whether it’s social networking or just people researching more online, and I think that there are a lot of traditional dealers who have a great presence online with their local website telling their story and why they’re a great company. I don’t think the presence in that medium should be confused with trying to compete in the pretty cutthroat space of advertising online.

SG: How is SafeMart structured in terms of number of employees, their roles, how you train them, their expertise, and then how and who does your monitoring and how is service handled?

CJ: My business partner Brad and I run the business together with a really fantastic management team. We have about fifty employees and then other contractors. We have what you would expect from a security company, a good portion of our head count is in sales and technicians, then as a technology company, we have our web and application developers, we’ve got our marketing team, and then a great bunch of critical support roles like accounting and inventory management. There’s a lot going on but we have on the sales side a very extensive training program that lasts about six weeks. For the technicians, we insist that our tech’s are top notch, from the most experienced on our team all the way down to say the newest recruit learning what a RJ31 X-Jack is, or what a end of line resistor is and we’ve got a whole spectrum of experience on our team. Our technicians have a long, more progressive, never ending training process. This team is driven to know every residential panel, inside and out. We get a lot of support from manufacturing training and industry training, but most of it we have developed internally within the past ten years. We’ve got a very strong focus on training both on sales and technical side. We partner with CMS, to handle our alarm monitoring, they’re a good partner where all of our accounts are with CMS. On the service side, we service all of our own customers remotely.

SG: Do you think that this model is something that traditional security dealers might look toward as things change? Particularly the way technology has been enabling some of these things, where do you see that heading for the more tradition type of dealer?

CJ: There will always be a place for the traditional brick and mortar roll in a truck dealer. There is absolutely no doubt in my mind. There are some significant challenges ahead, which are going to require them to adapt, mainly to customer expectations changing. There’s a lot of great companies who operate in this space. If they remain focused on long term success, driven by the best technology, and that doesn’t just mean a key pad. Software plays a big role in the solution now. The best technology and taking care of the customer, and actually making a profitable business which would seem obvious, but again, when you have a lot of it driven by dealers who can flip contracts, it really changes the dynamics of it. If they’ve got a solid business and they can focus on those elements I think it will serve them well. We’ve got a very large number of dealers in a very fragmented market. When they are just focused on selling a contract or treating their customer base as an annuity, I really think the days of easy money from flipping contracts without a long term focus is going to change. This shift is more of a financial shift as it is a shift in the delivery mechanism that we’re focused on. The local and regional companies that have a solid business, and take care of their customers are going to survive and actually flourish as there’s some cleansing in the market. But there’s going to be a lot of headwinds and I think that on the residential side that there’s going to be some things really being thrown into the mix including new competitors that a lot of the effects of that ultimately are unclear. On the commercial side, I think there will always be a growing need for full on site surveys and installation. Since the downturn of the housing market, there have been a lot of security companies who have by necessity redoubled their efforts to focus on commercial accounts and some of them actually like it. They see, “Hey I can actually make a profit on the installation, imagine that.” I’ve talked to a lot of dealers who have moved into commercial space, again out of necessity, who intend on staying there because the value proposition is much different. They can sell the quality of their company and their technicians, as opposed to just being focused on price. I think as the U.S. economy improves these commercial opportunities are only going to grow. There will always be a need for traditional dealers in this space, and look, the good work that they do on site in a lot of cases cannot be replaced. That’s my take on the residential and commercial side, and again the shift that’s happening I don’t think is as much with a delivery mechanism as much as it is a financial focus.

SG: Looking at the competitive landscape, more recently we’ve seen a lot of the telecom’s, and cable companies coming in and taking a real shot at home security and bundling those things with other products and services. How concerned are you about that and where do you see that going?

CJ: That’s a good question. It’s a question that a lot of people are asking right now. I think the thing that we keep focusing on is the total market penetration. Market penetration on the residential side has been pretty flat for about two decades, about 18, 19, 20 percent. With new competitors coming into the space does that number grow? Some think it will double over the next ten years. If this happens, on the surface it could look like that it will amount to a net gain for existing dealers, as more marketing and focus and awareness expands the total market for everyone. That would hold true if everything else stayed the same. That is absolutely clear that it would be a boom to everyone in this industry, if nothing else changed. But, there’s also chance they will take a scorched earth approach and acquire customers at any cost. As they compete and vie for a position amongst each other, I mean look they’ve got huge advertising budgets and millions of existing customers. In this scenario, the outlook would not be as bright for traditional dealers and frankly would not be as bright for the customers, but the ability of these service providers to bundle will make it hard for customers to know how much that security piece or how much that automation piece actually costs. I realize that it’s easier said than done, but that’s another reason that we cannot compete on price because a traditional dealer is not going to compete on price with a telecom provider; with the marketing budget, with the economy scale, and with the ability to bundle. I know the emphasis in this industry for a long time has been on price or at least hook them on price or get the contract at any cost. That is the financial element that I’m saying is going to change, and we’ve got to focus on quality and taking care of the customer and long term outlook. I think that there’s some challenges too that they’re going to face. It’s not going to be just as easy as walking in and taking market share.

SG: Looking at this year Chris, what is your outlook? Has your outlook changed since maybe late last year when you first looked towards 2012? What have you seen in the first quarter, and what are you looking for in the rest of the year?

CJ: 2012 just goes back to the question about the telecom players coming in, and I want to make one more point there. I think 2012 is going to be the beginning of a new era in residential security for a lot of reasons. New entrance into the market and a rapidly changing platform, hardware and software. It’s going to get really interesting. There is a key element which I consider kind of a wild card as far as what’s going to happen in the competitive landscape, and that is the inherent complexity of this business. The needs analysis, the system configuration, the programming, the monitoring procedures, the dispatch procedures, the licensing, the alarm permits, it’s a lot of complicated elements of this business that create a pretty high barrier to entry for any company. The big players are not just going to walk in and take all the market share. If it were that easy I think they would have done it by now, but make no mistake they’re coming and in some markets are already here. For 2012, in addition to the changing competitive landscape, the manufacturers are scrambling to develop new platforms. The alarm panel as we know it, I think is going away. As we know it, the brains, the platform, what we’re seeing now with the integrated touch screens that are being slapped on to the old style platform I think is just going to be a stop gap. While they are probably developing more flexible, modern platforms, and don’t get me wrong I like the new emphasis on the touch screen, the consistent user interface, more intuitive navigation, I think the manufacturers finally realized it was probably not a great idea to have alarm engineers designing a user interface. I’m really excited about what we’re seeing from Logics, Honeywell, and others, as they really focus on mobile and user interface and a truly integrated platform. There’s also a lot of developments on the software side with interactive services and customer’s expectations for mobile connectivity and all of these things are coming together at once. It’s going to be interesting. On the economic outlook, I think the past three or four years have been really challenging for a lot of companies. I think demand as a whole is increasing, from what I’m hearing and seeing, and we’ll be relatively strong this year. I think the market will be somewhat clouded by all the disruption that’s starting but again, those companies who focus on their core competencies will do fine with a stronger consumer. For us specifically, we look for an ever increasing number of subscribers who want interactive services as I mentioned, and I think that will hold true for all of our colleagues. As we try to get this value proposition in home security from a need to a want, so a really big shift there with some stickier services. The bottom line for us is we are expecting our strongest year ever.

SG: Fantastic, Chris we’re out of time but thank you so much and I wish you continued success and a good rest of the year.

CJ: Thank you very much Scott, it was a pleasure talking to you.

SG: I want to remind listeners, for comments or questions please e-mail me at scott.goldfine@securitysales.com and as always thank you for listening.

Make Sure Your New Home is Safe

A new home can be unfamiliar, especially in terms of security. When choosing a house and neighborhood, evaluate the safety of not only the house’s structure and surrounding area. Here are some ideas on how to ensure that your new home is safe.

The Yard

  • Inspect the house’s yard and the surrounding yards. Unkempt properties are a more likely target for intruders because they imply a lack of habitation or care.
  • Trees that are close to the home can provide access to a higher floor entry.
  • Overgrown bushes and landscaping give intruders more hiding places. Check the property for potential covers for intruders.
  • Certain locations are more susceptible to floods. Find past records of flooding in your area if the house is near large bodies of water.
  • Particularly dry areas of high temperature are also more likely to spread and start fires.
  • Make sure that enough natural lighting reaches the yard. Look for sources of artificial light as well for nighttime around the house.

The House

  • Check the doors for sturdiness. Make sure they are made of solid wood or metal, and they are not worn from age or use. Many intruders enter households by kicking in the front door.
  • In addition make sure there are no windows near the door that intruders could break to unlock the door from the inside.
  • Inspect all possible points of entry for intruders. Make sure windows and doors all close and lock properly.
  • The house number should be clearly seen from a distance. Police and other officials may use this to find you and help more quickly in an emergency.

After you have decided your new home will keep you safe and comfortable, there are still some more measures to protect your home against intruders.

Practice Safe Habits

  • Keep the garage door closed so intruders cannot use it as a means of entry. Many intruders enter households through doors in the garage because they are less likely to be locked or reinforced.
  • Do not keep a key hidden around the house. Rather, keep your spare keys with a trusted neighbor.
  • If you have a tool shed, make sure it is also well secured. Otherwise, it may provide tools for intruders to use when breaking in.
  • Have phone calls from your home forwarded to your cell phone if you are not home, so others won’t know when you are gone.

Reinforce Doors and Windows

  • Rekey or replace the locks of your house. This will ensure that you are the only one with copies of your key.
  • Install anti-lift devices for the windows so intruders cannot use them to enter your home. You can use through-the-frame pins for vertical sliding windows, and wooden sticks or dowels for horizontal sliding windows.
  • The windows should open no more than 6 inches for ventilation.
  • Sliding glass doors should also have anti-lift devices to keep them from being lifted out of the track. You can use through-the-door pins or upper track screws.
  • For sliding doors, keep the latch and door rollers working properly.
  • If you do not already have them, install deadbolts and strike plates in all doors.

Install a Security System

  • A home without a security system is 3 times more likely to be broken into, and losses due to burglaries average $400 more.
  • Surveillance cameras will help you keep an eye on all areas of your house.
  • Yard security such as a lawn perimeter alarm will also deter intruders before they even get close to your home.
  • Certain security systems allow you to control your house locks even when you are far away. This eliminates the need to keep spare keys, which can fall into the wrong hands.
  • Alarms will immediately and effectively alert you to an intruder, so you can keep your family and home safe.
  • Make all aspects of your home security system secure and effective. Intruders will be able to find the weakest spot of your system and use it.

Maintain Your House and Yard

  • If the house’s lighting isn’t sufficient, install lights and lamps around the house to eliminate any hiding places.
  • Keep the greenery trimmed and well kept. Intruders use overgrown bushes and trees to stay out of sight.
  • If you have a gate, keep it in good condition. It won’t completely stop intruders but it will deter them, and they are very easily spotted when trying to climb over fences.
  • Do not leave personal property lying around in the yard. This signals to outsiders that the homeowner has items worth stealing and can convey carelessness.
  • Plant roses or thorny plants under windows and fences to make breaking in harder for intruders.

SafeMart Steps To Safety: Apartment and Condo Living

The city life offers its residents a constant pulse of creativity, energy and excitement. But, with that bustle and exhilaration comes a high number of people living in close proximity, often in a multi-unit building. According to a National Crime Prevention Council study, apartment residents are 85 percent more likely to be burglarized than those living in other types of housing and condo owners are nearly 25% more likely.

Here are some security tips to offer your urban clients who are looking to purchase in a multi-unit building.

Secure all points of entry and items you own and store outside:

  • Lock all the windows. Often being on a high floor lures people into a false sense of security. Intruders can access higher-level apartments because of fire escapes, ladders, and possibly even from another balcony.
  • Always dead bolt the front door. Many apartment dwellers feel that because their front door opens to an interior hallway they don’t need to deadbolt or lock their doors. This provides easy access to criminals who can easily break in via a door lock.
  • Check the door’s quality to make sure it can’t be kicked down. A sturdy door should be solid wood or metal.
  • Put locks on outdoor furniture, grills, bikes and other items that maybe accessible to thieves on decks and patios.

Give the impression of habitation when you leave:

  • Keep the television or radio on when you leave, to make it sound like someone is home.
  • Keep the shades down and use light timers when you are out for the evening or out of town
  • If you are leaving for an extended period of time, ask someone you know to pick up your mail for you or put a hold on its delivery
  • If you live alone, consider adding an additional name aside from yours on your mailbox to give the appearance that more people reside in the unit.

Stay informed and aware:

  • Look up crime rates and the location of any sex offenders around your apartment to keep yourself informed.
  • Meet your neighbors and join a condo association board, if available. Your neighbors will be able to help recognize signs of suspicious behavior.
  • Keep track of everyone that could have a key to your unit. As a rule, you should always change the locks when you move in.

The tips above will help lower the likelihood of your apartment or condo falling victim to criminal activity, but nothing helps more than having a security system in your apartment or condo.

Our partner, SafeMart, has reinvented the way home security is delivered so that renters and owners can add a home security system without having to sign long contracts, wait for installers or pay for expensive support visits.  SafeMart.com lets you customize a system that fits your apartment or condo and gives you 24/7 control from your mobile phone or computer.  It’s the perfect solution for apartment renters or condo owners.

This was a guest post from Sam McBride who writes the home security blog for SafeMart.com

Steps To Safety: Suburban Living

The quiet suburban life: a close community, wide spaces, and familiar neighbors. More space and privacy can sometimes invite more attention from intruders so home security must be considered. Taking the necessary security precautions and home maintenance steps will help keep your suburban life feeling secure and ensure your family is safe from harm.

Below are some ideas to give to clients once a home is purchased in the suburbs, or if you have purchased your own home.

Safeguard Your Home

  • When you buy your home, replace the locks to ensure you are the only one with a copy of your house key.
  • Identify points of entry for intruders, such as unsecure windows and doors, and replace or fix them.
  • Inspect the lighting around your home. If there is not enough, install more lights, especially around possible points of entry.
  • Trim your lawn and landscaping around your house to eliminate hiding places for intruders.

Consider a Home Security System

  • Deploy home automation features that allow you to lock and unlock doors from anywhere so you don’t have to leave a key under the mat.
  • Installed cameras will record your property and catch intruders in the act or while they are scouting your home.
  • Motion sensors around doors and windows will catch intruders who are trying to enter your home.
  • A home security system can also be set to automatically lock doors and turn lights off or on.

Practice Safe Habits

  • Always lock the door after yourself coming in and out of the house and make sure back, side and any other doors on the outside of the home are locked as well.
  • Close and secure all windows and doors before going to bed–especially if they are on the ground level.
  • Set light timers to give an appearance of habitation on both the inside and the outside of the home–especially when you are away for an extended period.
  • Always shut the curtains at night, so intruders cannot see into your home.
  • Don’t leave possessions such as cars, bikes and toys in the front yard overnight.

Establish a Positive Rapport with Neighbors

  • Learn more about your neighborhood safety groups like Neighborhood Watch.
  • If there is no Neighborhood Watch group available, start one by talking to your friends and others around your neighborhood.
  • Let your neighbor know how to recognize suspicious activity around your home.
  • Leave an extra key with a neighbor rather than hiding it somewhere around your house.
  • Communicate with neighbors when contractors are coming to your home.

 

This post was posted on the homefinder.com blog as guest post from Sam McBride who writes the home security blog for SafeMart.com

Home Security System Alerts Sent To Your Phone with LiveWatch Alarm Monitoring

In this alarm monitoring video, SafeMart showcases LiveWatch alarm monitoring and its ability to arm and disarm a home security system remotely from an iPhone, Android, iPad or computer.

VIDEO: SafeMart Presents Plug & Protect™ Wireless Home Security (HD)

In this home security video, SafeMart reviews the benefits of a wireless home security system with Plug & Protect™. Plug & Protect™ is changing the home security industry by empowering the consumer to build, customize and interact with their home security system from anywhere in the world.

VIDEO: Home Security On A Smart Phone With LiveWatch Alarm Monitoring

Make arming your system convenient and start controlling your home from anywhere in the world!

SafeMart Launches Neighborhood Safety Contest

During the month of March, SafeMart is giving away 6 months of free monitoring for SafeMart customers or a $50 gift card for participants who are not SafeMart customers.  The winning neighborhood also gets, a 30 minute virtual consultation with a SafeMart Security Consultant!

SafeMart’s Neighborhood Steps To Safety™ include but are not limited to the list below

How do you keep your family and the families around you safe?

SafeMart’s Neighborhood Steps To Safety™:

  • install a home security system that monitors:
    • intrusion
    • fire
    • carbon monoxide
    • flood
    • freeze
  • communicate with neighbors when:
    • vacationing
    • contractors are working on your home
    • visitors will be staying at your home
  • hold your mail and newspapers while on vacation
  • develop exit plans for emergency situations in the home
  • trim bushes in front of the home
  • make sure the city keeps your street well lit
  • add motion sensitive lights to the exterior of your home
  • form a formal neighborhood watch group
  • introduce your neighbors to all of the people living in your home
  • tell neighbors where your family sleeps in your home so they can communicate to fire fighters
  • use door locks with codes rather than leaving keys out
  • [what do you do that’s not on the list?!]


Terms and Conditions:
Email, video, images and audio files are all acceptable forms to nominate a neighborhood.  Submissions must be emailed to Sam@SafeMart.com by Saturday, March 31, 2012 at midnight to qualify.  SafeMart will review all submissions and post submissions on our blog at SafeMartBlog.com.  SafeMart will review the submissions and select the winning neighborhood.  The selection is the sole discretion of SafeMart.

The winning neighborhood will receive a 30 minute consultation from one of SafeMart’s Security Consultants conducted using Google Hangout.  Additionally, the individual who nominates their neighborhood will receive 6 months of free monitoring if they are a SafeMart customer or a $50 gift card to iTunes or Google Play if they are not SafeMart customers.  Only valid where legal.  This promotion is for entertainment purposes only.  This offer may be terminated at any time without notice.

Entries and the information given to LiveWatch Security, LLC (d/b/a SafeMart) during the submission process is the sole property of LiveWatch Security, LLC and can be used for any purpose including but not limited to blog posts, emails, testimonials on the website, tweets, Facebook posts and content for Google+. LiveWatch Security, LLC reserves the sole right to use the content submitted freely and without authorization from the submitting party.

Video: Control Your Home From Anywhere at Any Time

Do you want to have total control of your home?  The ability to access your home’s security system, door locks, thermostat, video, lights and more is here.  Click the title above to watch our most recent video about LiveWatch.

SafeMart Announces Leap Day Contest!

SafeMart is excited to announce the Leap Day Contest!

The SafeMart Leap Day Contest:

To enter the drawing for a $29 iTunes gift card:
1) Read the Terms and Conditions (below)
2) Tweet your answer on Twitter (Tweet @SafeMart)
3) Post the answer on our FB wall
4) Wait for the announcement on March 1st to see if you won!

 

“There are three criteria that a calendar must meet in order to be a leap year.
The number must be evenly divisible by ____.  If the year can be evenly divided by 100, like 2000, it will not be a leap year unless it also happens to be divisible by ___.”

 

Question: What are the two missing numbers?

Terms and Conditions: Offer expires at 12:01am on 3/1/2012. Offer is only valid for Facebook users who have “liked” SafeMart or Twitter users who “follow” @SafeMart and who submit an answer by posting on our wall and / or Tweeting the answer with “@SafeMart” in the Tweet. Offer is only available for a limited time, while supplies last and may be canceled or modified at any time, subject to the sole discretion of LiveWatch Security, LLC (dba SafeMart). Maximum of 1 entry via Twitter and 1 entry via Facebook per customer (2 entries total).

Winner is selected by SafeMart from all qualified correct entries submitted by the deadline. If the winner does not redeem their gift certificate within 48 hours of SafeMart announcing the winner, the winner will forfeit the right to redeem the prize detailed below.

There is 1 iTunes gift certificate available with a balance of $29 which will be awarded to the person who answers “The SafeMart Leap Day Contest” correctly and who fulfills the above requirements. This gift certificate is subject to all terms and conditions specified by Apple Inc or any other vendor who is involved in the distribution or redemption of the gift certificate. The gift certificate is not redeemable for cash.

Customizable Home Security by SafeMart: Three Flat in NYC

Natalie Lee and Shannon Wood got a SafeMart system when they moved into a three flat in New York City. Living alone, the two women feel safer knowing if anything goes wrong, help will be on the way.
“When we get home at night we want to be sure there’s no one in our apartment,” Wood said. “We live in a fairly safe neighborhood, but it’s still New York City and we get a feeling of safety from the system.”
Lee and Wood installed motion sensors in the living room and each bedroom which assure that no one is there without their knowledge, in addition to door sensors and light modules.  They also use the light modules so that they can remotely turn the lights on before they come home, adding an extra level of security.

Just a few years ago, Wood and Lee would never have thought about purchasing a security system for their flat. But with technology and the SafeMart line of products quickly evolving to meet their needs, it was an obvious choice when they moved in together.

“You don’t need to have kids to need a home security system now,” Lee said. “You just need to want a little safety and peace of mind.”

Customizable Home Security by SafeMart: Single Male Living Alone

Anderson and his family may be the most common type of people to need a home security system, but the incredible technological advances made over the last decade have opened up home security systems to a wider range of people than ever before.

Matt Connolly had never seriously considered getting a security system because he lived alone in an apartment building with a doorman in downtown Chicago.  But when a friend told him about some of the new security products, it suddenly made sense.

Connolly uses his home security system with emPower in a different way than the typical family.  He uses a system with carbon monoxide and smoke detectors, flood sensors, pan tilt cameras and Schlage door handles to ensure his apartment is safe. Even though it’s a home security system, Matt doesn’t have a single component that protects a door or window because he lives in an apartment building with a doorman.  Even with all of the advanced featured, he was also able to set the system up wirelessly and on his own because of Plug & Protect™.
One of the biggest concerns for Connolly is protecting his apartment from fires and carbon monoxide, so the system provides a sense of protection.  Another worry for Connolly is that residents in surrounding apartments could cause damage to his apartment, a fear that his new line of home security products has calmed.
“Other people in the building have had flooding from the people who live above them,” he said. “So the flood detector was a must because it allows me to always be sure there won’t be water pouring through my ceiling.”
Meanwhile, the Schlage door handle provides assurance that only people with his permission get into the apartment. With this easy to set-up device, Connolly is able to let friends who are in from out of town in to his apartment without leaving a key.  When the cleaning woman comes to tidy up his apartment, he simply gives her a unique code and knows when she comes and goes.
While Connolly uses the system to make sure his apartment isn’t damaged, and to let his friends in and out, home security systems can be just as important for those with security concerns.

Customizable Home Security by SafeMart: Suburban Family

There are thousands of ways to use a home security system.  Our next 3 posts will be about a few specific examples of people using their home security system specifically for their needs.

When Frank Anderson moved his family into a suburban Scottsdale, Ariz. house, one of his most pressing concerns was safety. With two young children and a wife moving into an aging house, Anderson decided not to leave anything to chance and to purchase a home security system.

“It was really about peace of mind,” Anderson said. “This is the first time we’ve lived in a house as a family and I didn’t want to have to worry about if my kids were safe at home.”  So Anderson opted for the total home security package.  He installed sensors at the doors, windows and to detect motion or if glass breaks, in addition to cameras, wireless smoke detectors, a thermostat and Schlage door handles.  And, by opting for the Simon XT with emPower service, Anderson was able to use SafeMart’s unique Plug & Protect™ installation service. This enabled Anderson to place all of these advanced features on his own without wires, hassle or relying on a high priced installer to oversee the installation. “That made a huge difference to me,” Anderson said. “If I’m getting a home security system for my family, why would I let an installer I don’t know into the house to do it?”

Anderson also chose the Schlage door handles so that he can let contractors into his house throughout the day—even when he’s out—without giving them keys to the home. By using Simon XT with empower, Anderson will be able to remotely control all his services easily and wirelessly, meaning that even when he’s away from home he still knows his children are safe and secure.

Perhaps the most important features in protecting his children are the remotely accessible cameras he installed. Now, Anderson can check in throughout the day to see that everything is well at home. “The whole system is so advanced, but it was still very intuitive and easy to install,” he said. “It was really as easy as taking a computer out of the box and plugging it in.  The whole system was ready to go.”

Five Most Dangerous Cities In America

According to 2010 data, the metropolitan areas of Detroit and Memphis topped Forbes’ annual list of “America’s Most Dangerous Cities”. The list gathered data from the FBI’s 2010 crime report and focused on metropolitan statistical areas (MSA), large cities with suburbs surrounding them, of populations north of 200,000. Forbes compiled the list according to data the FBI categorizes as violent crimes, consisting of murder, non-negligent manslaughter, forcible rape, robbery and aggravated assault.

This list focuses on property crimes—burglary, larceny-theft and motor vehicle theft. These five MSA have over 5,000 property crimes per 100,000 inhabitants and all of them have robbery crimes over the national average (the only large MSA with over 5,000 property crimes to not make the list is Spokane, WA with 5,039.2). The US as a whole has a property crime rate of 2,941.9.

Note:

  • All numbers are per 100,000 residents
  • If a crime is both a violent crime and property crime, it is recorded as a violent crime.


5) Fayetteville, NC

With a property crime rate of 5,221.4 and a robbery rate of 168.8, the Fayetteville, NC area, which includes Cumberland and Hoke Counties, starts off the list as the best of the worst. The area is best known as the home of Fort Bragg, a major US Army base, and the Pope Army Air Field, both located in the city of Fayetteville. In 2008 the city was declared “The World’s First Sanctuary for Military Families” and TIME magazine declared it America’s Most Pro-Military Town”. Despite the military presence, the city of Fayetteville has a property crime rate over double the national average—6,033. Fayetteville’s robbery rate of 168.8 is higher than the national average.


4) San Antonio, TX

The Greater San Antonio region is the largest MSA to make the list—boasting over 2 million citizens—and is a popular tourist destination, with over 20 million tourists visiting the city every year. The population as a whole has a property crime rate of 5,233.1, due largely to crimes in the city of San Antonio. San Antonio differs from other large cities in that it doesn’t have independent suburban cities surrounding it, causing a high density rate inside the city which could be a factor affecting the crime rate.


3) Macon, GA

Macon, GA is the first of two Georgia MSAs to make the list. Including Bibb, Crawford, Jones, Monroe and Twiggs Counties, Macon has a property crime rate of 5,334.1 and a robbery rate of 155.6. The median household income in the city is $27,405 and over 25.5% of the population is below the poverty line, a probable influence on the high rate of theft.


2) Myrtle Beach, SC

Myrtle Beach, SC is a popular tourist destination, attracting an estimated 14.6 million visitors each summer. Its economy is built on the tourist industry; the area has approximately 450 hotels and 120 golf courses and is marketed largely as a family-friendly destination. Largely unbeknownst to tourists, the city of Myrtle Beach has a theft rate of 113 per 1,000! Muggings and pick pocketing are common crimes against tourists and could explain the high rate of theft, which makes up most of the property crimes in this MSA.


1) Columbus GA

Columbus, GA is this years property crime capital, with the highest theft rate in the nation—5,824.6. The MSA includes Chattahoochee, Harris, Marion and Muscogee Counties in GA and Russell County in AL. The city of Columbus is home to 64% of the total population, and has a theft rate of 49.1 per 1,000 residents and a burglary rate of 18.8 per 1,000 residents.

SafeMart Announces Holiday Heroes!

We announced our SafeMart Holiday Heroes today!  We are really excited to honor those who keep us safe. Check out our national press release:

SafeMart Honors Emergency Responders with Holiday Hero Award

CHICAGO, IL, Dec. 19, 2011 – The holiday season wouldn’t be the same without the people who keep our communities safe all year round. SafeMart, a company that has revolutionized home security, announced Monday the winners of the SafeMart Holiday Hero Award.  SafeMart is known for home security solutions that make families more secure, and, this year, the company awarded prizes to three emergency responders who risk their lives on behalf of others under the most difficult circumstances. After hundreds of entries, SafeMart announced three winners.

“William Caldwell, a New York Police Officer with 32 years of service; Debbie Archer, a dedicated EMT, mother and wife from the Melville, New York Fire Department and Patrick Corkill, a Paramedic from Pensacola, Florida embody the SafeMart Holiday Heroes Award,” said SafeMart CEO Chris Johnson. “SafeMart could not offer home security solutions without the cooperation and participation of local firefighters, police officers, and EMTs. We are proud to announce our 2011 SafeMart Holiday Heroes.”

After 32 years of service and having experienced the tragedies of 9/11, Officer Caldwell is still surprised and gratified to see companies that honor those who serve their communities. “It speaks volumes about your organization that you recognize the service of others.  As a police officer, we serve our respective cities because we like looking out for people.  We enjoy serving the welfare of others and don’t ever expect anything back.  However, it’s a pleasant surprise and very gratifying that SafeMart takes the time to recognize some of our local heroes.”

“A great deal of our work in keeping families safe involves coordination with emergency personnel and local authorities,” said David Riley, Director of Operations at SafeMart. “This award is a special one for us because Chris, the founder of our company, is a Paramedic, and we believe the contest salutes the sacrifices that emergency personnel make to the communities they serve. All three winners deserve our highest praise and we are happy to recognize them at this time of year.”

SafeMart Holiday Hero Profile #7

Our 7th profile is an amazing story from the website PoliceOne.  There’s only 2 days left to nominate a hero! Nominate a hero today!

Officer Jim Van Alstine: One Warrior’s Will To Win

James Van Alstine’s life-and-death encounter proves that if you’re ever struck by gunfire, keep on fighting, because the will to win is a potentially life-saving force!

On March 22, 2007, a police officer from Acworth, Georgia named James Van Alstine was shot in the chest at nearly point blank range with a 9mm bullet. Just days prior to the shooting, he was told it was going to happen — he was even told the place it would happen — but he didn’t know when. This deadly premonition statement was made not once, but twice, by two separate inmates tasked with cleaning Van Alstine’s squad car.

Van Alstine later described how one inmate had been looking with interest at the number displayed on the front of the vehicle as he washed the exterior of the car. “He turned and looked at me and said, ‘Oh, you must be Van Alstine.’ I said, ‘Yes sir.’ I had dealt with him through another arrest previously on a drug case. He said, ‘They’re gonna kill you on Baker Road’.”

Van Alstine chalked it up to the number of times he’d been threatened working narcotics. “In my years’ experience,” Van Alstine recounted, “this is one of those things drug dealers like to say to, kind of, intimidate officers.”

The Price of Success
Soon thereafter, another inmate came out to vacuum the interior of the car. “Within a few minutes as he walked around my car, he looked at the number on the side of my car and he started laughing,” Van Alstine explained. “I said, ‘What is so funny’?”

The inmate replied, “Oh, you’re Van Alstine — you’re a dead man.”

Van Alstine asked that second inmate to elaborate on this peculiar prediction and the subject told him, “With all the drug cases and all that you’ve been involved in, you’re touching a lot of peoples’ livelihoods and they’re fixin’ to shoot you up on Baker Road.”

On the next night, Officer Van Alstine was monitoring traffic when he spotted a red Honda Accord with its high-beam headlights on. Alstine pulled out and began to follow the offender, eventually turning onto Baker Grove Road, off of Baker Road, where those two inmates had foretold his impending murder.

Watch this remarkable interview with Officer James Van Alstine — conducted by the incomparable Dave Smith of the Street Survival Seminar and PoliceOne — and then resume reading below.

What Have We Learned?
Van Alstine himself offers the lesson that officers must be fit and ready for the kind of fight he had experienced — although not specifically mentioned in the above video, there was a protracted physical struggle between the Van Alstine and that drug dealer.

“Be physically fit and able to carry out your mental capacity in what you want to do, because without physical fitness you’re not going to be able to carry out the mental aspect of it,” Van Alstine said. “You need to stay in shape and don’t give yourself excuses not to be in the gym — not to work out and take care of yourself — because those are going to be the reasons why we lay you down.”

What else does that video tell us? For me — first, last, and always — James Van Alstine’s life-and-death encounter proves that if you’re ever struck by gunfire, keep on fighting, because the will to win is a potentially life-saving force. We know this from the experience of officers like the abovementioned James Van Alstine, Jared Reston, Marcus Young, and numerous others that down does not equal out, and that a police officer’s superior training and warrior spirit gives him or her a tremendous advantage over many would-be cop killers. Here are some other thoughts that came to mind for me as I watched Van Alstine’s story.

• Trust your gut — Van Alstine’s ‘sixth sense’ told him early on in the encounter that something was not right with that situation, particularly the body language of passenger and convicted felon Anthony King
• Wear your vest — A press release issued by a well-known body armor company three months after the shooting quoted Van Alstine as saying that his vest “absolutely, without a doubt” saved his life
• Take your shot — During the deadly struggle, Van Alstine put that assailant’s gun out of battery with his left hand, drew his own firearm with his right hand, and did what had to be done to end the threat

SafeMart Holiday Hero Profile #6

SafeMart Holiday Hero Profile #6 goes out to a team of heroes from Burleson, TX.  Remember to nominate a Hero during the final days of SafeMart’s Holiday Heroes Contest!

Valor in Burleson, TX

On behalf of every law enforcement officer, firefighter, and EMT/Paramedic in the United States the American First Responder Institute extends congratulations to Firefighter Bill Buchanan, Paramedic Firefighter Dallas Fowler &  Engineer Michael Mosleyof the Burelston Fire Department.

On August 3, 2011, the Burleson Fire Department received a call to rescue a man.  It wasn’t going to be an easy rescue.  Mike Howard, 25, a contractor for Tower Lighting of Texas, climbed up the tower on County Road 919 near Burleson at about 9 a.m. with three other workers and was supposed to come down at about 5 p.m but Mike was sick and couldn’t get down.  In fact, he was going in and out of consciousness.   His co-workers made the 911 call at 7:45 PM.

The rescue was difficult because Mike is a big man.  He is 6’5” tall, and he was on a platform that was 6’x3’.  And the platform was connected to a cell phone tower, but there was a 6 foot gap between the tower and the platform.

Did I mention that Mike was on a cell phone tower… 750 feet in the air… that’s like being on top of a 70 story building… that’s twice the height of the Statue of Liberty, including the pedestal and base!

While the rescuers were coming up with a plan to rescue him, Mike took of his safety gear because it was making him feel claustrophobic.   By the time the Burleson paramedic-firefighters finished their climb to the top of the tower… it was dark.

Three First Responders did an exceptional job bringing Mike Howard to safety.  The High-Angle Rescue Team consisted of Firefighter Bill Buchanan, Paramedic Firefighter Dallas Fowler &  Engineer Michael Mosley.

 

SafeMart Holiday Hero Profile #5

SafeMart’s Holiday Hero Profile #5 is William Caldwell submitted by his son, Matt Caldwell.  We’ve had quite a few submissions for Officer Caldwell, and have included a few of the nominees stories below.  Thanks for the submission Matt and thanks for your service William!

William served 35 years for the NYPD and was the president of the Sergeants and Captains Police union.  On 9/11, despite being retired, William volunteered his services to help his fellow police officers.  He lost a lot of cops during that tragic day and wanted to give back.

“I know Wild Bill Caldwell through my good friend, Matt, Wild Bill’s son.  He once flew to Kosovo, via a UN plane that he was able to to talk his way onto, just so he could see his son Matt on his birthday, while Matt was serving our country.”

William sounds like a great guy and certainly qualifies as a SafeMart Holiday Hero!  Thanks to everyone who submitted on William “Wild Bill” Caldwell’s behalf!

SafeMart Holiday Hero Profile #4

The 4th installment of SafeMart’s Holiday Hero Profile comes from one of our Facebook followers who nominated Tim Sieleman for SafeMart’s Holiday Hero Award.

UPDATE: Iowa Patrol trooper injured

By Chad Nation at the Daily Nonpareil
The driver of a stolen vehicle is in custody after an Iowa State Patrol trooper was injured late Thursday morning during a pursuit.Trooper Tim Sieleman attempted to make a traffic stop on a truck near the intersection of South Expressway and 23rd Avenue at about 11:30 a.m.

The driver of the truck – later identified as Carl E. Pelander, 36, of Council Bluffs – refused to stop. A pursuit ensued and Pelander drove the truck through the median and continued north in the southbound lanes. The truck collided with Sieleman’s pursuing cruiser, injuring the trooper. Sieleman was taken to Alegent Health Mercy Hospital in Council Bluffs with non-life threatening injuries.

Trooper Scott Miller said Sieleman’s cruiser was struck after he positioned it between the truck and oncoming traffic.

“Witnesses said if it was not for the trooper’s cruiser being there, they would have been hit head on,” Miller said. “This driver was extremely reckless and willing to do whatever it took to get away; it didn’t matter whose lives were in danger, troopers or innocent people.”

Sieleman was released from the hospital Thursday. Miller said he suffered soreness to his upper torso and burns from the airbag deploying in his cruiser.

“He will be off for a couple of days recuperating,” Miller added.

Authorities said Pelander continued to refuse to pull over after the collision with Sieleman’s cruiser. He continued south on South Expressway, and then west on Veterans Memorial Highway, where once again he drove into oncoming traffic, this time west in the eastbound lanes of the roadway. The truck hit a second patrol cruiser. Miller said there was minor damage to the cruiser and the trooper was not injured.

The pursuit continued west on Veterans Memorial Highway, where stop-sticks were deployed to disable the vehicle. Two tires were punctured, but the pickup continued, crossing the Missouri River Bridge and entering Omaha. Troopers then used their vehicles to box in the truck at 24th and M streets, ending the pursuit.

The 1998 Dodge Ram truck had been reported stolen out of Omaha. Pelander and a female passenger, who Miller said was likely to be released without charges, were taken to the Omaha Police Department.

Miller said the pursuit and arrest involved not only troopers, but officers with the Council Bluffs and Omaha police departments, and the chase couldn’t have ended at a better time.

“Thank goodness the tires were deflated and that truck wasn’t running well,” Miller said of the stop in Omaha. “It was in a crowded area with lots of cars and people, who could have been in real jeopardy.”

Pelander remained in jail in Omaha this morning. Miller said Pelander will likely face charges in both Iowa and Nebraska.

SafeMart Holiday Hero Profile #3

Royal Mounted K9 Police Officer Rescues Toddler

This is the third profile for our SafeMart Holiday Heroes Contest.  Remember to submit a Hero that has affected your life by clicking here.

On behalf of every law enforcement officer, firefighter, and EMT/Paramedic in the United States, the American First Responder Institute extends congratulations Corporal Roberts and his K9 Partner Taz of the Royal Canadian Mounted Police on the rescue of a 2 year old, and the apprehension of the child’s abducter.

SPARWOOD, B.C. – Hundreds of volunteers and dozens of police officers were involved in the search for missing Sparwood, B.C. toddler last week, but in the end, it was a police dog that led the investigators to Kienan Hebert’s alleged abductor on Tuesday.  Following a massive manhunt, Randall Hopley, the man believed to have snatched Kienan from his home on Wednesday, has been arrested near the B.C.-Alberta border this morning.

7 1/2 year-old police dog Taz from the Kelowna RCMP detachment had been tracking Hopley through the night. Around 10 a.m. this morning, he managed to lead officers to Hopley’s hideaway location in a gravel pit near Crowsnest Pass Lake. The dog’s handler Corporal Roberts told Global News he was very proud of Taz, as well as a couple of other police dogs involved in the capture.  Randall Hopley is now in custody, but no charges have been laid yet. He’s been moved back to B.C. for his arraignment.

After a seven-day manhunt for Randall Hopley involving 150 officers, it was Taz the police dog that finally found the man accused of kidnapping three-year-old Kienan Hebert.  Hopley, 46, had been hiding on Tuesday inside an abandoned cabin near Alberta’s Crowsnest Lake Bible Camp, about 20 minutes away from Sparwood, B.C., where Kienan had been abducted and returned. Taz had caught the man’s scent outside the cabin and began to bark. Hopley tried to flee, but he was quickly captured by police near a gravel pit.  He appeared in Cranbrook, B.C., court on Wednesday morning.

Taking down Hopley, a known sex offender with an extensive criminal record, is nothing short of a heroic act for Taz.  But this is not the first time that the German shepherd from the Kelowna, B.C., RCMP detachment has assisted in major criminal cases, according to his handler Cpl. Frank Roberts. Taz, now seven years old, has also located several missing persons while working in the B.C. Interior.  Roberts started training Taz when the canine was seven weeks old, along with another police dog, Bear. German shepherds are chosen by the RCMP for their strength, even temperament and hunting instinct. From the get-go, Taz proved to be a driven and energetic Mountie, said Roberts.  “(He’s an) awesome, great, working dog, and great with the family when he’s at home,” he said in an email as he made his way back to Kelowna on Wednesday.

SafeMart Holiday Hero Profile #2

This is the second profile for our SafeMart Holiday Heroes Contest.  Remember to submit a Hero that has affected your life by clicking here.

Detroit firefighter honored for rescuing family

Like most heroes, Sgt. Dennis Dooley, 46, of the Detroit Fire Department doesn’t like being called one.

It doesn’t matter that he was recently awarded the department’s Meritorious Medallion Award for saving the lives of six people who would have perished in their home had he not nearly broken their front door down.

It doesn’t matter that he was not on duty when he came upon the fire and thus wasn’t wearing any protective gear when he ran up the smoke-filled stairs to awaken the family, who were already unresponsive due to smoke inhalation.

It doesn’t matter that upon meeting Sgt. Dooley at Ladder 8, Engine 27 onW. Fort Street, he does not acknowledge the 4-inch-long burn on the side of his face until you ask outright, because it’s all in a day’s work.

And it doesn’t matter that everybody who works alongside him here at the firehouse — this band of brothers who run into burning buildings for a living — say he’s a unsung hero, most notably his chief Mike Cleland, who grabs Dooley by the shoulder as he attempts to skirt by unnoticed to tell you “Good man, here. We’re sure proud of him.”

In his personal life, Dooley is the kind of guy who moved into his sister’s house for a few weeks so that she could tend to her dying husband. Says a sister-in-law: “He’s wonderful guy and very much hates the spotlight on him.”

Of course, knowing this was all the more reason for his fellow firefighters to rib him during the interview.

Just as he was answering a question, a voice broadcast on the intercom: “Sgt. Dooley, your wife is on the phone. She wants know when you want her to bring the medication for your hemorrhoids.”

In fact, he only did the interview because his childhood buddy, Wayne County Circuit Court Judge David Allen, goaded him into it. For his part, Allen, (who comes from a family ofDetroitcops and firefighters and knows whereof he speaks) says: “I have had many accomplishments, accolades and awards in my own life and career, but I’m not quite sure I measure up to his quiet integrity and bravery. He is one of my great heroes, and I hope my kids measure up to his example.”

While Dooley says saving six lives was “nothing more than a kick in the door,” Joe Peacross, Mary Allen, Lakysha Allen, Ahmad Cooper, Kijuanna Richardson and Khalil Warr would beg to differ.

All of them were asleep on May 1, a Sunday morning in their two-family flat on1551 Military St.on the city’s southwest side. Dooley was on his way to work, sitting at the light at Vernor and Livernois, just looking at the sky.

Firefighters are “always looking,” he says, because after you’ve carried a limp child in your arms out of a fire, you are always looking. It’s ingrained.”

When he discovered the back of the house was engulfed in flames, Dooley started pounding on the front door with both fists. No sooner had he gotten everybody out when the entire first floor of the dwelling was leveled.

Days after the fire, the survivors came to the fire house to thank Dooley. TV cameras were rolling. They were calling him “Angel Dooley.”

Dooley rolls his eyes. “I’m no angel, trust me. The only reason they were saved is because of the grace of God. I just get to be part of that grace.”

He’s not the hero, he says. His wife Annabel is. Because while he’s been fighting fires for the last 21 years, she’s been raising their five kids: three boys and two girls ranging in age from 22 to 3 years old.

He’s not the hero, he says.

“All of these guys are,” he says, with a wave of the hand. “I know when I go into a fire, I know that if something bad were to happen, there’s a whole crew of guys that will come in and get me. I can say that about guys all over the city.”

Dooley would prefer us to settle on a hero among heroes. Sorry Dennis, but your buddy Judge Allen knows better: “In a world full of bad news and in need of a hero,” he said, “here we have one right under our nose.”

SafeMart Holiday Hero Profile #1

To honor those who serve our communities by responding when we are at our most vulnerable, SafeMart is giving national recognition to heros that are nominated in the SafeMart Holiday Heros Contest.  Everyday until December 15th, we will profile a Hero.  This first profile is from HonoringHeroes.com.

Click here to nominate a Hero.

James Capoot:

On November 17, 2011, Police Officer James Capoot of the Vallejo Police Department was murdered in the line of duty.  Officer Capoot, 45,  was shot and killed while pursuing bank-robbery suspects after a high-speed chase.

Officer Capoot pursued the suspect vehicle through a residential area, where Officer Capoot executed a PIT maneuver and disabled the suspect vehicle. Officer Capoot pursued the suspect on foot and was shot several times in the back yard of a residence.

Officer Capoot was transported to Kaiser Permanente Medical Center, where he succumbed to his wounds.

Officer Capoot was a veteran of the U.S. Marine Corps (1985-1989), and served with the California Highway Patrol (1990-1992) before joining the Vallejo Police Department.  He held positions in both the Motor Unit and SWAT and was the recipient of numerous awards including:
o 1994 Medal of Courage (engaging a suspect armed with an AK-47)
o 1997 Medal of Courage (engaging an armed suspect)
o 2000 Vallejo Police Officer of the Year
o 2002 Medal of Merit (School Safety Patrol)
o 2002 Life Saving Medal (rendering CPR to an injured motorist)
o 2002 Good Conduct Medal (3 consecutive outstanding evaluations)
o 2 Letters of Commendation

Police Officer James Capoot’s dedication and love of his profession permeated his life.

Inc 5000 Interview With SafeMart CEO Chris Johnson

Home Security’s fastest growing company has been added to the Inc 5000 for the 3rd straight year.  We sat down and talked to CEO Chris Johnson about what it took for SafeMart to make the list 3 years in a row and how he views the future.

 

Yo!Ranter Interview with SafeMart CEO Brad Morehead

Hi Brad, Thanks for doing this interview with us. Can you explain to us what your business is about?
SafeMart
 has been described as the Amazon, Zappos or eTrade of Home and Commercial Security.  Founded by a paramedic, SafeMart delivers professional-grade home security systems and commercial security solutions across the country with a focus on delighting customers at prices 30-70% less than the competition.

How did you come up with the idea for this business?
My partner Chris came up with the original idea for the business.  He saw that the internet was changing other industries, but home security remained the same.  That combined with proven wireless technologies for protecting property really made this an interesting opportunity for us to help customers protect what is most important to them with our award-winning service while also giving them the best value in the industry.

What makes SafeMart so different?

  • #1, we care about protecting the customer.  It seems so simple, but this really is a big deal.  From how we design the security systems to how we try to make it easy for our customers to reach us, we really want to make it the best experience in home security for our customers.  You can reach us in so many ways to make sure you are getting what you want…Twitter - @SafeMartFacebook - SafeMart, Phone, or web.
  • We also use remote delivery and service technology better than any other company in the home security industry.  Our unique internet delivery model gives us a leg up on the competition so that we can protect what is most important to you faster, more efficiently and more effectively than any other company.
  • Our biggest challenge is getting customers to understand that they can install their own systems easily.  What’s interesting is how many of our customers are policemen, firemen and military.  They know how straightforward it is to install your own system and they appreciate doing it this way because they know the job will be done right.  Some of our customers even work for other security companies!  They come to us because they like our service and products for such a great value.

What is your marketing strategy?
It is primarily word-of-mouth.  We try to delight each and every customer so that they can’t help but tell their friends and neighbors about us.  SafeMart stands for Safe & Smart.  When you have our Safe & Smart security at prices that are well below the competition, you tend to tell people about it.  We really love how much our customers have helped propel our growth.  It helps keep our costs low, which saves them money in the long run too!

How do you use Social Media to promote your business?
Social media is a great tool to communicate with customers.  We primarily use it to keep in contact with our customers about new products, innovative ways to use the systems or new features in our service.  Blogs, Twitter and Facebook represent our primary channels of social media.

What qualities do you think are needed in an entrepreneur?
Another entrepreneur (Alex White of The Next Big Sound @shalek) uses the phrase “Relentlessly Resourceful” about successful entrepreneurs.  I like that phrase a lot.  You have to be tenacious, resourceful, resilient and tough.  Our team strives for perfection every time and we expect it of everyone around us.  That toughness and resourcefulness when things are challenging will help see you through.

We also talk about knowing that there is always a solution.  If there is a problem, there must be a solution.  It empowers us to look at things in new ways and to search for new products, services and strategies that will help our customers.

Do you believe entrepreneurship can be taught?
Absolutely entrepreneurship can be taught.  Just like at one point, some poor music teacher taught me piano and a coach taught me basketball.  I wasn’t ever going to play at Carnegie or Madison Square Garden, but they did teach me those skills at some point.  We may not be able to teach everyone enough that they become the next Steve Jobs, Bill Gates or Mark Zuckerberg, but we can give them skills that allow them to fulfill their entrepreneurial potential to its greatest degree.  In the end, it’s the intersection of talent, education and decision-making/risk-taking that create entrepreneurs, not any one of those things alone.  It’s important to teach entrepreneurship.  Just like it’s important to teach piano, basketball, math and physics.  While there is only one, Stephen Hawking, MIchael Jordan or Steve Jobs, teaching these skills broadly helps all of us understand what it takes to succeed in those areas and it elevates the entire community.

What are your plans for the future?
We plan to continue to protect our customers.  We are finding new avenues for growth every day with customers that are literally demanding our service.  It’s very exciting to see.  It’s an extremely tough and competitive market, but we have some great new services that we are rolling out for our customers.  As I said before, we are relentlessly resourceful and focused on delighting our customers, so we’ll continue looking for new opportunities to serve them and protect them.

 

Brad Morehead is CEO of SafeMart (Bolster LLC Security) and a Licensed Home Security Professional and Do-It-Yourselfer that is passionate about technology and innovative products to secure families.  Learn more at: SafeMart(www.SafeMart.com)  Follow Brad: @BradMorehead to get more great tips.  Brad has worked in entrepreneurship, home improvement, investment banking, private equity and venture capital/angel investing.


Wireless Home Security–Changing The Industry

Wireless Home Security–Changing The Industry

Technology changes every industry.  Sometimes it’s disruptive and sometimes it expands an industry by making the goods or services more accessible, easier to use, more fun and more reliable.  In the home security industry, the technological shift from phone line based monitoring to cellular monitoring is lowering the barrier to purchase, improving interactive services and delivering more reliable service–and it’s a lot more fun.

Phone line is an adequate form of alarm monitoring communication:

  • Remote Locations: if your cell phone doesn’t get any signal, your alarm panel may not either.  Homes or businesses that are far off the beaten path, high up in the mountains or way out in the country may be candidates for a phone line based security system
  • Already Installed: if you live in or move into a home that already had everything prewired and it’s working properly you will have basic functionality–adding a wireless back up until to make sure your system can’t be disabled is highly recommended

Problems with phone line monitoring:

  • Vulnerability:  A phone line system is disabled when the phone line is cut and your system becomes totally useless.
  • Cost:  Paying for a phone line each month and having to wire an entire home is expensive and time consuming.
  • Boring:  Frankly, it’s just boring.  You can’t incorporate home automation, you can’t download a cool app from iTunes and you can’t check your systems status remotely! 

Cellular is the best form of alarm monitoring communication:

  • Cost Savings: Getting rid of your phone line and not having to run a phone line to the panel can save you enough to pay for the difference in cellular monitoring.
  • Improved Pricing: Cellular service was once much more expensive than phone line communication.  Some companies still charge between $40 and $70 for basic cellular service, but there are also companies that offer basic cellular monitoring for less than $20 and interactive services for les than $30.  No longer is cost a barrier to reliable service.
  • Reliability: With a cellular system, a criminal can’t disable the system because there is nothing for the burglar to cut.
  • It is really easy to use: Some companies now offer systems that are configured on the back end and when it arrives in the mail, it is ready to install in only about 20 minutes!  This is a great video explaining how anyone can install a system on his or her own and save $100s.
  • It’s more fun:  Cellular communication opens up all kinds of doors for interactive services. Panels like the Simon XT allow the customer to control their lights, door locks, thermostats and allows the customer to check on their system from their phone or computer

The bottom line is that phone line systems aren’t as reliable, they can cost more money than cellular systems and the technology is far inferior to cellular systems.  If you’re thinking about a new security system, make it cellular.

Learn 5 Easy Ways to Make Your Home a Safer Place

After years of working in home and commercial security, there are a few simple steps you can take to quickly (and inexpensively) make your home a safer place.  Certain simple (and inexpensive) steps that you can take to make your home a safer and more secure place.  You can make your home safer and more secure from the moment you move in.

  1. Eliminate or trim bushes and foliage that are in front of windows and doors, which obscure the view of that window and door. Large bushes in front of accessible windows and doors provide great hiding places for intruders to work on opening that window or door.  Eliminating that hiding place can also take away places for stalkers or peeping toms to hide. Not only does this improve your view of what’s outside, but it eliminates hiding places for intruders.  This is a simple and free tip that can really make a difference.
  2. Install smoke detectors in your home (and if you already have them, test them to make sure they are working.  Almost 400,000 home fires occur every year.  The National Fire Protection Association states that you can become disoriented and consumed by a fire in as little as 2 minutes.  Every second counts.  Because you want to focus on getting out with your family and not having to call the fire department, I recommend a monitored smoke detector, such as the GE Wireless Crystal Smoke Detector that works with GE Simon XT systems to call the police automatically for you.  These always-on, always-monitored, 24/7/365 (and 366 during leap year!) systems watch your home and family for you all the time (even when your alarm system is disarmed).  This is the most important part of a well designed security system.
  3. Make sure that you change your locks within the first 24 hours of moving in.  This is critically important.  There are many people that the previous owner could have given a key to, such as a housekeeper, handyman, friend, ex-girlfriend, ex-boyfriend, etc.  You don’t know any of them.  If they see the movers bringing in that nice new flatscreen TV, you are a quick target.  Change the locks.  I suggest when you do it, to get the locks keyed alike and get a wireless code lock.  A lock like this allows you to set many codes for many people (instead of giving them keys).  This is great in case that dog walker, babysitter or maintenance person is someone you don’t want to have a key in the future.  With a code set like this, you won’t ever have to change the locks again, you just eliminate the code for that person.  You can even save money by having pre-keyed locks sent to you for self-install.  This can save you big money on service calls from locksmiths.
  4. Get a security system for your home.  The latest systems are all wireless and with a service like Plug & Protect from SafeMart, you can be up and running in 30 minutes or less while saving 30-70% off of ADT.  Another study from Northeastern University states that alarm systems really do make homes safer from intrusion and burglary.  In fact, it found that, “Most offenders, though, wanted to avoid alarms altogether and, upon encountering such devices abandoned all thought of attacking the dwelling.”
  5. A recent study from Rutgers University found, ““Neighborhoods in which burglar alarms were densely installed have fewer incidents of residential burglaries than the neighborhoods with fewer burglar alarms.” 

 

Brad Morehead is a Licensed Home Security Expert and Do-It-Yourselfer that is passionate about technology and innovative products to secure families.  Learn more at: SafeMart (www.SafeMart.com)  Follow Brad @BradMorehead to get more great tips.

 

SafeMart Tech Support: A Whole New World

Friends,

As you know, one of SafeMart’s foremost goals is customer delight; not customer service, or customer satisfaction, but actually delivering an experience that leaves a customer (or just a passerby) truly delighted.  It may sound cliche, but at SafeMart we really stand by the policy that if a customer spends time with us and is merely satisfied, then we failed.

“Interesting,” you may be thinking, “but what does all of this have to do with SafeMart Tech Support?”

Customer Delight and SafeMart Tech Support intersect with you.  We’ve taken the feedback from our customers, best practices for our industry and others, and created a special section of our website just for you: Introducing: www.safemart.com/support.

At SafeMart’s Support Section, you can get the answers you need as quickly as you want.  From the industry’s top Video Tutorials to our Community-Based User Forum, our thorough Quick Start Guides, and more, www.safemart.com/support represents the best of what sets us apart as America’s best choice for home security.

Have suggestions for how we can continue to improve this section?  Leave us your ideas in the comments section.

Hostility

  My brother just spent a few weeks vacationing in the Emerald Isle. He and a few of his friends traveled together, witnessing historic sites and gathering authentic experiences. One of the most vivid memories seems to have been the Irish weather, renowned especially in this season for its preponderance of rain. They had arrived well-equipped with camping gear, but abandoned the idea after only one night’s effort, learning quickly that the cost outweighed the gain. The rest of the trip found them mostly in hostels, and that brings us to the current topic…

 

    Hostels — low-budget supervised lodgings more common in Europe than North America — have always been an ominous idea to me. I had a friend who once got quite a scare at a hostel in Poland when several young men – the worse for drink – broke in during the night, shouting and acting boisterously. Thankfully nothing came of it, but that remained my only impression of the hostel idea, so it stuck with me. I asked my brother Joe about it when he got back and he was surprised to hear my dubious thoughts. He said there are all kinds of hostels, from wow-are-you-sure-this-isn’t-a-hotel to you-might-as-well-be-sleeping-on-the-street, and it totally depends on what you go with. He himself searches on www.hostelworld.com, sorting by reviews to choose a good hostel in the area, since the price doesn’t always reflect the quality.

 

    Still, I’m unsure whether I’d ever stay in a hostel, or that I’d recommend women traveling by themselves to do so. My brother met a German girl who was traveling on her own, just staying in hostels along the way, but I don’t know that I could ever see myself doing that; the dangers just seem too great. I have traveled alone on transatlantic flights and day-long trips on trains, but to spend the night in a hostel strikes me as a whole different story. The benefit is the savings on travel expense, so I’m interested in what you think. Do any of you ladies have experience with this? Stories, comments, tips? I’d love to hear them if you do so please share! And in the meantime, stay safe in your travels this summer, especially if you go abroad!

Friend’s Home Caught Fire Saturday Night at 2:30AM

Friend’s Home Caught Fire Saturday Night at 2:30AM

Last weekend I received several calls at 2:30 in the morning.  Multiple calls at 2:30AM are never a good thing.

A friend was calling to tell me that his family’s building was on fire (below is the actual picture of the fire) and they needed somewhere to stay for a couple of nights.  Luckily, everyone made it out okay.

To think about what could have happened is completely disheartening.

The fire was caused (apparently) by others in the building grilling out on what was otherwise a beautiful summer day.  It seems that a coal fell out of the grill and smoldered for 12 hours until it caught the dry wooden deck on fire and it burst into the flames you see below.

I’m so thankful that everyone is okay.  Because of this incident I feel the need to write this to you (my friends and family – both in person and online) so you can know the importance of monitored smoke detectors.  Typically, I think our outstanding solutions, cutting edge products and smiling service speaks for itself, so I don’t usually push our solutions to my friends and family (although so, so many of you have bought them and I thank you for it).

However, in this case, I want everyone to know the importance of having monitored smoke detectors in your home attached to your monitored security system.  My immediate and extended family have this service and I feel that it is one of the most important parts (if not the most important part) of our alarm system.   Making sure you have these monitored smoke detectors with a service like our LiveWatch Monitoring and that you test those smoke detectors and replace the batteries regularly can save lives.

When fire strikes your home, authorities say you may have as little as one to two minutes to escape.  My friends saw this as emergency personnel rushed in to break down their door and wake them up.  When you are exhausted from taking care of the kids, working a long week or dealing with stressful obligations, you might lose precious seconds during a fire.

So many times I hear from people about how they don’t need a security system because they have a dog or a gun or a baseball bat.  However, what happens when you aren’t at home?  Can your dog call the police?  Can your gun dial the fire department?  Can your baseball bat call the paramedics?

Today’s security systems are so much more than what has defined the industry for previous decades.  Today’s home security systems like the LiveWatch system from SafeMart offer:

  1. 24/7 Monitoring by Trained Personnel for Fire, Smoke, Flood or Freeze Alarms
  2. 24/7 Monitoring by Trained Personnel for Burglary or Intrusion Detection
  3. Home Automation
  4. And if none of those get you excited, you get a discount on your homeowner’s insurance (I know your baseball bat, gun or dog can’t get that for you :)

SafeMart was founded by a paramedic to revolutionize the security industry and help you protect yourself.  As friends and family of SafeMart, if you read this, pass it along to your friends and family so you don’t get the call at 2:30 in the morning that I received.

Please be safe this 4th of July when we celebrate the birth of our country with so much good food and great fun, but dangerous possibilities for fire.

Have a safe and happy 4th of July.

 

Fire Statistics:[i]

  • According to the National Fire Protection Association, 80% of fire deaths happen in the home. 
  • Do you cook (or grill)?
    • Cooking causes nearly 40% of residential fires.  If you multitask while cooking (watch TV, the kids or read) or cook with oil, the risk is greater.
  • Do you smoke?
    • Smoking accounts for nearly 20% of fire fatalities each year.
  • Do you use electricity and do you heat your home?
    • Fires caused by electrical malfunctions and heating account for more than 20% of residential fires each year.
  • Are you or is someone you know 45 or older?
    • Someone 45 or older is nearly 4 times more likely to die from fire than someone between 5 and 45.

 

- Brad


[i] http://www.usfa.dhs.gov/downloads/pdf/statistics/profile_fitus_15th.pdf

The Livin’ Is Easy

Sunday was an awesome day. Not only did we wind up having glorious weather after a prolonged anticipation of stormy skies and rain, but we also had a company party! Thank you to the Monitoring Department (especially the supervisor Brigitte) for organizing; it turned out superbly! Co-workers brought their families and we all gathered in a picnic area where the directors took charge of preparing the grill. After a scenic ride around the park on the mini train we were ready for lunch! Chris J (The Boss) :-) served up hot dog after hot dog and burger after burger, but the best was yet to come – the specialty du jour, “Kickin’ Chicken” – proclaimed as scrumptious beyond belief and relished to the last tidbit.

Before long, all were nourished and happy — a well-wrought happenstance, between the pasta, potato, and carrot salads, the veggie trays, chips and salsa, and delicious homemade cookies. And then, when the kids had played on the swings and slides, the men had thrown Frisbee and lasso golf, the babies had been cuddled and fed and passed around and admired, and everyone made generally content, we loaded up the leftovers so we could head over to the zoo.

It turned out to be a pleasant surprise! I’d never been to the Topeka Zoo and they had some intriguing creatures, including bats in the rain forest building, one of which darted in a circle in the dome as we watched. Flamingos, owls, caimans, turtles, snakes, elephants, apes, and a variety of others made for a very neat and instructive experience. Who knew that giraffes have the longest tails of all land mammals and only need a few minutes of sleep out of the entire day?!

So thanks to everyone who came and made it such a great time. For those who weren’t able to make it, plan to come in the Fall! We’re looking forward to it!

- Rose

You Have No "ID"ea

This past month it seems like I’ve been flashing an ID more than usual. Between eating out more often and visiting Costco in our neighboring state, it’s been a busy era for the plastic. I’m surprised more often than not to find myself casually waving my DL or debit card in the air as I distractedly make small talk with the cashier or my shopping buddy. Despite the large amount of security and red tape in the world (for better or worse), identity theft is a well-traveled avenue, and not one in need of advertisement.

    A couple years ago I was working in a bridal shop in our capital city of Topeka (somewhat known for its crime). One day, a thing happened. It was in no way unusual. A group of girls came in and dispersed throughout the store, checking out their options and gathering dresses to try on. After some time trying on all kinds and colors of these, they decided on a wedding gown, a few bridesmaids’ dresses, a tiara, a beautiful veil and some wedding jewelry. They were ready to buy. It’s hard to think twice in a situation like that, despite some red flags that may pop up in your mind. A fellow clerk closed the sale with them. They paid with a check, and my boss went to the back office to call their bank and double-check that all was well. She learned too late that the checks were stolen and the account had been put on hold until they could track down the responsible party. That very large sale – a happy fact on most days – had a very sad ending. The moral for me was that, although you don’t want to be jaded about people and what they will do for a little gain, you can’t be too naive about human nature. As someone once put it so wisely, “it is what it is”.

    In this particular instance, the checks had been stolen by a car window being broken and the lady’s purse stolen, but there are many more ingenious methods. I’ve heard of people taking a picture of a credit card or ID (even from a distance) on their cell phone. Nonchalantly waving my debit card as I waited in line may have been the most simple-headed to date but, between traveling somewhere (with a lot else on our minds) and letting our guard down in the comfort of familiar surroundings, to just being distracted (at the gas pump, for instance), it’s a healthy reminder of the value of a safe identity. When I remember, I like to keep my card in the palm of my hand if it’s not directly in use, and to be subtle with it when I do use it. What’s the point of inviting extra trouble into your life where it doesn’t have to exist?

 

    Have a great week!

 

Rose

A Slick Start

     Hail and tornadoes and all kinds of storms have plagued the Midwest these last few weeks, in a way we haven’t seen in a long time, if ever. The skies have been more threatening than friendly and the temperature has been moody. After a brief stretch in the upper-90’s, we were brought to a shivering 39 degrees. Soon enough, though, we know the sauna-like summer climate of Kansas (not my personal favorite) will be back, and with it, the vigor of outdoor activity.

    Warmer days will bring with them, hand-in-hand, the increased hazard of opportunistic home-breakers. The chill of winter and early spring wards off more than mosquitoes – it’s also a deterrent to burglars who, statistics have shown, are far more active in the summertime.

    Whatever your outdoor state of affairs, if you’re already deep into the summer season or still venturing from spring, it’s a good time of year to do a check-up on things around the house to find any weak spots and to fix all those little problems that get pushed to the back burner in the wintertime, especially those related to home safety or your own personal protection.

    Summer inspires us to be a bit more carefree, and relaxed, but how sad it would be if “the feelin’ is easy” ended in the regretted loss of a prized possession–or even worse, harm to someone you love. Now is the perfect time to remember the importance of home and personal security. Here’s to a summer enjoyed with peace of mind!

- Rose

To Security, And Beyond!

Raise your hand if this has happened to you:

We have a deep freeze unit in our basement that we keep meats and a variety of other frozen goodies. This is great as it allows us to make fewer trips to our grocer. Recently, my 6-year old has been helping out with loading and unloading the ice box. This has been going great, I will take one less trip up and down the stairs any day of the week.

Then it happened…

We returned from grocery shopping one Saturday night and I had my little helper run some things to the freezer as he had done (what seems like) a thousand times before. This time, things were a bit different. Instead of closing the freezer it remained agape.

Luckily I had made a chance trip to the basement to check my water heater and noticed that the freezer door was open and our frozen goods were embracing the room temperature. That’s when I decided not to rely on the distracted mind of a child to make sure the freezer was shut.

The very next day I purchased a micro contact from SafeMart (I will be honest, I get a heck of a discount working here :) ) and slapped it on the door of the freezer. Then, using my LiveWatch Complete Service, I set a Sensor Left Open notification so that if the freezer door is left open for more than 3 minutes the LiveWatch Service will send me an email and a text message. It will also send an email and a Push notification to my wife’s iPhone.

Spoiled food is a thing of the past with my LiveWatch Service.

Let me know your “beyond security” applications in the comments below. The best one will get a free month of service (my boss LOVES when I do that :) ).

 

-Joe

A Word On Fear

    Hello, friends – I hope you’re all doing great! Today I just wanted to mention a little tip in the practice of self-defense. It’s not a martial art maneuver but it’s still a phenomenal weapon in your favor!

    When any sort of offender aims to commit a crime that involves confronting his victim, I believe that his first and greatest weapon is fear. If he can intimidate us, he can “victimize” us. Once we’re convinced he’s more powerful, the advantage is his. This is bad news (because fear is a strong emotion) but also good news, because if it means that his chief ally is actually in our minds!

    Whenever something makes us afraid, that fear is debilitating – our muscles get weak, our knees quake, and we fall to the defensive. We don’t feel in control because that fear is dominating us. But because fear lives in the mind, we actually have the power to force our brains to ignore the emotion and look at the facts. Thinking, then, is the first weapon of defense. Thinking clearly in a compromised situation is the dawn of victory.

    A little fear can be good, because without we might really be in trouble by doing something rash and risky, but staying cool, calm, and collected is the first defense in our reach. Thinking on what powers we do have is a lot more effective than dwelling on all the possible dangers ahead of us. I hope you don’t ever find yourself in a life-threatening situation, but in case you do, I think thinking is the best place to start!

My Name Is Joe: The Greatest Guy You'll Know

At least I’d like to think so! :)

Hello Friends and welcome to my little corner of the blog here at SafeMart.com.  I can’t express how excited I am to be able to be a part of the blog team. I am a nerd at heart that loves technology (sometimes to a fault) and I hope to bring you valuable tips on using your home security system and new products or services coming out. 

To kick things off I want to tell you about the Silent Exit feature on your Simon XT.  This feature allows you to arm your system but silence all beeps for the exit delay (except for the 1st two and last two beeps). I can tell you this feature is a must with a spouse and kids that don’t like to be woken in the wee hours of the morning.

To utilize this feature, arm your Simon XT by pressing DOORS+WINDOWS then press the SILENT button…that is it. This can only be done from the main unit but we are working on a new touch screen and firmware version to allow you to do the Silent Exit through the touch screen. I will be sure to keep you in the know as details unfold.

I would love to hear your feedback or questions on systems or services that you have (or are getting)!

- Joe

A Woman's Perspective on Security

Hello, friends, and welcome to our blog! I am the ladies’ voice in the choir here, and I’ll keep you filled in on tips related to safety and security, at home or out and about, with all sorts of anecdotes and practical help along the way. I’m happy you’re here to accompany me, and I hope you feel free to share your own stories and advice with the rest of us. The more the merrier!

    Personal security has recently become a more conscious priority in our lives. It has always been a vital issue but now it seems even more so, and because of that it’s a wonderful area in which to invest time and effort. No one wants to be robbed or have their home broken into, and even more importantly, no one wishes to face a dangerous or life threatening situation. But because it does happen, and because we can’t be sure it won’t happen to us, nor can we predict when, it’s in our best interest to start learning right away how we can have the upper hand should the need arise.

    Personal safety, home security, self-defense – knowing in advance how to safeguard what is dear to us gives us great peace of mind. The great old adage could not be truer – “Forewarned is forearmed”. Being prepared is a huge advantage. Plus, the tips and tricks offered here can be practiced by almost everyone. They don’t require a black belt in Tae Kwon Do or intensive physical training. Most of self-defense and home security is a matter of playing it smarter, not harder.

    That’s the general purpose of my posts here and I hope you will find them useful and informative. If you have any questions, please leave me a comment and I’ll be happy to get back to you as soon as I can!

John: "HELLO WORLD"

 

“HELLO WORLD…”

(Displaying this message on the computer screen was the first command I learned how to program a personal computer to do. Since I’m new to this blog, it seems appropriate here.)

I’m pleased to be invited to join this conversation as a regular contributor. I’ll try to bring some items of interest, and help find the answers to questions from our readers/contributors. Since some readers may wonder if I really know what I’m talking about (skepticism is healthy!), I’ll offer some shameless self-promotion and personal disclosure.

I began working in the field of security and fire safety when I left college in 1968, selling one of the first reliable, UL listed home fire & security alarm systems. In 1973, I founded a security and fire alarm company for home, commercial, institutional, and industrial clients that is still in business today. I’ve done installation, service, sales, and management functions. Along the way, I have seen tremendous changes and advances in the technologies used to protect Americans in their homes and businesses. I carry, and keep current, advanced engineering technology certifications in both fire alarm technology and security systems design. Probably my most important “teacher” was the responsibility of running an operating alarm company and meeting a payroll every week for 37 years.

Along the way, I got married and raised three children, who have blessed me with one granddaughter (so far). In addition to my interests in technology, I enjoy the outdoors, skiing, camping, sports, sea kayaking, and I am a life-long Green Bay Packers fan.

Next time here, I’ll try to have a useful idea, as well as answering any reader posts.

- John

SafeMart Reviews, Part 2

Alright friends, at the risk of seeming helplessly self-promotional (but, let’s be honest, I did put my picture at the bottom of every post), I have decided to post a daily SafeMart Review.  Why?  For two reasons:

  1. The security industry is notoriously bad (see posts here and here, for example).  I don’t like hearing about how customers were being ripped off by the “big-name” guys.  So, I think it’s important to get accurate and honest reviews out on a regular basis about who the players are in this industry.
  2. Many of our new visitors stop here first.  They’re not sure who we are.  Giving them reviews from other customers is a great way to let them know that we make it our mission to truly delight our customers.

Let’s just get to it:

My experience with SafeMart thus far has been just about the best that I have ever had with a company. Beginning in November when I first learned of your company and talked with Rebecca E. on the phone until my latest conversation this week with Pat  in tech support I have become more and more impressed with SafeMart and the GE Simon XT. Now that it is now fully operational I couldn’t more pleased with all involved.

- WS, Maryland

 

Awesome!  Also look for a post later today on the power of interactive monitoring.  As always, leave your thoughts in the comments box.

SafeMart Reviews

New Home Security Reviews for SafeMart 1/2/2012:

We LOVE getting great home security reviews from great SafeMart customers! Here are a few of the many great SafeMart home security reviews that we’ve received lately!

“Everything was great. Service and instructions were great and an old geezer like myself, had absolutely NO trouble at all! It’s great!” – Johann N.

“It’s been great so far!” – Philip M.

“The process was real smooth, I liked it a lot.” – David E.

“I have been very happy with the customer service.” Sam M.

“The system is great. I like it a lot. I have had no issues at all. It’s been simply great.” Ed R.

“It was really really easy to sign up. It was even better than we expected it to be.” Marianne L.

“The entire thing was about as painless as it could have been. I am genuinely impressed. The customer service is outstanding. I am very pleased with every aspect of the company.” – John M.

Home Security Reviews for SafeMart 3/9/2011:

Hey friends, it’s been a while since I’ve posted, but we’ll get back to regular postings now.  If you didn’t get a chance to check out our awesome new home page, please do.  There’s more to come, so don’t you worry.

Now, what is the purpose of this post?  Am I simply going to list a ton of SafeMart reviews?  No, probably just one.  The main point is to say that SafeMart delights thousands of customers every year and we have the testimonials to prove it.  Here is a review I received just yesterday:

Doing business recently with you company was a pleasure not only because of the excellent products and directions, but more importantly for truly outstanding customer support.  This is your company’s greatest asset and an element that puts you on a higher plane than your competition.  In fact, I would say that you could serve as a model to many companies that I have had to deal within other industries that have not come near to your service in this regard.

Please know that your employees involved in the following order and case have earned an EXCELLENT from this customer in courtesy, product knowledge and prompt responses.

-P.M., New Jersey

Awesome!  This guy is really delighted.  But he’s not the only one.  To read from other truly delighted customers, visit our SafeMart Reviews page.

 

Protecting Yourself From Fire

Hey crew!  It’s been a while since I’ve posted here, but we’re back in the regular posting business now, and you can expect some great stuff coming down the pipe…starting today.  Let’s jump in.

This morning, I watched a presentation on home fires.  It wasn’t on selling home security systems, or fire systems, or anything like that.  It wasn’t even on fire prevention, which we’ve touched on in the past.  It was on one specific focus: What does it feel like to be in a fire?  What happens to you when you are in a fire?

The answers to those questions are shocking, and as the presenter pointed out, we definitely know more than most on fire safety and protection.  Which means, to you, the average (well, let’s be honest, you’re above-average, right?) person, the answers will knock you off your feet.

The presentation started with four main things you don’t know about fire, but absolutely must know if you want to survive a home fire.

 

  1. Fire causes a room to be black…completely black.  In movies, you see people running through engulfed rooms, jumping over tables and chairs.  Reality is much, much scarier.  You will see nothing within a matter of minutes.  The room will be black, and you won’t be able to see clearly even a foot in front of your face.
  2. The smoke and gases will kill you, not the flames.
  3. The heat is completely unbearable.  It will knock you out, and kill you if you stand up.  And this level of heat can be achieved in a room with even a relatively small fire…and it only takes a few minutes.
  4. The smell of smoke will not wake you up.  In fact, the gases present in the smoke will cause you to go into a deeper sleep.

Ok, so, let’s be honest: You didn’t know this.  You didn’t imagine that by the time you wake up (if it’s at night) during a fire, you will be essentially blind, completely disoriented from the smoke and gas, suffering under intense and sometimes deadly heat.  What you also didn’t know, partially because I didn’t fully tell you, is that you will only have a a matter of minutes to get out, about four or five, and that it will probably take a minute or so after the fire starts before the smoke detector sounds.

What does all of this mean?  In a fire, you will have almost no time to get out.  By the time you wake up, you will need to immediately grab your family and get out.  It’s not an exaggeration to say that every second counts in a house fire.

So, more to come on this, but starting thinking about how you can protect your family effectively from fire.  Do you have adequate coverage on smoke detectors?  Have you changed the batteries in your smoke detectors? Do you know exactly what you would do in the event of a house fire?  Does your family?  These may seem silly and dramatic questions, but at the end of the day, it could be the difference between life and death.

 

Your Home Security Expectations

In high school, I took a delivery job working for a national pizza company to make some extra cash.  They had done a great job of matching up delivery with customer desire and expectation.  All across America, people knew (and still know) that if you order from Company X, your pizza will arrive within a set amount of time; it will be hot, and will look largely like every other pizza you’ve purchased from them, or seen on their ads.  The expectations and desires of their customers line up with what the company did, in reality.

But, let’s be honest; consumers’ desires and expectations don’t always match up with a company’s delivery.  It’s amazing what a bad experience will do.  And by bad experience, I don’t mean that the company spit in your face and told you to get lost while taking your money; I mean a situation in which you expected something and what you received from a company didn’t match that expectation.  I’ll give you a practical example from my own life (exciting, I know).  For me, every workday starts with a cup of coffee from a great coffee shop in town; the prices are great, the atmosphere is nice, and the staff is very helpful.  And I know that they always open fairly early (but I don’t know the exact time).  They’ve always been open early, and they are my first stop after I groggily drop my laptop at my desk.  From there, I walk, cup in hand, down to the coffee shop and get a hot, black, cup of coffee.  It’s great.  However, this past week, my expectations as a customer didn’t match their delivery as a company.

We’ve had some snow in the Midwest lately and everything has slowed down a bit.  For those of you in the Northeast, not everyone really does know how to plow a road properly.  So, combined with the snow was the fact that I had to do a series of trainings last week at…well, it was early enough.  My only consolation as I dragged myself through getting ready that first morning of training was the thought of a cup of coffee from this shop.  So, I pulled up to the office, dropped off my bag and walked over to find my favorite shop was …closed.  Light out. No one home.  It wasn’t a fun experience.  Next day…same issue.  And the next day.  It stunk.  Though a relatively minor experience, I was disappointed.  The company dropped a notch in my expectation.  Why?  Because I think it’s legitimate for most people to believe that a coffee shop will open very early in the morning.  When they don’t, you begin to think: Is there somewhere else I should get my coffee? Is that a crazy person’s thought?  Maybe, but it doesn’t matter; I had certain expectations that weren’t met and I was frustrated; disappointed or not.

So, why mention this at all?  I talk to a lot of people in the security industry.  I see customer reviews, comments, emails; you name it, I’ve seen it.  And one of the underlying issues is that customer expectations rarely line up with a company’s delivery in this industry.  There are a few notable exceptions, and I think we’ve done a really good job of making sure we fall into that “exceptional” category.  But not everyone does.

Some companies run ads that make you think the very instant your alarm goes off, you will receive a call from them.  Reality?  Most systems have a dialer delay to avoid false alarms.  Other companies give you the impression of saving big, because you have little to no up-front cost.  When you actually look more closely, you’ve paid for your equipment over and over and over again.  It’s not a good experience.  And yet, because “everyone” does it this way, you, the customer have come to expect it.  And I’m telling you now, you should stop.

If your alarm company is charging you upwards of $40 per month, you’re overpaying; time to adjust your situation to a company that will meet your legitimate expectations of saving money.  If your company has hidden clauses in your contract that aren’t fair, it’s time to adjust to a new company.  That is, unless you like either lowering your expectations or having your legitimate expectations shattered.  If you are that type of person, give me a call and I’ll tell you what companies you should go with.

If not, then find a company that will meet your expectations, and hopefully exceed them.  Your security is far too important to leave to the hands of companies that really don’t care what you want.

Selling Security Without Using Fear

Selling security is tricky, or at least it can be.  On the one hand, you’re selling it as a protection (which it is) against potential future events which, if they happened, would be very bad.  In that light, using a bit of fear to gently prod a homeowner into considering the need for security can be a legitimate path. On the other hand, when we discuss safety and security, it should be as something positive, so dwelling for too long on the potentially bad ramifications really isn’t helpful.  Every security company needs to strike a balance between these.  And, as with everything, some companies do it better than others.

This balance has been on my mind recently, largely due to an article I saw: Why Broadview Security Keeps Making Ads That Scare the Hell Out of Us.  The basic premise of the article is that fear sells, and Broadview (the article claims) is exploiting that fear.  We’ve all seen the commercials.  An attractive young woman is home alone, and some stranger (or not a stranger) appears at a window or door and does something drastic: Kicking in a front door or smashing a window.  The alarm system immediately sounds and the would-be attacker flees the scene.  By the time the young woman is in her bedroom, the phone is ringing and Broadview is on the other end.

It’s a nice scene.  It’s also unrealistic.  Most security systems have a delay so that you can arm or disarm your system when you walk in your front door.  The alarm simply won’t go off that quickly if we’re talking about the front door.  Similarly, security industry standards dictate a certain dialer delay so that you can disarm your system in the event of a false alarm, even before it calls the central station; which means the phone won’t be ringing within seconds.  Finally, most burglars aren’t trying to smash your doors or windows in, especially when they know you’re home.  Most intruders are looking for crimes of opportunity.

Now, it’s easy to pick on Broadview (formerly Brinks) for this.  Heck, even Saturday Night Live created skits that mocked Broadview’s selling point.  But the question of using fear to sell security is something that every company must deal with.  When companies try to sell you coats, they don’t do so by showing you someone inches from frostbite.  Fear isn’t used in those cases, because the positive side of owning a coat is far greater than emphasizing what potentially bad ramifications could come from not owning one.  Why can’t security be the same way?

What are the positive sides to having a monitored security system?  Some of this may just seem like semantics, but I think it’s more than that.  A security system means peace of mind; it means relaxing in your home knowing that your family is safe.  And while that may seem to be simply the flip-side of fear, it’s a question of how companies play with your emotions.  Buying a security system so that you can have a happy, peaceful home life is a much better way to make a decision than because you are simply afraid of a potential burglar.  

What else?  Today’s home security systems are far more than just burglar alarms.  Many packages allow you to control lights, thermostats, locks, and more.  Home automation is huge, and has absolutely nothing to do with fear; though it has everything to do with control.

And that brings us to our ultimate point: Home security is about control.  It’s about controlling your home, your possessions, even your peace of mind.  And between you and me, that’s a much better reason to purchase home security than fear.

Hunting Safety

Welcome back, folks.  Hope everyone had a fun and safe Thanksgiving.  The weather was unseasonably cold here that day, and the wind was relentless.  But, with family and friends, we grilled turkey, drank some wine and had a sincerely good time.  Hope you did as well.

Today, I’d like to talk about hunting safety.  I don’t know about you, but around here (northeastern Kansas), hunting is a big deal.  And while ducks, geese, turkeys and more have been in season for a bit, tomorrow starts deer season.  And when you think about hunting, most people think about deer; which means it’s a good time to have this discussion.

Hunting safety is something often talked about, but seemingly too little thought about.  The reality you have to face when hunting is this: you are carrying an incredibly powerful weapon that has the ability to injure or kill you in an instant.  And you don’t have to be trying to do something stupid; you just have to be not trying to be smart.  (And yes, that is a poorly constructed sentence).  So, for all you hunters out there, here are some tips to help ensure that you have a safe hunting season.

  1. Know Your Weapon: This may seem stupid, but really it’s not.  I’ve heard stories of hunters going out after borrowing someone else’s gun.  They weren’t sure where the safety was, exactly how to load it, what kind of shot it took, etc.  It’s simply not safe.  You need to know how to operate this deadly weapon safely, and the only way to do this is to know how the gun works.  If you don’t know, don’t use the gun.
  2. Always Keep Your Safety On Until You’re Ready to Shoot: Again, this seems like a no-brainer, but I went out with a friend a few months ago, and sure enough, he spent the entire day with his safety off.  He didn’t mean anything by it, but had his finger slipped, it could’ve turned out very poorly.
  3. Treat Every Gun As If It’s Loaded: This one may be slightly counter-intuitive.  After all, you know there’s nothing in your gun, why treat it like anything other than a hunk of metal; without bullets, it can’t do anything.  And that’s true.  Strictly speaking, if you know there are no bullets in the gun, you won’t be able to hurt anyone.  Despite that, there are two reasons why you should always treat a gun as if it’s loaded.  First, it’s possible that there is a bullet or shell in the chamber that you’re unaware of; as would happen if you miscounted how much ammunition you put in.  2. It’s about training yourself.  If you are always careful with guns, there is no chance that you’ll be careless (in theory, at least).  Put another way, if you regularly treat unloaded guns as if they’re no big deal, you will be training yourself to accidentally treat a loaded gun as if it’s no big deal.
  4. Always Know Your Target and What’s Behind It: Again, this probably seems like common-sense, but it’s less common than it should be.  When a hunter is out in the woods, he’s excited, he’s gearing up for the shot.  And that’s great, but it also means that, without practice and forethought, he can be a little trigger-happy.  The second part of this, Knowing What’s Behind Your Target, is equally important.  Simply knowing your target isn’t enough; you have to know what’s behind your target if you miss, and don’t take stupid shots.
  5. Know and Follow Your State Laws: Most states have regulations about what firearms can be used, what amount of blaze orange you must wear, etc.  These are designed to keep you safe.  Know them and follow them.
  6. Never Mix Alcohol and Hunting: Beer and hunting are both fine things, but like oil and water, they don’t mix well.  Remember, you are carrying something incredibly powerful in your hands, and you need all your wits about you to use it safely.  Wait until the hunt is over to enjoy a cold one.
  7. Use Common Sense: This is not intended to be a comprehensive list.  There are many great websites out there for hunters’ safety and you should take all necessary precautions when hunting.  So, I’m going to conclude with this one point: use common sense.  If something seems like a stupid idea, don’t do it.  If you’re nervous about a particular hunting situation, don’t do it.  Be careful, be safe, and have fun.

That’s all for today.  Let me know any stories, suggestions, or other hunting tips in the comments box.

How to Safely Fry a Turkey

Friends,

It’s that time of year; the leaves are mostly all down (at least in those sane parts of the country that have seasons), there is a crisp chill in the air, and everyone is getting ready for Turkey Day.  It’s always a fun yearly ritual.  Family and friends gather to cook and eat a meal together, laugh and catch up on old times.  And in today’s world, that often involves deep frying a turkey.

If you haven’t had a deep fried turkey, or if you are a health nut with objections to cooking 10+ pounds of turkey in a vat of hot oil, you can keep your comments to yourselves.  We can be healthy most of the other 364 days of the year; on this day, it’s time to consume some deep fried meat.

About the time I went to college my dad got a turkey fryer.  And every Thanksgiving we would cook two turkeys, one deep fried, and the other on the grill (which is a lot easier and tastier than you would ever imagine).  It was always exciting to slowly lower the turkey into the oil and know that it was going to come out moist and delicious. Also, it gave my dad, brother, and I a chance to sit outside, drink beer, and chat.

The nice thing is, my father was always very careful about frying a turkey.  Because let’s be honest, heating gallons of oil over an open flame can be very dangerous. Still, not everyone is so cautious, and every year a number of Thanksgiving-celebrating Americans start a fire while pursuing the perfectly fried turkey.

At some level, that’s incredibly surprising to me.  This isn’t the first year anyone has decided to do this; the fad isn’t just now catching on.  People have been deep frying on Thanksgiving for years now.  And every year,  fire departments all over the country issue a series of warnings and public service announcements prior to that day.  Still, some people just don’t get it.  So, to contribute to a happy and safe Thanksgiving, here are some safety tips about turkey frying to help everything go smoothly this Thursday.  Sources are at the end of the article.

  1. Where to Deep Fry:  Do not, under any circumstances, deep fry a turkey inside your home.  Now, I hope this is obvious, but not everyone thinks so clearly, and after a few beers, some people become pretty hazy. Also, don’t cook inside a garage (whether the door is open or not), or inside of a shed.  Basically, you need to be outside when cooking this, not in any structure at all.
  2. Choosing the Right Space: Make sure that the ground on which you set the fryer is level.  You don’t want that thing knocking over halfway through cooking and creating a giant fire in your backyard.  Along the same lines, keep any crazy dogs or small children away from the fire, most importantly for their safety, but also to prevent fires.
  3.  Prepping the Turkey: Don’t put a frozen or wet turkey into the fryer.  Water and hot oil…well, let’s just say they don’t mix.
  4. Have the Right Temperature: It’s important not to overheat the oil as this can also lead to, you guessed it, a fire.
  5. The Turkey Pot: Make sure it’s big enough to hold the turkey, and that it doesn’t have any dings, dents, or holes in it.

This list is not exhaustive; these are just a few basic facts.  Read the instructions on your fryer for more information.

Basically, everyone needs to be safe and have a happy Thanksgiving.  Use common sense and follow best practices when cooking your turkey, whether it’s in the oven or a deep fryer.  And finally, just for fun, the below video is an example of what can happen if you don’t fry a turkey correctly.

Sources:

  • http://www.news4jax.com/news/25888104/detail.html
  • http://bostonherald.com/blogs/lifestyle/fork_lift/?p=2580

 

Topeka Home Security

This is more of a local post.  As I’ve mentioned before, we’re located in Northeast Kansas, in a small town called Saint Marys, about 20 miles east of Topeka.  Topeka is like any city; it has plenty of amenities, lots of different neighborhoods, and its own share of problems.  One of those, historically, has been an issue with crime, and that’s why I want to talk about today.

You see, Monday night, three homes were burglarized in the Grand Oak neighborhood of Topeka.  This isn’t a “bad neighborhood.”  But, on Monday a burglar (presumably the same one) broke into three area households, while the families were sleeping, according to KTKA.

The first thing you’ll notice about the article is the fear all of these families are currently living in.  Put yourself in their position.  It’s one thing when your home is robbed and you’re away on vacation.  Even then, the victims often relate a sense of violation and a loss of peace of mind.  Now try to imagine the horror of waking up, seeing that you were burglarized, and realizing that a stranger was in your house while you were sleeping.  Think of the thoughts that must race through your mind: “They were here, touching my stuff.  Thank goodness they only robbed us.  We didn’t wake up.  We didn’t hear them.  They could’ve done anything.”  Imagining that will only give you some glimpse of the terror felt by each of these families.

Let’s ask the next question, now.  Could this have been prevented, and how?  The goal in discussing this is not to criticize any of the unfortunate victims of this crime.  The goal is to see what can be done to make sure that you, the reader, will avoid becoming a victim, yourself.

In order to do this, the first thing to determine is exactly how the burglar entered these houses.  Thankfully, the article already lays that out.  The thief broke into multiple cars and found three which contained garage door openers.  The burglar exited the vehicle, pressed the button and entered the homes through the now open external garage door.

CUT.  This is the first point that should jump out at you.  Leaving your garage door opener in your car is a bad idea; unless your car is parked in the garage, that is.  It’s bad for the same reason that leaving a keychain remote for your alarm system in your car is a bad idea.  It gives people access to your home who you may not wish to have that access.  As the article says, take the opener inside with you when you get into your house.

Continuing on, the thief then entered the home by way of the internal door going between the home and the garage.  CUT.  This should be raising big red flags.  First of all, I’m assuming these doors weren’t locked.  Or if they were, that they weren’t deadbolted.  Why?  I think the problem stems from the fact that too many homeowners consider that door to be an internal door, as opposed to an external, perimeter door.  And while, you may, and perhaps should, consider your garage as part of your home, you have to treat the door between your home and garage as if it were going completely outside.

Then, they entered the victims’ homes with impunity, acting like they owned the place. CUT.  Why didn’t the siren go off on their alarm system?  Why didn’t their alarm system contact the central monitoring station?  I’m guessing (guessing is the operative word) that none of these homes was equipped with a security system. We’ve talked about this again and again.  It simply makes no sense to own a home, with expensive valuables, the same home in which your family lives, and not protect it with an alarm system.

So, how should you proceed.  Well, first off, do all three things mentioned above.  Second of all, walk around your house and think like a burglar.  If you had to get in, how would you do it?  What would you use or do in order to achieve the goal of entering your own home.  Once you’ve determined those problem areas, secure them.  Finally, be cautious.  If you hear something strange outside, check it out.  If you hear creaking or cracking in your home, and it doesn’t sound normal, check it out.  It’s really that simple.

Until next time…

Identity Confusion in the Home Security World

Your New Security Provider?Odd title, today, no?  It’s the second revision of the title; the first was about three or four times as long.  I finally decided that this would be just obscure enough to give me the leeway I need to make my point, while still being mysterious enough to be enticing (so I hope).

The article I’m going to comment on is from Wednesday’s Globe and Mail, a respected Canadian newspaper.  It describes a phenomenon that has been taking place on the fringes of the home security world for the past few months (and really, much longer than that).  So, here is my intention: To comment on the article and then to rant a little about our industry.  Now, what are we talking about exactly?

The article, titled “Rogers set to break into home security field,” describes how Rogers Communications Inc., one of Canada’s largest communications companies (with specialty in cable television) is breaking into the home security market.

According to the article, “…the wireless and cable giant is set to break into the home security services market in the coming months…”  Why?  Well, according to the article, the goal is to bundle services together because it’s a convenience.  You don’t have to worry about paying a phone bill here, and paying an Internet bill here, or a tv bill there.  Now, security is being added to the mix.

Ok, fair enough.  But let’s honestly ask why this is happening (and the article makes this point pretty fairly), “Because bundled customers are less likely to switch providers for lower prices at a competitor, this is another example of communications providers trying to be all things to every household.”  Exactly!  The goal here doesn’t seem to be providing great security (at least not primarily), but to tie another thread around your relationship with Rogers, making it far less likely you’ll switch somewhere else.

And why is that?  Why are you less likely to switch?  Is it because companies like Rogers are providing the best possible service across the board?  Or is it more likely that you’re too tied in, and it would be a giant hassle to switch individual services to someone else?  Now maybe that works with cable or Internet service, but it’s a pretty bad model when you’re discussing home security.

The considerations here are much more important.  We’re not discussing whether or not you’ll get all 6 (or however many) MTV channels and all 10 (or however many) ESPNs.  We’re discussing whether or not your family and your personal possessions will be safe and secure.  Sorry if I’m dubious about a cable company’s ability to do so.

Which brings me to another point; the ignorance or arrogance of Roger’s CEO.  Says Mr. Nadir Mohamed, “Rogers is redefining the notion of home security and taking it several steps further.”  Oh really?  How so? “Many Canadians already have alarm systems in their homes, protecting their valuables and their loved ones. Yet these systems currently operate on traditional phone lines and only connect with a network when an issue arises.”  Really?  Has Mr. Mohamed examined the industry he’s so boldly marching into with all the intentions of revolutionizing it?

The reality is this.  Contrary to Rogers’ CEO, every security company I know offers cellular monitoring, and broadband, and yes, for those customers who still want it, traditional phone line monitoring.  To pretend that his company is bursting into town with something totally new that will revolutionize the industry is naive to say the least.

The security industry has always been somewhat varied and fragmented.  SafeMart has always focused more on the DIY model of home security, while trying to make it easier for the average homeowner to install and program their own system.  We believe in that model.  We always have. There are other companies, like Home Security Store or FrontPoint Security who fit in that model as well. For the big guys, such as ADT or Broadview, they have a “full-service” model where they do pretty much everything for you.  Inside the industry, we’ve always had and always will have disagreements on which model is best, and which offers the best value for the customer.  But at the end of the day, we’re all offering effective home security, and we all care about the industry as our primary focus.

But these communications companies masquerading as home security companies, whether it be Rogers or Comcast, are not primarily focused on home security.  If you want home security, and you should, then go with someone in the industry who is trusted and knows what they’re doing.  Let your cable company make sure you have Dancing with the Stars; but be wary of “bundling” everything else in there with it.*

*NOTE: I’m not saying that a communications company won’t be able to effectively offer real home security. I’m not saying they aren’t already close.  What I am saying is that you should be wary of trusting your cable company to effectively provide home security, until they’ve proven themselves.  I’m also saying that it’s a bad start for a company to pretend they’re revolutionizing an industry by offering what is already very prevalent in the home security industry.

Facebook Fails at Security

Facebook’s Security Folks,

Hope all is well.  I know it’s been a week since I’ve posted, but we had a couple of pressing issues that prevented me from blogging more this past week.  Rest assured, the blog is back as a main focus and won’t be so sporadic in the future.

There have been few stories over the past week about which I wanted to comment, but none really jumped out as blog-worthy.  Today, however, I found an interesting and timely story, especially as it relates to an article on parenting teens we did a couple of weeks ago.

Huffington Post had an article this morning, titled, “Facebook Gets an ‘F’ From Online Services Security Report Card.”  And while that title is a mouthful, the article contains some genuinely interesting information.  Basically, Digital Society, an online-focused think tank, created a report card of many popular websites, in order to grade them on how securely they kept users data, and how vulnerable they were to attack.  Unsurprisingly (to me at least), Facebook failed. You can read the report card at Huffington Post, or over at Digital Society, itself.  Basically, your personal information is less than ideally secure on many sites, depressingly so on Facebook and Twiter.

Now, am I suggesting that you stop using those sites?  No.  I am, however, suggesting that you pay better attention to the real security of sites that you use every single day.  Be circumspect in how you use social media sharing sites, and finally make sure you educate yourself on what precautions you can take to prevent becoming a victim.

That’s all for now.  I just wanted to make sure that you all had this information at your fingertips.  So, is this surprising to you?  Have you experienced any security issues in using any of the sites mentioned in the article?  Let us know in the combox.

Innovative Burglary Deterrence from the UK

Our friends across the pond are at it again.  In addition to being responsible for inventing the rubber band and the fire extinguisher (among many others), the British can now add a new invention to their list: A Burglar Identifying Spray.  AOL ran an article on this yesterday, and let me tell you, this is really, really cool.  What’s that?  You think I sound like a dork saying “really, really cool?”  Well, I don’t care; keep reading and I think you’ll agree with me.

Before we get into what this does, it’s best to run over, as we did yesterday, what comprises a security system:

  1. Deterrence to prevent a burglary from ever occurring
  2. Response to notify police and/or other assistance during a burglary
  3. Reporting to help capture and convict those guilty

Now, the coolest thing about this system is that it does all three…at the same time!  Ok, so what is it?  The SelectaDNA Spray is a mist that you install in a commercial location (or a home, I suppose), and in the event of a robbery, you press a panic button.  This does two things: (1) It signals the police that a crime is taking place, and (2) it sprays a light mist over everyone present.  This mist leaves a stain on the person which can only be seen under UV light.

Get that?  It’ll freak out burglars in advance.  Already local police are reporting lower than usual burglary rates.  Also, it has a response built in, at least in these systems, since it notifies police immediately.  Finally, it has reporting because it literally puts an invisible tag on everyone present.

Now you see why this is so cool?  It does everything, and it’s very James Bond-ish.  Here’s hoping SelectaDNA Spray comes to this side of the pond soon.

One last word of caution: Don’t think this will in any way replace a traditional security system; but as a commercial add-on, it is pretty awesome.

What Role Should Video Play in Security?

I think it’s time for a slightly lighter post after the most recent potentially-controversial post on teen safety.  So, I was scouring the internet for any home security and/or home safety related articles or headlines.  While doing so, I found this headline from Florida’s Sun Sentinel, “Videos Dismay Victim of Pembroke Pines Burglary.” That’s an interesting title, I thought?  I wonder what exactly in the videos, besides the robber itself, is causing this burglary victim his dismay?

Well, it turns out it is primarily the burglary itself; which isn’t odd, but does seem odd in comparison with the juxtaposition of his having security cameras.  That is, the title makes it seem as if it’s the videos themselves that cause the dismay.  So I read the article, and the thing is this: his house was robbed while he was on vacation with his family; he watched the robbery later on his iPhone, which is understandably disconcerting.  Also, police have no one in custody yet (and don’t appear to have any suspects) which would also be a cause for concern.  But ultimately, the whole thing comes down to the victim’s frustration that  the security cameras he set up did not act as a deterrent.

The key to this entire story is why they didn’t act as a deterrent, so I want to get to that.  But before we do, let’s discuss what I presume was the victim’s thought-process concerning security before this event took place.

1. Security should be a deterrent: It’s clear that the victim thinks this considering all of his frustration is with the failure of his cameras to act as a deterrent in the manner he expected.  This was the right inclination; because according to statistics from the Washington Post, homes with security systems are three times less likely to be broken into than homes without.

2. Security systems should, ideally, have some sort of reporting feature in the event of a successful burglary. So, what did our subject do?  He used real security cameras (not fake ones), which did capture the data they were supposed to capture.  While police haven’t made any arrests so far, if and/or when they do, it will be in large part because of the captured security footage.

3. The best security should make use of the most up to date technologies.  There have been tons of advances in the technology powering home security.  It only makes sense to utilize these as much as possible.  After all, crooks are getting smarter (well, some of them); you need to be smarter as well.

Ok, so I just went through and told you that the victim did almost everything right.  So why in the world did he get burglarized?  Well, first off, there are no 100% systems.  And this is an important fact to remember.  You can do whatever you want to secure your home, but it’s always possible that a burglar can figure out how to bypass it, or to get in and out quickly enough to avoid getting caught.  The goal of a security system is to seriously minimize the risk of that happening.

But second off, he didn’t do everything right.  In fact, he missed out on some of the more fundamental requirements of building a home security system.

There are essentially three parts to any home security system: deterrence, response, and reporting.  You may have heard or seen them listed with different names, but this is essentially what they are.  Let’s discuss each in turn.

Deterrence: The goal here is obvious; you’re attempting to cause the burglar to think that robbing your place is not worth it.  It’s the first line of defense in a home security system.  Security signs and stickers are good, but not enough.  What’s needed is a well-lit house with real security equipment installed.  Burglars aren’t stupid.  They’ll look for alarm contacts in windows or motion detectors in houses before ever entering. And remember, they don’t want to get caught, which is why deterrence is the first step in the process.

Response:  This is really the heart of the whole thing.  To simply have deterrence is pointless because it may fail; to simply have reporting is pointless for a different reason we’ll show in a moment.  But more to the point, what qualifies as Response?  There are two types of response; one internal and one external.  The first, internal, is a siren.  This is a pretty good backup in the event that a burglar does decide to enter your home.  First of all, he’s going to be afraid that if you’re home, you’re now awake, or if you’re away that your neighbors are now aware something has gone wrong.  The second is external, and ideally involves central station monitoring.  In this case, when your alarm is tripped, a central station is notified which, after following the initial industry protocol, will dispatch police and/or emergency personnel.

Reporting: The name should make obvious what this is.  This is the evidence, in a video or audio format, that you can give to the police to help them catch the bad guy.  It is only indirectly part of the security system; and while it may offer some deterrence, it’s going to be minimal, since most surveillance systems don’t typically involve any type of response.

Now, looking over that, it should be obvious why the victim’s setup didn’t work.  He used video cameras, intended to be primarily for reporting, to cover deterrence; he left response entirely off the list.  So, while I applaud him for his efforts, they would’ve been better spent in using only one or two cameras, and spending the rest of the money on a system itself.

All of which is to say that when it comes time to purchase a home security system, your best bet is to go with a reputable company with knowledgeable staff who will help ensure that you choose the right system for your needs.

Well, that’s all I have for today.  As always, leave your thoughts in the comments box below.

*Important: I am not, by this article, trying to pick on the poor victim in this case.  Obviously, he did not deserve to be robbed and have his security and peace of mind taken from him.  I sincerely hope that whoever did this to him and his family will be caught, arrested and receive a heavy punishment from the courts.  That said, it is helpful to use real life situations when explaining some of these things.  It was in that spirit alone that I used this story.

It’s Probably Our Fault: A Parent’s Guide to Teen Safety

**DISCLAIMER: THIS POST DEALS WITH SOME MATURE ISSUES AND MAY NOT BE SUITABLE FOR YOUNGER READERS.  PARENTAL DISCRETION IS ADVISED**

This post isn’t going to be overly light-hearted. It’s also not going to be a list of tips or recommendations.  Those are helpful (I hope) and they’re fun (or at least, they can be).  This is going to be more of a rant.  This isn’t going to deal with symptoms of teenage problems; rather it’s going to deal with the heart of the issue itself.

When you’re trying to eliminate a cancer, you don’t simply cut out the external manifestation; you try to wipe it out at its root.  And that’s what I want to attempt today.

OK, a lot of bizarre words from me.  What do they mean?  What teenage safety are we talking about?  In this case, I’m talking about safety from themselves and their peer group.  The reality that every parent of teenagers must face is this: Teenagers are experimenting with dangerous and illegal drugs at an incredible rate; they are engaging in dangerous sexual activity in unheard of numbers; they are compromising their own safety and security by imprudent participation in social media; they are potentially ruining their opportunities for future employment and happiness.  And for what?

Before we start, I think it may be helpful to tell you why I’m even discussing this.  What caused this rant?  Recently, I saw an older article from a parenting blog titled, “Teen ‘Sexting’ Isn’t All That Dangerous.”  Now, the author doesn’t approve of the practice, but she does say it’s primarily stupid, not dangerous.  That was enough to set me off.  How could anyone, let alone someone writing for a parenting blog believe that?  So, that prompted me to begin this piece.  Sadly, during my research I found another article that seemed to make it so much more poignant.  That article dealt with the story of a young girl who had “sexted” an image of herself which found its way around school circles.  The tragic story goes through the bullying of a teenage child, and ends with her suicide.  I knew then that I wanted to write this post.

So, let’s see if we can tackle this subject.  To do so, I think we need to establish three things:

  1. That there is a problem with the way many teenagers live their lives, and that it constitutes a real danger to them
  2. Why, and how this problem is occurring
  3. What parents can do to help minimize or fix this problem

 1. There is a problem with the way many teenagers live their lives, and that it constitutes a real danger to them

Let’s begin with more “traditional” dangers facing teenagers.  These would include drinking, drugs, and sex.  According to the National Institute on Alcohol Abuse and Alcoholism, over 20% of high schoolers have engaged in underage drinking, with a large number (29% in 12th grade alone) engaging in binge drinking.  Binge drinking may be loosely defined as drinking large amounts of alcohol in a short period of time with the purpose of becoming intoxicated.  Why is this dangerous?  The answer should be obvious.  Drinking heavily can lead to long term damage in the liver, and brain, even causing memory loss.  In some extreme cases, binge drinking leads to death.  There is also the obvious factor that while drunk, your reason is hindered, or even entirely removed, which can lead to drunk driving and other risky behavior.

Moving on from booze, let’s look at drug use.  According to the National Institute on Drug Abuse, a study of 12th graders revealed the following usage statistics for that grade:

  • LSD: 1.9%
  • Cocaine: 3.4%
  • Non-LSD Hallucinogens: 4.2%
  • Non-Medical Use of Vicodin: 10%
  • Marijuana: 32.8%

These aren’t pretty statistics.  Now, I know that some parents would freak out about LSD and Cocaine, but not bat an eye at Marijuana use.  The reality is this: Marijuana can be a gateway drug.  Additionally, studies have shown deleterious effects upon memory, resulting from marijuana use.  They’re not safe.  It’s as simple as that.

Now we come to the more unpleasant statistics: sexual activity.  By the age of 19, 70% of never-married teens have had sex.  Apart from any moral considerations, there are serious physical consequences and dangers from teenage sexual activity, and I’m going to focus on those today.  Almost half of the new cases of sexually transmitted infections are diagnosed in those between the ages of 15 and 24, a group that counts only a quarter of the total sexually active population.  This rate is mind-boggling.  Let’s leave this delicate subject at that.  Suffice it say, this constitutes a serious problem, and a serious risk for teens.

Finally, let’s discuss the question of online safety for teens.  Over the past few years, crimes relating to or resulting from online activity have been increasing exponentially.  And while teenagers would seem more likely to protect their personal data and privacy (being more familiar with these technologies), studies show the exact opposite.  For example, to use one horrifying statistic, over 20% of teens have sent nude or semi-nude pictures of themselves to another student in their school.  And from all indications this is increasing, not decreasing.  They are exposing themselves to ridicule, sexual harassment, sexual assault, and more.  And that’s only in the present.  Many of these images are finding their way online.  The potential risk to future employment is unknown, but since many employers are now using the internet to screen potential candidates, it seems unlikely that this won’t be a major hindrance.

I know we’ve gone on here for a while, but I think it’s important to bring home to you, parents, the serious dangers that exist in the teenage world.  And, I hope you noticed another thing: most of these problems are self-caused, not external, which brings us to point number two:

2. Why, and how is this problem occurring?

This is a little harder to pinpoint, since we’re dealing with subjective human beings here.  Psychologists will say one thing, pediatricians another, sociologists another.  And perhaps each of them have some validity and importance to the general conversation.  But, their problem is precisely that they’re too often specialized.  They can only see the world through the paradigms of psychology, or pediatrics, or what’s far worse, sociology.  What we need is some common sense informed by facts.  That’s how I intend to proceed.

On a natural level this problem stems from peer-pressure, a lack of self-esteem and confidence on the part of the child, and an ignorance as to the seriousness of these activities and the risks associated with them.

Anyone who has ever been a teenager knows the brute, unyielding strength of peer pressure.  It takes someone of an almost super-human character to really resist the movements of the crowd, especially at that age.

Self-esteem seems harder and harder to come by these days, and in many respects it fits with the first problem of peer-pressure.  Too many teenagers can only define themselves by means of the crowd.  They are not an “I” but a member of a sub-group within the teenage world.  They don’t value themselves, but see their worth only in maintaining the bonds of that group.  This means that a natural resistance to certain actions is broken down, especially as the teenager identifies with the group over their religion, family, and values.  Again, this isn’t coming from any specialized focus; but from common sense looking objectively at the world around us, and using the facts listed above.

Next we come to ignorance.  This is the easiest, perhaps, to excuse among teenagers.  They’ve all heard that drugs are bad, but come on, they’ve seen all sorts of people doing them, and those same drug users don’t seem to have any problems.  So, really drugs must not be that bad, right?  Or, perhaps, they know that “everyone else” in their class is sexually active with seemingly no repercussions.  It really can’t do much, right?  These perceptions need to be fixed.  Unfortunately, we have an entire world from magazines to TV to movies telling teens that drinking too much is fun, sexual activity is to be pursued at all costs, and drugs can be enriching in the “right circumstances.”  This needs to be combated.  Teens need to know that these activities are not OK, that they are dangerous and that there are serious consequences.  All of which brings us to our last part of the problem: That would be us.

What Parents Can Do to Help Minimize or Fix This Problem:

I knew too many parents when I was in high school who looked the other way when their children had drunken parties at their house.  I knew too many parents who were aware that teenagers were using illicit drugs, but didn’t want to say anything because they, themselves, had used drugs years before and didn’t want to appear to be a hypocrite.  And I knew too many parents who looked the other way at all sorts of indecent and inappropriate behavior because, after all, kids will be kids.  It’s time to say enough.

Being a parent is more than simply putting food on the table, buying Johnny a new car and footing his bill for college.  It’s time to act like an adult and take some responsibility.  Yes, “kids will be kids” if we’ll let them, and help them to do so.  Instead, we’re forcing or allowing incomprehensibly difficult situations upon kids in which they’re attempting to act like, or being forced to make choices as if they were already adults.  And that isn’t fair for a moment.

Now, what can we do, as parents to fix some of this.  Well, some is easy.  First of all, we need to start talking to our children.  I know it’s considered cliché, but the kids in school I knew who talked to their parents about everything were precisely the kids who didn’t engage in the behavior we discussed above.  So, first things first, let’s start talking.

Second, while we’re re-learning how to speak to our kids, we need to learn how to say the word “No.”  It’ll come in handy, and it’ll save kids tons of ache later.  Feel uncomfortable about the party your daughter just asked you to go to?  Say No!  Think Billy may not be telling you the whole truth about where he’s planning on going?  Say No!  Don’t trust your 12 year old to have a cell phone (and you shouldn’t*), Say No!  It’s honestly that easy.  Sometimes I think parents are the ones suffering from peer pressure.  ”Well, the parents of all the other kids said yes, I guess I should as well.”  No, we shouldn’t.  As my parents used to say, “I don’t care what So-and-So does.  I’m not their parent.”  It was a good line then and it’s a good line now.  Don’t worry about the other kids; worry about your kid.  Let’s grow a backbone and say “No” when we need to.

Finally, stay educated on this stuff.  Too many times one hears parents say, “Wow, I never knew that kids were doing X, Y, or Z.”  Well, open a newspaper, or look at some news sites online.  Stay in touch with your kids’ world, and take an interest in what they’re doing.  Trust me, it’ll be much better that way.

Look, I know how things are.  Life can throw curveballs, the economy is bad, and we’re all being pulled in many directions.  Most parents do want what’s best for their children.  Perhaps we’re trying as hard as we can, or perhaps we’ve meant to make some change for a long time, and we just can’t quite seem time to get around to it.  Like, I said, I know how it is.

Teenagers want autonomy; they’d like to exist in their own world.  And, that’s totally normal.  Just like a bird that eventually has to learn how to fly so it can leave the nest, so teenagers have to learn how to act like adults in preparation for the fact that in a couple of years (or less) they’ll be leaving the home to go to college, or get a job.  Either way, in the usual course of things, they’ll be leaving to do their own thing.  At that point, they’ll really need to know how to function, or else it will be a disaster.  That’s why they want to be on their own, so to speak; and in some sense, that’s ok.

Now, that may seem like a contradiction: Earlier I said we need to let kids be kids.  Now, I’m saying that they need to learn to act like adults.  Still, there’s no contradiction here.  Or rather, there would be a contradiction if it weren’t for parents.  They’re the missing piece of this puzzle.  Just like a mother bird teaching her young how to eat and fly, we need to help our children become adults, while at the same time making sure that they don’t do so before they’re ready.  That’s why it is so important to make sure we’re there for them, training them to make the right decisions on their own.  It’s also why we prevent them from making bad decisions.  We know what’s best for them.  To a large extent they’re still learning, and the worst lesson we could give them now is that we don’t care what they do anymore.

So, let’s give them the guidance they need so that they’ll be ready.  It’s only fair to them.

I think that ends my rant.  Just remember, this stuff matters.  In some cases you’re talking about life and death; in others you’re talking about the quality of that life.  Either way, it’s not small stuff.  But, it’s our job as parents to stand up and take responsibility.  If you’re already doing this, I applaud you.  If you’re not, it’s never too late to start.  And even your kids will appreciate it in the long run.

As always, leave your thoughts, disagreements, or whatever in the combox below.  Until next time.

Helpful Links for Parents**:

*Obviously, this statement is not intended to include children who legitimately need a cell phone to reach their parents, or for other serious or emergency situations.

** Listing resources does not constitute an endorsement of those sites nor of their respective owners or affiliates.

Safe Driving for Teens

Teen driving is always one of those contentious issues.  As a teenager, the instant I turned 15 I took my Driver’s Permit test.  Basically, this allowed me to drive a vehicle, so long as any adult over 21 was with me, or over 18 if they were a family member.  Suffice it to say, that as a fifteen year old, no one but my family was probably interested in letting me drive their vehicles.  I drove everywhere I could; first around our neighborhood, eventually being allowed to drive up I-95 to visit family (with my parents in the car, obviously). I took my driver’s education courses, and logged the necessary hours.  Finally, I went to the DMV and took my test.  I passed and I was free to cruise the road (well, not entirely free, but you get my drift).  And, I’ll be honest; for all the other goofiness of high school, I was a fairly safe driver (well, as much as any 16 year old will be).

Still, even attempting to be moderately safe at driving, there were distractions.  We would blare the radio; on the ride to school I always had a few friends with me; etc.  But, we all survived, and much, if not most of that is due to the preparation I received from parents in learning to drive and understanding the responsibility that went with that privilege.

Now, despite my personal experience with driving, and my parents’ willingness to let me drive immediately at the legal age, I had friends whose parents said, “No way.”  And I still have friends now who aren’t interested in letting their own children learn to drive, even when they’re a year or two past the legal driving age.  In high school, that seemed crazy to me.  Today, I’m not so sure I agree with my high school self.  In fact, I’m starting to see the wisdom in saying, “No” to driving at a young age.

Primarily, this is due to what I perceive as a lack of seriousness in most teens.  Too many of them seem to take any and all obligations in the lightest manner.  Peer pressure to act like an idiot seems stronger than ever, and kids seem to be combining that pressure with an ingenuity to discover new ways of acting completely stupid. All of which, in my mind, says: Don’t let them drive.

Still, I’m probably overreacting.  I’m sure my parents and their friends thought the same about my generation, and I’m sure their parents thought the same about them.  At the end of the day, it requires trust in your children to allow them to drive, since all-in-all, I’m not really sure that too much has changed in the stupid-arena (at least not for a while).

What has changed, however, are the distractions.  There has been music in cars for a long time.  And, there have been stupid and wild friends to climb aboard and distract you since before the automobile was even invented.  But, the new era has brought with it a new distraction: Texting (and cell phones in general).

As if cell phones, weren’t bad enough, thousands of teens, and (I’m sad to say it) adults are now texting while driving.  I’m not going to go into great detail about this, why it’s dangerous, etc.  Basically, let’s leave it at this: If you are too stupid to know why driving and texting is a bad idea, you probably aren’t ready to drive.  And that’s just as true when you’re 16 as when you’re 36.

By now you’re wondering if there’s some kernel of worthwhile information in this jumbled post.  And, lucky for you, there is.  You see, the inspiration for this post was a press release by the Pennsylvania Department of Transportation about safe driving.  Here are the tips recommended by PDOT:

  • Always wear your seat belt.
  • Never drink and drive at any age; drinking under the age of 21 is illegal.
  • Avoid distractions behind the wheel, such as talking or texting on your cell phone, adjusting the radio, combing hair or applying makeup, and eating.
  • Obey the speed limit; driving too fast gives you less time to react.
  • Adjust radio/climate controls before beginning your trip, have your passenger adjust the controls for you or adjust the controls when stopped.
  • Plan ahead – know where you are going and get directions.
  • Leave early and give yourself plenty of time to get there.
  • Expect the unexpected.

That’s a pretty good list.  And I’d add one more: Use your head.  This goes for parents and teens.  Parents: If you think that your 16 year old is not mature enough to drive, then wait a little while later.  Kids: If your parents allow you to drive at 16 (or whenever) be smart and don’t abuse their trust.

Did your parents let you get your license at 16?  Was that a good or bad thing?  Do you, or will you let your children get their licences at the earliest legal age? As always, let me know what you think in the comments box below.

Emergency Preparedness

As the entire world knows, yesterday brought (to some extent) an end to the Chilean miners’ ordeal, during which 33 miners were trapped for over two months in a small mine over 2,000 feet below the earth’s surface.  It was a day of joyous celebration for the miners and their families, and also for Chile, itself.

The almost constant media coverage, while it no doubt helped raise awareness and increase drilling efforts, did have one negative side effect: Everyone became used to it.  By the end, the whole thing seemed less shocking.  And that’s a problem.

Think back to the first days after that Aug. 5 collapse.  It was horrifying.  No one knew the fate of these miners. There was no contact with them for the first couple of weeks.  Then, as they began to make contact, and the news stories came pouring in, another thing emerged: It would take months to bring them to safety.  The miners themselves knew nothing of the long wait to come.  It was determined that telling them would be psychologically crushing.  And so, they told them it would take some time, and encouraged them to organize their lives in some sort of normal fashion so that they could cope with the crowded, small space, the lack of sunlight, and the separation from loved ones and from their normal lives.

Amazingly, they all survived.  Why and how did this happen?  It happened because of their resolve to live, and because of their preparedness.  They were quick to act, setting up daily chores, exercise time, rationing of food and water, etc.  Now, why do I bring all this up?

Because, while you will probably never face a mine collapse, there are plenty of other possible emergency situations that could occur.  And you’d better be prepared.

You could, for instance, be trapped without power or water in your home for a week or more during a winter storm.  It happened here only two years ago.  Or, you could be stuck on the side of the road during inclement weather, unable to reach help.  In certain areas of the country, hurricanes have caused such damaging floods as to qualify as a real emergency for individuals.  What would you do then?  Here are some suggestions on how to survive in the event of an emergency.  Basically, according to Ready.gov, there are three steps in emergency preparedness:

  1. Get a Kit: What do they mean here?  Basically, that you have enough water and food for three days; that you have emergency supplies, such as flashlights, whistles, cell phones and chargers, and some basic tools; also, that you have first aid precautions.  The easiest way to do this is to invest in an emergency preparedness kit.  Also, pay attention to any special circumstances your family may have. So, do you have babies?  If so, what do you need to keep them safe and healthy.
  2. Make a Plan: Have family contacts ready to alert them to your situation.  First of all, they may be able to help.  But even if not, I can’t imagine anything more terrifying for a family than not knowing whether or not you’re safe.  Have some sort of rationing plan established (though it’s probably best not to talk to kids about this before it’s time).  Figure out some sort of entertainment.  Most emergency kits come with playing cards of some sort.  Think of something to distract you and your family so that you don’t focus too much on the situation at hand.
  3. Be Informed: Research state and federal emergency information.  Find out what plans may be in order depending on the various risks that may occur.  Figure out what your state’s evacuation plans may be, or what their response time will look like.  All of this helps prepare you mentally and physically for an emergency.

That’s all I have for today.  Please share your thoughts or stories in the comments box below.

Happy Birthday to the Navy!

On this rambling excuse for a blog, we’ve discussed home security, home safety, workplace safety, travel safety, driving safety, and more.  What I want to do today is remember that national security and defense are also part of the overall picture of safe living (the thing, not the blog title).  And why remember that today?

Because today is the 235th Birthday of the United States Navy.  I am not going to touch the question of current policies regarding the operations of our military overseas.  That’s not the purpose of this post.  Whether you’re on the right, left, middle, or if you’re a Methodist (if you don’t get the reference, you should listen to some more Johnny Cash), we should all be able to agree on one thing: That the brave men and women who offer their service to our country are worthy of our respect and admiration.  It’s also worth remembering (again forgetting any question of policy) the many who have laid down their lives in service to their country.

And so, in that spirit, I’d like to wish the United States Navy a Happy 235th Birthday!

Drivers Beware

I live and work in the middle of Kansas (well, not the literal middle, but you catch my drift).  Though I live in town, I frequently go out into the country to visit friends, which isn’t hard, since the countryside is all around us.  The other night I was helping a friend on his farm.  By the time we were done with our work, and a rewarding and refreshing beer, it was dark.  And not dark like a city or suburb where there are traffic lights; dark like only the rural Midwest can be.  So, I was driving home listening to the old time (or real, as I like to say) country music station and enjoying the crisp, cool air of October.  As I was cresting a hill, I noticed to my immediate right, a buck standing on the road edge staring out into…well, whatever the heck it is that deer stare out into.  By the time I noticed him, I was already past, out of danger.  But despite our mutual safety, the reality of a close encounter between a deer and my car was a little unnerving.

And you see, I forget that every year.  I’ve driven through the backroads of the glorious Commonwealth (where I grew up) thousands of times.  And the deer there are as thick as can be imagined.  You get used to looking for that greenish-white tint of reflection in the distance of the headlight.  But, still, every year I forget.  And my guess is that most people forget as well; at least until we’re a few weeks into deer-sighting season.  And despite my close encounter of the Cervidae kind, it still totally slipped my mind again.

Thankfully, however, the Ohio Department of Transportation didn’t forget.  Today, they sent out a warning that we are getting into that time where car accidents involving deer are going to become more frequent.  With deer, this is the time of year that they all get together to play Deer-Frogger on the nation’s highways, byways and backroads.  As a result, your chances of being an unwilling participant in their evil-deer games go up.  But what can you do?  Ah, glad you asked.  That’s where ODOT really hit a home run.  The following are (amended versions) of their suggestions.

 

  • Pay attention to road signs.  Most states have deer crossing signs.  They’re put up for a reason.  When you’re in one of those areas, try to pay closer attention to your surroundings.
  • When you see one deer, you can be certain that there are others around.  I’ve known people who were watching the little deer run off into the woods on the left side of the road, only to have an unpleasant experience with a much larger deer they weren’t looking for.
  • Finally, though deer do sleep, you are much more likely to have an accident when it’s dark outside.  Go slow and pay extra attention during these times.

 

Have any other suggestions or stories?  Leave them in the comments below.

 

Fire Prevention Week In Full Swing

I know, it’s Thursday, and fire prevention week started Monday, but we simply had other things to discuss.  I’m getting to it now; and that’s all that matters, right?  Either way, it’s time to discuss it.

What is Fire Prevention Week?

Every year, the National Fire Protection Association sponsors a Fire Prevention Week.  According to the Association, this has been going on for 90 years, and the goal is pretty obvious: It’s to prevent fires.  In addition to having a constant purpose, each year the Association chooses a new theme.  For 2010, that theme is, “Smoke Alarms: A Sound You Can Live With.”  To be honest, I find the title to be a bit cheesy, but I suppose it’s catchy enough, and this is mainly directed towards the education of children, so I won’t pick on it too much.

What I would like to discuss, however, is the theme itself (minus it’s title).  This year, the Association is trying to convince you that you probably need more smoke detectors than you have.  And let’s be honest, that’s probably true.

According to their website, you should have one smoke alarm inside of each bedroom, one outside of all sleeping areas (like in a hallway), and at least one on every level of your home, including your basement.  I’m sure many of you don’t have these.  The reality is, in the event of a fire, every second counts.  You have to get your stuff and your family out before it spreads and you’re trapped.  You need to know that if a fire happens, no matter where, you’ll be alerted in time, which brings us to our next point.

You should seriously consider interconnected smoke alarms.  It’s a bit of a hassle, and I’m not saying you must have them, but they’re a pretty good idea.  Basically, if you have a fire in your basement, your smoke detector in your room will sound as well.  Actually, they’ll all sound, which would be incredibly loud, and really obnoxious for a false alarm, but they’ll help you get out of your house quickly.  And really, in the event of a fire, that’s what you’re looking for.

So, check out their site for the rest of their recommendations.  It’s pretty well done and worth a read.  Just be sure that you’re taking fire safety seriously.  It’s really not something you want to mess around with.

Safe Travels Abroad

 Don’t Be This GuyI’ve travelled a fair amount in my life.  As a child, I went overseas a couple of times, then a few more in my teenage years.  I flew to Rome for a solitary ten-day sojourn in the Eternal City after high school graduation.  In college, I studied in Italy for a semester and have been back since.  I’ve also travelled south of the border a few times.  All of which is to say, I’m not squeamish about travelling.  I actually enjoy the international flight…I know, crazy, right?  And for anyone who has done some travelling, and not been overly afraid, I’m sure you loved it as well.  There’s something about all of the history, the sites and smells of local culture, and last, but certainly not least, the food.  Oh, to eat real Italian food is truly something special.  Anyway, this is a blog about security, and a post about safe traveling; I’ll stop reminiscing.

The reason this is on my mind right now should be evident to anyone who reads the news, or watches TV, or well…just doesn’t live under a rock.  A couple of days ago, the U.S. State Department issued a travel advisory for Americans travelling to Europe.  What they fear is a terrorist attack similar to those carried out in Mumbai in 2008.  Apparently, according to a credible source, there were plots to attack Western European hotels and carry out attacks on civilians.

Ok, that’s particularly bad, but even without this, we need to think about safety when travelling abroad, especially in a post 9/11 era.  In fact, according to the State Department’s website, there a number of places with travel warnings right now.  Mexico, Sudan, Eritrea, parts of Israel, Haiti, Georgia, and 25 other places all have travel warnings, recommending that “Americans avoid or consider the risk of travel to that country.”  This is the government’s more serious warning.

Then, there are also Travel Alerts, which are less serious, in that they are supposed to only be short-term, but “pose significant risks to the security of U.S. citizens.”  Not exactly a walk in the park, either.  Does that mean I think we should avoid travel?  Absolutely not.  Do I think it means we need to think and act intelligently?  Well, hopefully that goes without saying.

My goal in this post is to go over some tips, some from the State Department, and some from my own experiences, on how to stay safe when travelling abroad.  Obviously, some of these are quite serious, but I’m also going to pepper in some lighter fare to keep things upbeat.  Here we go:

 

  • Register with the State Department before you travel abroad:  Yeah, I guess there’s something nice about this, but I’m just not sure I’d ever do it.  That being said, the state department recommends it so that they can help you more quickly in the event of an emergency.
  • Check on Local Laws and Customs: Anyone remember when that kid was vandalizing cars in Singapore in ’94?  Remember what the local laws are on that?  Caning!  For those of you who are too young to remember, he was whacked with a cane by a guy who looked like he spent his days working out in anticipation of that moment.  Now admittedly, it doesn’t take a genius to know you shouldn’t vandalize cars, but knowing the potential punishments in advance is a happy thing.  Similarly, an article came out recently detailing customs which are completely appropriate in the U.S., but not so much overseas.  For example, giving someone the thumbs up in some Middle Eastern countries is the equivalent of sticking up your middle finger.  Better to avoid that, I think.
  • Try Not to Look Like a Tourist: This is always tough.  You can only hide your “tourist-ness” so much.  After all, you probably don’t speak the language.  And if you do, you don’t have that natural accent those in your host country have.  The goal here is not to stick out like a sore thumb; and that for two reasons.  One it makes you a target for crime, especially in larger cities.  Two, it can be obnoxious.  I remember taking my wife to Rome not too long after we were married.  Salsa is not only a Spanish word; it’s an Italian word as well, for sauce.  So, we were having dinner in a nice, romantic restaurant, populated by locals, not too far from the Spanish Steps.  We’re enjoying our meal and wine when we hear a very loud man, obviously American, asking if a particular dish came with chips.  The waitress couldn’t figure out what he meant?  ”Chips? CH-II-PPS?  Does it come with Chips,” he asked.  Finally, figuring out what the buffoon was asking, she said, no, it didn’t.  ”Well, then how am I supposed to eat the salsa? With my fingers?”  If you’re not at home, expect things to be different, and try not to be rude.  It gives us all a bad name.  And it protects you from standing out as a target.
  • Stay With Your Group: Ok, this is a boring one as well, but it can help.  If you’re in a city, and you’re not familiar with it, stay in your group (if you have one), at least at night.  During the day, you’re probably safer, but it’s worth knowing your location and how to get back to your hotel.
  • Get the Number for the U.S. Embassy:  The U.S. Embassy is your safety net (it can be anyways).  If someone takes your wallet, or you’re victimized, or something awful happens, this is who you need to get in touch with.  So, have their number before you go overseas.
  • Don’t Leave Anything in Your Hotel Room You Don’t Want Stolen:  This may be an exaggeration, but there’s something charming about certain ethnicities: They’re as friendly as can be (and, I think they mean it), but they’ll rob you at the same time.  Mind you, not everything, but a little something.  Actually, you know what?  Better just to leave your really expensive or irreplaceable valuables at home.  Trust me.
  • Report Suspicious Behavior to the Police: Here’s the reality.  Most police in foreign countries are happy to help you.  They are decent, hardworking officers who love their country; and they want to keep its reputation clean.  Additionally, tourists are a large source of income for many places, and they don’t want to scare you off.  If you feel uncomfortable, call the police.
  • Last, but not least: Use Common Sense!

That’s it for me.  Please share your own tips, stories, and experiences in the comments box.

Workplace Safety in the Carolinas

I love the Carolinas.  First off, I’m a Southern-boy (even if I am exiled in the Midwest).  I grew up in the great Commonwealth of Virginia (yes, its a Commonwealth, not a State) and, in many respects, my heart is still there.  My extended family has lived in North Carolina forever (well, at least since my great-great-great (and so on) grandfather moved his family there soon after the Revolutionary War).  And South Carolina?  Who can say anything bad about that jewel of a state?  Life there is still laid back in many places, the summers are hot and sticky, just like they should be.  If you don’t know the joys of a real southern Summer, I can only tell you there’s something special about the combination of humidity and bugs.

So, it pains me to have to even discuss the question of workplace safety in the Carolinas.  Why?  Because, according to a new audit report, workplace safety in the Carolinas leaves something serious to be desired.  Basically, both North Carolina and South Carolina don’t have very strong punishments in place for safety violations; they’re well below OSHA standards.  Now, I’ve worked places and I know how much of a pain it can be to follow certain nitty-gritty rules.  But, workplace safety is important.  And there need to be punishments in place if someone is intentionally violating safety rules.  It’s not fair to the workers, or the employees if that’s not the case.

For the rest of the info, check out the article.  It’s worth a read.  And, as always, have a great weekend.  Next week, we’ve got some really exciting stuff coming up, and I can’t wait to share it with you.  See you then.

Workplace Safety

We always seem to discuss home safety, personal safety when out, etc.  We never discuss workplace safety.  Why not?  I guess I don’t really know why the subject never comes up.  On the one hand, it’s an incredibly important topic (I’ll discuss why in a moment, in case you don’t know).  On the other hand… it’s really rather boring, isn’t it?  To sit and listen to someone ramble on about workplace safety is reminiscent of the old 80s and 90s instructional work tapes on safety.  Or, perhaps it brings up thoughts of a big sign: Billy Bob’s Tire Factory: 256 Days without an Accident.  Anyone else ever get the impression that if you did report an accident, you wouldn’t be the favorite guy on the crew?  Anyway, the point is, it was/is boring.  And that’s why no one wants to talk about it.  Or at least, that’s why I haven’t wanted to talk about it.

That being said, it’s an important topic.  Why?  Because you spend the majority of your waking hours at work.  It makes little sense to give a boatload of home safety tips while completely neglecting work safety.  So, without further ado, here are some work safety tips.  Please feel free to leave your own in the comments box, or to comment on the ones listed here.

  • Know the location of your office’s first aid kit.  Cuts, scrapes, and more are some of the most common workplace injuries, and can happen regardless of your field of work.
  • If your office doesn’t have a first aid kit, bring one in yourself, or ask your office manager to purchase one.
  • Report any suspicious behavior to office security, or your direct manager.  This applies more to larger companies where not every employee knows every other employee.
  • Be sure you know the location of fire exits.  In the event of a fire, avoid using elevators.
  • Keep valuables on your person or locked at all times.  It’s better to be safe than sorry.
  • If you are a manager or owner, invest in a business security system.
  • Know how to properly arm and disarm your company’s security system, if they have one.
  • Always follow recommended procedures when using specialized equipment.
  • Replace burnt out light bulbs to make sure the office is safely lit.  If you don’t feel comfortable changing these, ask maintenance to do so.

Source: http://www.ncpc.org/topics/workplace-safety/tips-for-staying-safe-at-work

How to Choose the Right Home Security Company

Choosing the right home security company can be daunting.  After all, it’s not like you’re just choosing which restaurant to eat at, or where to buy a camcorder; that is, we’re not talking about choosing a simple convenience tool or luxury.  We’re not even talking about buying new, necessary appliances; we’re talking about home security.  What’s at risk is your family, your property, the things that mean the most to you.  So, why do so many people treat home security as if they’re buying a gadget?

I think much of this has to do with the idea that all home security companies are basically offering the same product and services, so the company is merely a vehicle for getting those items.  In that case, you either go with the best known companies, or you go with the cheapest.  And I think that’s how most people think.  And that’s a problem, because not all companies are created equal, and the company you choose does matter.  After all, they’ll have access to your personal information, you rely on them to help you select the right equipment for your personal security needs, and they’ll be the ones notifying emergency personnel in the event of an alarm.  None of these are exactly small things.

Given that, you can imagine my happiness that the Electronic Security Association (one of the industry’s most respected trade associations) offers an article titled “10 Tips on how to select an Electronic Security Company.”  It offers some great ideas.  For example, it recommends that customers ask friends, neighbors or insurance companies for recommendations.  Referrals from people you trust is a great way to get started, as long as that’s not the extent of your research.  Additionally, it recommends checking with industry-specific and other national consumer protection agencies, such as the BBB.  Again, this is a great way to weed out companies that will likely cause you hassle down the road.

Still, despite all of the benefits offered by the article, I think it makes some fundamental errors in its assumptions.  It assumes that you are going to choose a traditional, in-your-home, installation and services company.  And that may be fine for certain people.  But for most people, it’s really not a great idea.

Going with a conventionally-oriented company really just means you’ll pay too much for too long for the same service you can get elsewhere.  And what’s the point of that?  You are much better off choosing a home security company with a focus on do it yourself home security systems.  Why?  Because most homeowners are capable of installing and programming their own system.  And if they do, they can still get UL-listed, excellent alarm monitoring service, only they’ll pay a fraction of the cost.

So, if you’re committed to spending too much money, then by all means, choose one of the “big guys.”  But, if you want great home security, at a much more affordable rate, consider looking at other options.  It just makes sense.

MySafeHome.Net: A Great Home Safety Resource

Trying to get back into the grind on Monday morning is always a bit of a pain.  You’re ready for the new week, but your mind lags just a bit behind.  So, scouring through the pages of new junk produced by some members of the home security industry is never exciting.  But, every now and then, you run across a small gem that really is valuable for homeowners; thankfully, today was one of those days.

I forgot that this past Saturday was Safety Saturday, co-sponsored by Lowe’s and the Home Safety Council, or else I would’ve posted it.  But, what I did find, in doing some research on it, was a Home Safety Council website called mysafehome.net.

It’s an almost-interactive layout of a house.  You can click on any number of rooms from the kitchen to the garage, and everything in between.  When you do, you’re taken to an image of that room filled with a number of question marks.  Each question mark warns you about potential safety hazards in that area and gives you tips to help make your home even safer.

Some of these are pretty simplistic.  For example, in the kitchen it tells you to wipe up spills right away.  That may be helpful if you are a total slob who would normally not mind having a glass of orange juice spilled all over the floor.  But, it also offers tips that you may not think of, like having the right pool alarm or cover for your family’s pool.

So, who is this resource really for?  I’d say it’s helpful for everyone, but would be most useful for families with small children.  Having small children, I know that too many times something is overlooked in the question of safety.  Until there is a problem, the danger is simply never recognized.  Thanks to the Home Security Council’s new website, that won’t be the case.  Stop by and check it out.  You won’t be disappointed.

"The red fire blazes, The grey smoke towers."

Hey friends!  I don’t know about you, but I’m ready for Fall.  I love Fall; the air is crisp and cool, the leaves begin to change color, football season is in full swing and life generally seems to slow down just a little bit.  It’s great.  And around here, we’re just on the cusp of it.  Today is the last day forecasted in the foreseeable future that will be above 80 degrees.  We have an afternoon storm coming, and then, in its wake, beautiful, wonderful Fall!  So, you can see why its on my mind.

And Fall, like every season, has its own practices and rituals.  One of those autumnal rituals going back to – well, I’m guessing the dawn of man – is the season’s first lighting of the old fireplace.  There’s almost something iconic in it.  Sitting down on a crisp, cool evening, hearing the wood fizzle and crack, watching the entrancing flames just does something to people.  It always has and it always will. Kids may have the latest and greatest video game systems, they may be entirely isolated in their home due to the trappings of modern life, but sitting down by a fire will always move them; it hasn’t lost its ancient power to enchant.

Now, why all the raving and emotion about fire?  Or rather, why bring it up on a blog dedicated to safety and security.  Because, as Norman Rockwell-esque as sitting by the old hearth can be, it can also be, sadly, a giant fire hazard.  Now, no pooh-poohing from my perspective.  This won’t be a “don’t burn in the fireplace” post.  What this will be is a “recommended tips” post on how to enjoy this immortal pasttime without burning down the neighborhood.  So, without having to listen to me any longer, here you go:

  1. Have an annual inspection and cleaning of your fireplace and chimney
  2. Install smoke detectors in your home to protect in the event of a fire
  3. Don’t burn green or wet wood
  4. Don’t burn anything other than wood in your fireplace (unless you’re using a stove which burns on a specific fuel)
  5. Properly vent your home and the room in which the fire is burning
  6. Learn how to correctly use your flue
  7. Don’t leave fire unattended

These are just some of the tips for having a safe fire-burning Autumn and Winter.  Though this list is not exhaustive, following these tips will help you to enjoy a safer year.  Your home and loved ones aren’t risks worth taking.  Use precautions and enjoy the season.

Note on the Title: It’s a line from Robert Louis Stevenson’s poem titled “Autumn Fires”

Sources:

http://www.usfa.dhs.gov/citizens/all_citizens/home_fire_prev/heating/fireplace.shtm

http://www.csia.org/HomeownerResources/ChimneySafetyInfo/ChimneyFireFacts/tabid/126/Default.aspx

 

Technology Helping Police Find Intruder

We live in a digital age.  Technologies unimaginable 50 years ago are now part of our daily lives.  Homes, businesses, entire industries, even nations, rely on these technologies to function in a normal manner.  We are the most technologically advanced people the planet has ever seen; and we are fully dependent on that same technology.

Still, despite all of these changes, one thing remains the same: We rarely ever fully appreciate the little intricacies of these technologies.  We don’t know entirely how they work.  People purchase the newest camera in order to post pictures on Flickr or other websites, without realizing the inherent dangers of geotagging.  They sign-up for Facebook without really understanding the privacy policy.  All too often, this lack of knowledge can lead to danger for a homeowner.  But every now and then, it works out in their favor.

Take today’s example.  The East Hampton News  reported that police have a fresh lead in the case of a home invasion and burglary that occurred in late July of this year.  They have ascertained and distributed an image of a man taken using one of the laptops stolen in the robbery.  That is a huge break for police in cracking this case.

But, just how did they get the information?  The suspected robber opened up a social networking account which was still logged in from the previous user.  He then accidentally took a picture of himself using the laptop’s built-in webcam.  Hopefully this not-so-bright thief will be caught in the near future and the victims can have some peace of mind (and their stuff) returned to them.

Staying Safe Online: Part 2

Yesterday we discussed the question of staying safe online in order to protect yourself in the offline world.  The problem, I stated, was that the online and offline worlds blend and overlap much more than anyone likes to pretend.  Believing you’re anonymous on the Internet can lead to revealing too much information, which in turn, can lead to dangerous physical situations.

Hopefully we can all agree that we need to use caution when engaging the online world, be it Facebook, Twitter, social forums or games.  But just how are you supposed to stay safe?  What practical tips can you use to do so?  Here are a few simple, but effective tips to help you stay safe online.  Please use the comments box to add your own; especially since this list is by no means exhaustive.

Don’t “Friend” Non-Friends

The only exception to this is in business where you’re “friending” your customers or clients.  Beyond that, there is absolutely no reason to become online friends with people you either don’t know, or barely know at all.  Sure, maybe it’s a great ego boost to see that you have 500 “friends.”  But that’s all it is.  You don’t actually have that many friends (and given the amount of time you must spend online, you most likely never will).

Why is this dangerous?  It’s dangerous because of the way people use social media.  They add loads of friends who aren’t their friends, but then communicate primarily with only those real-life friends.  This is problematic because you’re more inclined to share personal info with those few real friends while forgetting that you are broadcasting the same info to your mother as you are to your cousin’s old college roommate’s ex-boyfriend.  Just say no!

Don’t Post Personal Information

Personal information should only be for personal relationships.  And personal relationships have very little purpose online.  It’s fine to use Facebook to share family pictures with relatives and friends who are scattered across the country.  It’s fine to tell humorous, and harmless, anecdotes.  It’s not fine to post personal information about vacation plans, house safety and security, images of your house that would let someone know what valuables you have and where they’re located.

Look, you want to share personal information?  Do it personally.  Be a human being, in the full sense of the word.  Pick up the phone, or drive over to a friend’s house.  Those are the venues for sharing the personal little details and stories; not online.

Follow Recommended Privacy Guidelines

This relates to the previous tip.  Facebook, MySpace and others have recommended privacy guidelines.  These guidelines are designed to help keep you safe online.  Use them.  Don’t share all information with all users.  Protect your privacy and your information.

Use Common Sense

This is the thread that ties all the other tips together.  It’s the tip that, if employed properly, makes all of the other tips obsolete.  Be smart.  Use common sense.  If something seems like a bad idea, it probably is.  If something seems like too much information, don’t share it.  Have fun, and use social media to your heart’s content (get some fresh air every now and then, as well), but be careful when you do it.  You’re not really anonymous, and what you do in the offline world can negatively affect you in the real world as well.  Think about that.

Staying Safe Online

Well, friends, I’m back after a week-long, crazy hiatus.  It’s good to be back, and I’m ready to jump back into some of those pressing security and safety questions.  So, without further ado, here we go.

In the news recently, there seems to be an increasing number of articles dealing with safely using social media.  What makes these articles so compelling is that they don’t deal with this question in the “conventional” way.  That is, they don’t tell you how to avoid losing your identity, suffering as a victim of online harassment, etc.  Instead, these articles deal with problems that arise from a blending of the online world and the real world; and that is fascinating.

For too long, we’ve operated under the assumption that it’s fine to live in a separate world online than you do in the real world; or at least, that the dangers of online usage are primarily online dangers.  But, recent trends don’t bear that out.  For the past couple of years, thieves, intruders, rapists, and others have been using social media to perpetuate physical crimes in the real world.

For example, a blog post in the New York Times recently revealed a Nashua, NH based crime ring which used Facebook as its central tool.  Basically, three men would use Facebook to determine when someone was going on vacation.  This wasn’t difficult, since many of the victims posted a status update stating that they were going on vacation.  Using other online information, it was not difficult to ascertain where the intended victim lived.  From there, it was easy.

Almost a year ago, another couple happened to post an update that they were going out to a concert.  When they returned, their home had been burglarized.  The perpetrator was one of their “friends” on Facebook.

Now, why is all of this important?  It’s important because too many people live as if what happens in their online world has no bearing on their real life.  This simply isn’t true.  Maybe it was for a time (I don’t think it ever was, personally), but it isn’t anymore.  It’s time for people to being acting seriously online, and realizing that their social media actions can have devastating real-life consequences.

For today, we’ll leave it at that.  Hopefully, you have something to think about.  Tomorrow we’ll discuss what practical steps you can take to act in a smart, and measured manner while online.

Thanks.  If you have any stories of your own, please include them in the comments.

Dumb Criminals #2

1. Our first “genius” was already a convicted burglar; which means he was already caught once.  But, taking to heart the idea of trying until you succeed, he decided to give it another go.  Only problem is, he doesn’t appear to be the sharpest knife in the drawer.  When police arrived on the scene of the crime, they found a cellphone; and it belonged to the criminal.  It didn’t take them long to find and arrest him.  As the Prosecutor said: “It helps when you’ve got stupid criminals.”  We couldn’t agree more!  Source: http://www.cbsnews.com/8301-504083_162-20015518-504083.html

2. Our next entry contains not one, but four dumb criminals.  As any child who has ever seen a cops and robbers movie (or has multiple working brain cells) knows, there are a couple of things necessary to pull off a burglary.  You need to be stealthy and avoid being seen.  You especially need to avoid being seen around the crime scene.  Finally, you need to commit your crime in a place, where if you are seen, you won’t be recognized.*  Guess what that excludes?  Robbing your neighbor; which is just what they did.  After calling the police, it took the resident no time to identify the criminals, since he sees them every day. Source: http://www.sfexaminer.com/local/Neighbor-easily-identifies-stooges-who-robbed-him-102292959.html

3. A couple of Australian criminals decided that stealing and then selling a large, black python was a way to get some easy money.  Problem is, it appears they didn’t know how to handle that sort of a snake.  So, they were caught, eating in a McDonald’s parking lot, but having to wrestle and wrangle with the large, and now agitated snake.  The police were called and the criminals went to jail.  Source: http://news.gather.com/viewArticle.action?articleId=281474978508340

4. Our winner, and this does take the cake, is as follows (drum roll please): A Jefferson County, Alabama sheriff’s deputy was filling up her police vehicle with gas.  While at the pump, a seemingly high man (and I don’t mean he was on top of the roof) walked over and asked her to please check to see if he had any outstanding warrants.  Our friend with the constricted pupils assured the deputy he didn’t, but just wanted to be sure.  Oh, and if he did, would she mind not arresting him.  Well, shocker, he did have outstanding arrest warrants.  What for?  Another shocker, it was for unlawful possession of a controlled substance.  So, she promptly arrested this week’s winner (it hurts to refer to him as a winner, doesn’t it), and took him to jail.

Well, folks, that’s all for today’s segment of dumb criminals.  I hope you enjoyed it.  Hopefully we’ll see you next week.  Until then, if you have any stories of stupid criminals you’d like to share, please do so in the comments.

*This post is obviously not promoting burglary.  The advice given is tongue-in-cheek.

Security System Saves Lives

It seems like forever since I’ve written a post.  I was out of the office from Friday through Monday, and yesterday was playing catch-up.  So, its been almost a week.  Hope everyone had a great Labor Day weekend and are well rested for returning to normal life again (whatever that may be).  Today, I want to get back into the swing of things by briefly commenting on a news article dealing with fire safety.  The topic is an old one, but the lessons to be derived from it are invaluable, particularly in this case.

The article, appearing on WSAZ.com, details the story of Roy and Ruby Workman.  They were a middle-aged couple married for over 20 years.  Both of the Workmans are in poor health, a factor that almost seriously worked against them.

Early in the morning on Tuesday, Sept. 7, a fire broke out in their Milton, WV home.  The couple didn’t wake up because of the smell of smoke, nor the heat of the fire.  They didn’t hear the popping and cracking of the flames.  In fact, they didn’t notice anything.  As Ruby admitted, its unlikely either of them would’ve awakened in time to be safe, were it not for a relatively small investment they made.

You see, Roy and Ruby were the owners of a monitored home security system.  The fire alarm started sounding, but its unclear if that woke them up.  What is clear is that the central station’s phone call finally jarred them into action.  Their house is completely lost, along with many of their valuables; but Roy and Ruby are safe, and they still have each other.

Its a lesson worth reflection.  Don’t think anyone will every try to rob you?  You may be right; though I’d rather be safe than sorry.  Even the safest neighborhoods have fallen prey to home intruders.  Don’t think you’ll have a flood or freeze you need to know about?  Those options are pretty inexpensive, and hey, I’d still rather be safe than sorry.  But no one in their right mind can predict whether or not they’ll fall victim to a house fire.  Every day we use a number of things that could easily become the source of a home fire.  We’re surrounded by that possibility.

Be prepared.  Purchase a home security system, complete with fire protection and central station monitoring.  Its an investment worth making.

Source: http://www.wsaz.com/news/headlines/102386674.html?ref=674

Campus Safety Tips

It’s that time of the year.  College students are either already back in school or will be shortly.  And whether your campus is full of ivy-covered stone buildings or of more modern materials and design, there is one thing that is the furthest from the mind of almost every college student: Security.

I know, it’s hard to even care about something like that when you’re in college.  You’re out on your own for the first time, everything is fresh and new.  The excitement on college campuses at this time of year is almost palpable.  New classes, new friends, new parties.  Everything is new.  And, that newness combined with a more laid-back attitude in the collegiate world is great in most things, but sadly can lead to major security flaws.

This was brought to mind from an article that appeared in yesterday’s Gonzaga Bulletin.  It was a thoughtful, and thought-provoking article from a young lady who seems to be in her senior year at Gonzaga University in Spokane.  She’s reflecting back on her earlier years in the college, and on the fact that she didn’t lock her doors while on-campus, and maintained that bad habit while off-campus.  She gives the reason as being one of time-saving; it was easy and convenient for her to walk up to her door and open it without having to unlock it. Yeah, probably not.  While that might factor somewhere way down the list, even college students aren’t that lazy.

I would venture to guess that the real reason Ms. Noorani and her roommates did not lock their doors was a false sense of security, mixed in with some naiveté.  I know, because I was a college freshman once.  No one locked their doors; even after people in our dorm began reporting stolen money.  Why?  Because we were invincible; our utopian college life was safe.  That attitude pervades too many college campuses, and the repercussions can be disastrous.

So, what should you do if you live on a college campus, or off-campus as the case may be?

  • Lock you doors, always.  This is the first line of defense, and without it, nothing will work.
  • Set guidelines with your roommates on who will be coming over and how often.  It’s generally someone with which you’re acquainted who robs, or attacks you, not a random stranger.
  • Don’t put yourself in a bad position.  If you just met someone, particularly of the opposite sex, don’t hang out alone in private areas.  The risk is too great.  Do something public if you’re trying to get to know someone.
  • Avoid throwing huge parties.  I know that may stink, but the reality is that large parties mean lots of people you don’t know in your house.  And that can be a recipe for disaster.  At a large college party, how would you even know if something was taken until well after everyone was gone?  So, just don’t throw them.  Plus, then you don’t have to clean up the mess afterwards.
  • Get a dorm security system.  They’re affordable, and with central station monitoring, they may save your life.

So, all in all, the rules boil down to this: Be smart, use your head, and have a great time.  This may not be “the best time of your life” (and, trust me, it won’t be), but its certainly a great time.  Experience college to the fullest, but do it in a safe and secure way.

Child Safety Tips

There were a few interesting stories this morning relating to our industry.  One dealt with some new and hopefully upcoming technology.  Interesting, but a little too boring for the blog this morning.  Another dealt with the release of grand jury testimony by a handful of Hollywood stars, ranging from Orlando Bloom to Lindsay Lohan, and more.  I thought about posting some of the article here and commenting on it.  But, two things inclined me against it.  One, we’ve heard those stories before.  We’ve discussed, on this blog, the emotional toll a burglary can have on the homeowner; how they’ve lost their sense of security and peace.  It’s not new in that sense.  The only reason it would’ve worked, or been any different from previous articles, was the fact that it dealt with the rich and famous.  Oddly enough, that was my second reason for not wanting to do so.

We live in a very strange world today.  We are fascinated with the daily minutiae of people, who, for the most part, we wouldn’t even like if they weren’t famous.  And to be honest, the consistently bad decisions they make in their personal lives do not lend themselves towards sympathy even equaling what I would feel for a normal person.  So, that was out, but luckily I found something else.

There was an article in Mommies Magazine focusing on child safety.  I want to take a quick moment to review that article, and then take a moment to discuss what tips I think really matter for child safety.  But first, the article.

I’m alway pleased when articles give you a series of safety tips.  It makes it easy to pull the meat out of an article and really “chew” on it.  And then, when it’s done, you have a nice series of practical tips to proceed with.  But, despite that, I have to say I was fairly disappointed in the article.  Its not that anything in it was wrong, practically speaking, but I think the focus was wrong.

The article focuses primarily on child safety, in the home, from the perspective of preventing abduction.  And obviously, you want your kids to be safe and avoid situations or circumstances that could lead to anything like kidnapping.  There is nothing more heart-wrenching than hearing about a missing child, and the heart of every parent sinks when they hear about it.  But is it really the best focus for an article on child safety?  I don’t think so.

It’s not the right focus for such an article, because it’s extremely rare, especially the likelihood of abduction in the home.  It would be like me writing an article on staying safe over the holidays and focusing entirely on the ways to survive airline crashes.  Sure, people travel over the holidays and many of them will fly.  But, even in a worst case scenario, only a few of them will ever be exposed to such circumstances.  Tragic?  Yes.  Good focus for the general public?  No.  There are many other, more likely safety issues.  The same idea applies to child safety.

To be fair, the article did end with a paragraph giving some tips on general child safety.  I’ll include those and others in what I think should be included in a child safety article.  From reading below, you’ll see that this list is primarily for younger children; as children grow older, many of these tips will be unnecessary or irrelevant.

  • All knives, pairs of scissors, and other sharp objects should be kept out of reach of children
  • Every electrical outlet not in use should have outlet plugs in them
  • Put child safety latches on all cabinets containing something dangerous to children.  This would include, but is not limited to cabinets containing liquor, cleaning products, glass items, or food and spices.
  • Don’t set hot pots or pans on the edge of the stove within the child’s reach.  Turn the handles of these pots and pans inward, not hanging over the edge of the stove.
  • Keep doors to bathrooms closed and use child doorknob covers if necessary.
  • If you have a pool, be sure you have a working pool alarm to alert you if anyone goes into the water when you’re not there.
  • If you have a hot-tub, be sure the lid is closed and properly secured.

These are just some of the many options for protecting your child at home.  If you have others, please leave them in the comments box.  I’d love to hear them.

I do want to close with one last point: There has to be balance.  You should do the above, especially if you have young children.  But, kids will be (and should be) kids.  You have to let them explore, learn, and get scraped up a bit.  Its all part of growing up.  Our job is to make sure that when it comes to the big things, we’ve got them covered.

 

Starting a Neighborhood Watch: Why?

Yesterday evening, I was discussing with colleagues the situation concerning Oakland’s Chief Batts (mentioned before here and here).  Anyway, we were discussing the insanity of that whole situation, and exactly what recourse is left to the residents of Oakland.  The general consensus was that the only option left for them was to protect themselves.  In Oakland, thats already taken the form of hiring a private security company and placing security cameras throughout the city.  Hopefully, everyone can see the benefit of these sorts of programs in a place like Oakland.  But, what if you live somewhere where the police chief is competent and the police are still actively pursuing any and all crimes for which they are called?  Does a neighborhood watch program still make sense in these cases?

The answer is an overwhelming yes.  First of all, the police cannot be everywhere at once.  Even in a best case scenario, the police are only going to travel down your road a few times per day; which means that for the other 23 hours and 55 minutes, your street/neighborhood is not being actively monitored.  The second point is that the police are normally only going to respond to crime, not prevent it.  Even if someone suspicious is walking down your road when the police drive through it, how will they know?  They don’t know everyone who lives in your area.  And they don’t know if they need to keep an eye on a particular person.  So, we know that the police, helpful though they are, can’t generally prevent crime; at least not in these cases.

But, can you?  Can your neighbors?  I think the answer there is yes.  Obviously, you’re at an advantage because you know your neighborhood.  You know who lives there.  You know that what may appear to an outsider to be a crazy old man in a bathrobe, is simply Mr. McGee getting his mail as he does everyday.  Or that the punk kid walking down the road is not a latent sociopath, but Timmy Ryder from a few houses up.  On the flip side, you also know that the odd car you’ve seen driving up and down your road three times today does not belong to anyone one your block.  That is important information.  But its also exclusive information.  Only someone who lives in and is familiar with a particular place will be able to identify these seemingly trivial events.  And that is ultimately what’s needed to effectively prevent crime.

So, its clear that individual residents are well suited to identify suspicious persons and, with the assistance of the police, to prevent crimes before they happen.  The only thing that remains to be seen is if the collective body of residents in a given neighborhood are better suited to this task than individuals.  And that answer ought to be obvious, so I won’t spend much time on it.  Suffice it say that an organized group of people, working together, with the responsibility to notice and report potential crimes will be far more effective than an individual without that communal mandate, who may or may not take the time to report suspicious behavior.

Well?  What are you waiting for?  Make some appetizers and drinks and invite the neighbors over.  Get the program started sooner rather than later.  Its easy, and the rewards are more than worth it.

Resources:

  •  http://www.usaonwatch.org/
  • http://www.nnwi.org/

 

Why SafeMart #5: Low-Price Guarantee

So far, in our Why SafeMart series, we’ve discussed Customer Satisfaction, Tech Support, Product Quality, and the Size of Our Product Offering.  Everyone one of those is a contributing answer to the question: “Why SafeMart?”  But, today’s focus may be even more important or foundational than those discussed earlier.

Today, we live in a world where the question of price is front and center.  Certainly, its not the only consideration.  Heck, its not even the most important consideration.  But, no one can deny that it is a consideration.  In a time when almost 10% of the population is unemployed, and the much of the remaining 90% fear for their jobs, when banks have pulled back from easy lending, and when the future prognosis is not much brighter, price is a considerable factor in every buying decision.

Because price is so important, and because times really are tough, SafeMart wants to make it easy for you.  We offer a low-price guarantee on all of our products.  How does it work?  To put it simply, we will match any legitimate competitor’s online price for the same item.  Now, why would we do that?  We are confident that we offer our customers fair pricing, and if for some reason, a legitimate competitor is offering it lower, then we’re happy to do so.

Its all part of our committment to delighting our customers.  For more information on our low-price guarantee, check: http://www.safemart.com/low-price-guarantee.html

 

Dumb Criminals #1

Fridays are nice.  Its the end of the work week, everything is winding down, and no one wants to go crazy reading a long, focused blog post on home security.  No one wants to write that sort of blog post on a Friday, either, for what that’s worth.  So, we’re going to do a new segment on the blog.  Every Friday I will recommend a handful of stories about dumb criminals.

Why?  Because we’re happy when the bad guys get caught.  Oh, and, lets be honest, we just love laughing at dumb criminals.  So, without further ado, here’s what we have for our first edition:

  1. A Portland, Oregon man was in court facing meth charges.  Per usual, he was searched.  And what did police find in his pockets?  A gun?  No.  A knife?  No.  The “genius” brought a bag of…..meth into the courtroom.  Needless to say, his court date was postponed, since he was once again in jail! (source: http://www.katu.com/news/local/101643443.html)
  2. The Myers family of New Jersey was vacationing in Wisconsin after attending a family wedding in the area.  Eager to capture their fun on camera, Mr. Myers set his camera on a tripod and set a timer.  Meanwhile, the family had set their bags on the steps of the state capitol, right behind them.  Enter stupid criminal #2, who ran in to steal their bags while the picture was being taken.  Myers looked to see the picture he had taken, saw the man stealing, and immediately notified police, who nabbed him before he could leave the grounds.  Brilliant! (source:http://www.trentonian.com/articles/2010/08/25/news/doc4c7471814e8f4260083020.txt)
  3. And lastly, one from earlier this month.  A woman in Ohio was feeling fairly depressed, a little desperate, and oh yes, drunk.  So, if you’re a middle-aged woman, drunk and looking for a husband, what should you do?  Did you guess call 911 a number of times and ask the dispatchers out?  Really?  You didn’t? Huh.  Oh, well, then you’re evidently not our criminal.  Because she did, and wouldn’t you know it?  Tying up emergency dispatch lines is against the law. (source:http://news.cincinnati.com/article/20100802/NEWS010701/308020052/1055/NEWS/Woman-called-911-asked-for-date)

Ok, folks.  That’s all I have for you today.  Leave your comments either on these stories or let us know some dumb criminal stories you have yourself.  Have a great weekend.  Until next time…

 

Are Smoke Detectors the "Best Piece of Home Safety Equipment?"

After yesterday’s corporate culture treatise, I decided that we would take it a little easier on the blog today; no long, multi-page posts.  So, after I filled my cup at MJs (the areas best coffee), and walked back to my office, I began looking around online in news and industry blogs to see what, if anything was new and interesting.

As I’ve said before, almost every day you can find some story about a burglary and how security cameras helped catch the bad guy (which is cool), or how some homeowner was robbed and now they’ve lost their peace of mind (which is not cool, but helpful to illustrate the need for home security).  But that’s not really what I was looking for today.  Thus, I was pleased to come across an article in hometownlife.com, written by the training coordinator for the Livonia Fire Department, about smoke detectors.

First off, I always love articles written by people “in the field.”  When a cop writes about security, or a firefighter about fire safety, there’s some real meat there.  Its always worth a read because they bring a real-life perspective into it.

So I was excited to see what the author, Tom Kiurski, had to say.  You can read the article here for all of the details.  But, the main thrust of his argument is found in the title: A smoke alarm is the best piece of home safety equipment.

While I think I agree, I’m not sure Mr. Kiurski does a great job of defending his position.  He tells a few stories about people who barely made it out alive.  And those stories are compelling.  But, why not tell a story of carbon monoxide death, or flooding death.  Wouldn’t the same argument apply for those situations and their respective life safety devices?  What he doesn’t say, and what I think would make his case more compelling, is that fire is the most likely scenario for an emergency.  And, its incredibly dangerous.

So, lets go on with the author’s stated point and unstated reasons: Smoke alarms are the most important thing you can have because of the danger and likelihood of a fire.  Now, what about the next chunk of the article.  The author seems to indicate that it makes little difference whether the smoke alarm you use is stand alone or connected to a home security system.  And, while its true that stand alone is better than nothing, its far from ideal.

Having a fire alarm connected to a home security system is right for one simple reason.  You don’t have to worry about contacting emergency personnel in the event of a fire.  You can focus entirely on getting your family and most valuable possessions out of the house.  You can do that because you know that your central station is taking care of calling your local fire department.  Thats true peace of mind.

So, I promised I’d keep it short and I will.  Let me conclude with two points:

  1. Get smoke detectors installed in any vulnerable areas of your home, and do it immediately
  2. Attach them to a home security system so that your system will notify a central station in the event of an emergency

It just makes sense; the cost is relatively little, and the benefits are immense.

Choosing a Home Security Company: Does Corporate Culture Matter?

Corporate culture has been a buzzword in the business world for as long as anyone can remember.  Every company has one, and the term itself is used in hiring literature, marketing materials, and board room meetings.  And every company wants you, the customer, to know about their corporate culture and how great it is.  But, just what is corporate culture?

Defining Corporate Culture

Its always helpful to start with a definition.  So, according to Wikipedia, corporate culture is an idea, “which describes the psychology, attitudes, experiences, beliefs, and values (personal and cultural values) of an organization.”  Well, that’s only moderately helpful.  Lets rip that apart a bit.  So, corporate culture is an idea.  That is, its not something tangible.  You’re selling an idea, or a spirit, or a value system which you hope permeates your corporate structure.  Next, it deals with psychology, attitudes, experiences, beliefs and values.  So, its not something merely dictated from the top down.  In order for it to “work” it has to be believed and practiced by the majority of people at a company.  And, here’s the catch, it has be experienced by the majority of people in a company.  So, it can’t simply be an idea; it has to be put into some sort of practice.  Finally, it relates to a specific organization.  That means, it has to deal with the way the business as a whole interacts or does business.  Merely having an organization full of people who are committed to fantasy football, and play in their spare time doesn’t qualify.  It has to relate to every aspect of business.

To recap, it has to be something that a majority of people believe in, that a majority of people put into practice, and it has to relate to the way in which a company does business (at some level).

Corporate Culture in the Real World

Yeah, like this…only less Rock-Ish

As I stated earlier, every company wants to have a corporate culture.  Its like living in a penthouse in New York City: you say your apartment has feng shui even if you have no idea what it is.  Why?  Because all the cool kids are saying it.

Clearly, some companies get it.  Southwest, Zappos, Google all have very real corporate cultures that set them aside.  For Zappos its an absolute commitment to customer service, above all else.  As CEO Tony Hsieh puts it, they’re in the business of delivering happiness.  For Google, it seems to be a combination of extreme innovation combined with their founding motto: Do No Evil.

But what does it tell us that these handful of companies come to mind so quickly?  Why don’t thousands of other companies pop into your head as well?  Because some companies are “doing” corporate culture in the right way, and others just want you to think they are.  There are plenty of companies, for instance, who say they’re committed to customer service.  But when it comes time to return something, or get assistance from tech support, their claim to a customer-oriented corporate culture seems a cruel joke.  Its as if they’ve determined that their real corporate culture is to fool the customers.  We’ve all dealt with these types of companies, and we’d prefer never to do so again.  Our love or anger for a particular company ultimately stems from its corporate culture.  So, how does this play into our industry?

State of the Home Security Industry

The home security industry is hard to nail down.  Its been fragmented for so many years.  On the one extreme you have the “big guys” who have been entrenched at the top for so long they survive merely on name recognition.  On the other you have the local one man show dealer/installer.  He fights for business on a local level, and may do very well, but rarely makes a significant impact on the market.  Most fall in between.

Despite this fragmentation, there are a few generalizations to make about the home security industry and its’ collective view of corporate culture.  For the most part, the companies that make up the industry desire to present a view of their corporate culture as being professional, courteous and helpful, and committed to the welfare of individual homeowners.  Many are also turning to social media to present a view of an up-to-date, modern company ready to engage the world on its terms.  Is that reality, though?

Most Companies’ Real Corporate CultureNo.  Take a moment and read some reviews on the various companies in the industry.  You’ll read horror stories about bad tech support, sleazy salesmen, and long and confusing contracts.  So, customer service for the industry at large: Negative.  Now, what about really looking out for customers?  Most companies, large and small, charge a premium for home security monitoring.  They’re banking on two things:

  1. Most other companies charge that much, so you won’t think you’re being ripped off
  2. Because security monitoring is so important, you’ll think its fair to pay that much

The reality is otherwise.  They’re playing games to hoodwink you into signing up with them.  ”Free installation”, “free system”, “only $99 down”, etc.  And it sounds great; really, really great.  But, if you look at the numbers, and what you could pay elsewhere, you realize that you are being overcharged, again and again.

But that’s not all.  If you read those same reviews, you’ll find out that cancelling is a giant hassle.  Somehow, its very difficult to cancel with most of these companies and you end up being auto-renewed for another 3-year term.  Now, I have no doubt that the lawyers for these companies very carefully drafted their contracts.  And, I have no doubt that if customers retained their own lawyer, they would know exactly how to cancel.  But is that good customer service?  Does that qualify as a great corporate culture?  To ask the question is to answer it.

How is SafeMart Different?

As I mentioned yesterday, we made the Inc. 5000 again this year.  And I attributed that to our complete focus on customer delight, and a desire to offer our customers the newest and most innovative services.  This, in large part, makes up our corporate culture.  But, that could be just all talk.  How can I prove it to you?

First, with our pricing.  We’re competitive.  We sell you equipment that you pay for up-front.  We don’t sell you a “free” system and then add the cost in to your monthly monitoring rate.

Second, with our monitoring.  We don’t force you to get it.  We think you should.  I think I’ve written about monitoring more times than I’ve written about anything else.  We’re committed to security, and don’t think you’re being fully secure without monitoring, but its your choice.  You don’t have to get a system with monitoring.

Third, with our monitoring price.  Standard, phone line monitoring is only $9.95 per month.  Is it lesser quality monitoring?  Nope, its UL-listed, central station monitoring.  They have all sorts of protections in place for redundancy, meaning no matter what, you’re covered.  They are a well-respected and reliable central station.  Your monitoring is not any different if you go with us vs. “the big guys.”  So, why do we charge so little?  Because we’re not trying to rip you off.  We want you to have monitoring, and we want it to be affordable.

Fourth, with our contracts.  We only you have sign a one-year contract, rather than the industry standard 3-year.  Why?  Because even though we’re convinced you’ll stay with us after a year, we want you to have the option to go somewhere else if you’d like.  Its your system, its your security: it ought to be your choice.

Finally, with our customer recommendations.  Check out our reviews on Google.  Look on our site to see what our customers have said about us.  Check out our BBB rating (its an A+).  And for immediate proof, check out what one customer had to say about our team:

I am absolutely certain that I saved well over 50% of the cost I would have paid a commercial installer by dealing with SafeMart.  I have the satisfaction of having first hand (sic) knowledge of my system’s capabilities and peace of mind that, should I encounter future issues with the system, SafeMart’s technical support stands behind the product.

Now that is corporate culture in action.

To conclude, in the security industry, corporate culture does matter.  It affects your savings, your peace of mind, even your security.  And the real corporate culture (not what’s portrayed) by too many companies in this industry is bad.  Its bad for business and its bad for you, the customer.  At SafeMart, our corporate culture is the real thing.  We are devoted to the customer and delighting them.  In the end, to customers, that’s more important than overpaying to go with a company just because its the “big guy.”

 

Source: http://en.wikipedia.org/wiki/Organizational_culture

SafeMart On the Inc 5000 for 2nd Year in a Row

For the second year in a row, SafeMart is on the Inc. 5000.  As you may or may not know, the Inc. 5000 is an annual list of the fastest growing privately-owned businesses in America.  Its a pretty big deal, if I don’t say so myself, so we’re thrilled to be on there again this year.  We have a press release coming out later, so all of the official details will be on that, and I’ll update the blog with a link when its live.

What I wanted to talk about today was a more intimate view of why I think we made the list again.  In order to do that, its worth going back to our first listing last year.  At the time, we realized that we had succeeded because of our employees.  We were deep in the recession, everyone was feeling a little on edge, and many companies were cutting back employee resources.  And, if they weren’t cutting back the employees themselves, then they were cutting back employee compensation and bonuses.  We didn’t!  Everyone else cut back, and our wonderfully “crazy” board of owners decided to invest in their employees and give everyone profit sharing (above their normal salaries).  And, everyone got a nice check this year as part of that profit-sharing.

Think about that for a moment.  We’re in the middle of the worst economic time since the Great Depression, many people were losing their jobs, every business is squeezing down as tight as they can, including massive layoffs, salary freezes, bonus cancellations, etc. and our company does the opposite.  They decide to invest in their employees.  And I can tell you, to a man (and woman) every employee here loves the company.  They love the company because they know they’re really part of the team, not simply a number.  What they do helps shape the company and they receive the benefit of that hard work.  Its a recipe for success, which is why its surprising that so few companies do this.

Ok, so, if 2008 (and before) was the year of the employee (it still is, to be honest), then 2009 can safely be called the year of the customer.  Our C-levels have always had progressive ideas when it came to customer service.  And a desire to build a customer service machine was always part of the plan.  We had it drilled into us (oh yes, even us in the marketing and ecommerce side of things) that our goal was to give our clients excellent customer service.  But, in 2009, something changed.  We moved from the idea of customer service to the idea of customer delight.  And that became our goal.  And that goal pushed all sorts of things in the right place.

That desire to delight our customers pushed us to have the latest and most innovative technology and services available.  And, because we try to treat customers like family, our prices are fair and competitive.  But thats a side note.  The important part of the story is this:  There is a way to do business that values everyone involved in the process.  Our bosses choose to invest in those of us lucky enough to be part of this team.  In turn, we give it our all and invest our focus, resources and energy in our customers.  Its a win-win, and as you can see from the Inc. listing, its working.

So, sorry for the rambling “woo-hoo” but we’re pretty proud of what we’ve accomplished.  And at least for today, we have bragging rights!

Why SafeMart #4: Huge Product Offering

Its been a couple of weeks since I wrote a post in the Why SafeMart category.  So far, we’ve discussed customer satisfaction, free lifetime tech support, and professional grade security equipment.  Click on the Why SafeMart category at the bottom of this post to see the other articles.  To refresh, the purpose of this series is to tell you why SafeMart is the right security choice for you, the homeowner.  So, we have discussed and will be discussing those things that make SafeMart a best value for you; be they product selection or our same-day shipping.  And, as I stated in the inaugural post, not all of these qualities are unique to SafeMart.  Other companies may offer free tech support, still other companies offer professional grade security.  But only SafeMart combines all of these traits in one business.  And its that combination that really answers the question: Why SafeMart?

Getting down to today’s topic: what do I mean when I say we have a huge product offering?  I mean that we offer more products than almost anyone in the industry.  And I don’t mean we have just a few more products than our competitors.  I mean we have the Mt. Everest of product offerings and our competitors have the anthill.  And best of all?  These products are professional grade security items.  They’re not simply thousands of cheap consumer products.

Now, I know it can be great to visit a store with only one product.  Perhaps you know exactly what you want, and perhaps that one product is just what you need.  But what if it isn’t?  What if you’re not entirely sure?  No matter how knowledgeable their staff may be, a company with only a few products isn’t in a great position to offer you a solution that is perfect, just for you.

At SafeMart, on the other hand, we may only recommend a few different models to most customers.  But our knowledgeable support staff have literally thousands of products to draw from, so that they can make recommendations that are specific to you and your needs.  That doesn’t mean we don’t have the one product you were interested in at the smaller store; it means we have that product and a whole lot more.

So, why SafeMart?  Because we have a product offering large enough to meet any needs you may have.

Home Security for Peace of Mind

In an article written for the Cleveland Sun News earlier this week, Susan Ketchum relates her experience of moving from a reporter of crime to becoming one of its victims.  You can read the article for all of the details; I won’t go through them here.  What I really want to discuss are the feelings Mrs. Ketchum describes at the end of her piece.

I could deal with losing “stuff,” but the thought of being watched was creepy. What if I had come back for something, and found them there?

She was safe; her family was safe.  The thieves took some electronics, but nothing material that couldn’t be replaced; though they did take something immaterial that was irreplaceable: her peace of mind.

We hear it all the time from potential customers.  They’re embarrassed about the initial robbery, scared that it may happen again, and they no longer feel comfortable in their own home.  Every creak in the night makes those feelings present and intense.  They need a home security system to help restore some of that peace of mind.  And its great that a system helps them do that.

But why not prevent the heartache and anxiety before it happens.  Getting a home security system after you are burglarized is a wonderful, and perhaps necessary, thing.  But why not purchase and install a monitored home security system before you’re robbed and help prevent it from ever happening?

Look, I’ll repeat it again: most burglaries are crimes of opportunity.  Burglars don’t want to be caught, and they don’t want to trigger an alarm system.  That’s why the Washington Post’s study shows that homes without a security system are three times as likely to be broken into than homes with security security systems.

So, purchase a home security system today, and invest in your peace of mind.  Because once it’s gone, you can’t get it back.

 

Sources:

http://www.cleveland.com/sun/all/index.ssf/2010/08/susan_ketchum_its_a_different.html

http://www.washingtonpost.com/wp-srv/artsandliving/homeandgarden/features/2007/burglary-070507/graphic.html

Security Has Its Limits: Leon, Mexico Seems Unaware

We’re going to take a little different focus than usual on the blog today.

It was almost the end of yesterday’s workday.  I was finishing up some last minute emails and looking forward to going home and enjoying a well-deserved beer.  And, we all know that when you’re working later than five, your brain isn’t firing at full capacity.  So, I didn’t have the energy to read an article from FastCompany on the creation of the “Most Secure City in the World.”  I grabbed the url, emailed it to myself and went home for the evening.

After some much-needed coffee this morning, I pulled it back up, along with a new article from Gizmodo on “The End of Privacy.”  I have now read both of those articles and let me tell you, what they are describing is insane.  Its the sort of story you’d expect someone to tell you whose usual attire consists of a bathrobe and a tinfoil hat (not that there’s anything wrong with that).  We’ll dig into the particulars, but the gist of the story is that Leon, Mexico will be installing iris scanners throughout the city to track the actions and whereabouts of both criminals and law-abiding citizens.  What?  Is this a joke?

Even in an age where we have sacrificed personal liberties, and a sense of decency and decorum, all in the name of a vague and abstract safety, surely this sort of activity must cause us to shudder, right?  To think that literalizing (not even sure if that’s a word) the figurative “ever-watchful eye of government” is a good thing is confined only to the suits who darken the doors of the deep recesses of some governments.  Right?

But if that’s so, then where is the outcry?  Why aren’t the people of Leon simply saying No! to this intrusion into their daily lives?

And, lest you think I’m over reacting, lets look through some of the facts brought out in both articles:

  • Leon is a city with over one million people.
  • Starting now, a company called Global Rainmakers will be installing iris scanning devices throughout the entire city of Leon
  • Some of these scanners are capable of correctly identifying up to 50 people per minute
  • They are also capable of identification while the people are still in motion; that is, people do not have to stop anywhere to be detected
  • The first phase of installation will begin immediately and will cover security-related public places: jails, security checkpoints, police stations, etc
  • The second phase of installation will be rolled out over the next three years.  It will cover bus stops, train stops, ATM machines, bank entrances and more
  • All criminals will be required to have their eyes scanned
  • All law-abiding citizens are asked to voluntarily scan their eyes
  • It is RainMakers’ stated goal to eventually have everyone in their database, or at least connected to some central iris database

So, a city of one million people will be subject to the next generation of tracking in what can only be called the beginnings of a police state.  Since when does government have the right to monitor former criminals who paid their debt to society (obviously excluding those still on parole or probation)?  Since when does government have the right to monitor banks and ATMs?  What does this have to do with criminal activity at all?  Since when does government have the right to keep a perpetual eye on their citizens?  If this isn’t a police state, if this isn’t a recipe for tyranny, then I don’t know what is!

Now look, at SafeMart we’re big fans of security and safety.  Its our whole life, the air we breathe.  And we’re also big fans of police and other emergency personnel.  We support any reasonable technologies or programs that help make their jobs easier, and our lives safer.  We recognize that governments have a legitimate right to use their authority for the protection of their citizens and for national self defense.  We are absolutely in favor of those things and defenders of the brave men and women who lay their lives on the line to help achieve that goal.  And if we can do anything to assist them, we’re happy to.  But, even security has its limits.  And this crosses them.

So, lets end with this line from Gizmodo, which I heartily second.  It comes immediately after noting that Rainmakers’ head, Jeff Carter, wants the whole world on the scanner database in 10 years:

Of course, that would be good for Carter’s business.  For the best of the rest of us, I hope this never happens.

Back to School Safety

Its that time of year again.  Its hotter than…well, you know what, rain seems to have travelled away to cooler climes, and the stores are starting to fill up with notebooks, pens, and binders (do they still make trapper-keepers?).  That’s right, its almost time to go back to school.

And despite all of the excitement and anxiety surrounding this annual ritual, its important to ensure safety remains a priority.  As a small child, I remember my mother getting us on the school bus, and waiting to meet us when we got off at the end of the day, if not at the bus stop, then certainly at the front door.  That experience is simply not the case for every child anymore.  More and more, mom (or a neighbor) gets the kids on the bus, waves goodbye and heads to work.  And, in what is becoming increasingly more common, kids are getting off the bus by themselves and coming home to an empty house.

In fact, the issue has become so pervasive that we use a common term for these children: latchkey kids.   The name derives from the fact that the only thing to greet them when they arrive home is a latch.  Backing away from the potential problems with such a situation, the reality is that sometimes there isn’t another option.  Children may, even if not every day, have to come home alone on occasion.  But, how do you make sure they’re safe?

Here is a brief and introductory list of recommendations to help keep children safe once the school season is fully upon us:

 

  • Talk to your children about safety, and what you expect from them in order to help keep them safe
  • Make sure children know how to safely and carefully arrive home from their bus stop
  • Purchase an alarm system with latchkey notification to alert you if your child doesn’t disarm the system by your predetermined time
  • Have your kids check in with a neighbor who lives at home, just so someone else knows where they are
  • Make them call as soon as they get home and let you know if they’re going anywhere
  • Put locks on all medicine and liquor cabinets

We won’t be able to protect our children for the rest of their lives, but for the short time that they live at home under our watchful eyes, we should do our best to make sure that they are safe and happy.  Following the above steps is one way to help do that.

What sort of safety tips do you use with your children for the school year?  Let us know.  As always, we love to hear from you.

 

Carbon Monoxide Detector: Necessary, but Not Enough

Environmental safety is always a topic of concern.  A few years ago, I knew about carbon monoxide detectors, but didn’t care if I had one or not (I didn’t).  Today, I’m a big proponent of these type of life-saving devices.  Why?

A couple of years ago, I sat down with someone in the industry and we discussed some of the serious issues that arise from carbon monoxide poisoning.  Still, it seemed an unlikely reality.  Then I found out that friends suffered mild CO poisoning, thankfully without long-term repercussions, but certainly with illness at the time.  Then, not long after a friend from New York began getting sick on a regular basis and couldn’t figure out what was wrong.  Thankfully her doctor knew the signs enough to know that she was suffering from CO poisoning.  Imagine if it had become worse, or if she didn’t go to the doctor.  She could’ve died.  Thankfully, she was, and is, fine.  but, all of these things got me thinking, and ultimately committed me to CO protection.

Having discussed CO detectors before, I thought there wasn’t much more to say, but an article in the Belfast Telegraph piqued my interest.  The title is, “Carbon Monoxide: don’t rely on detectors alone.”  Worth a read, I figured, and I was right.  The basic point is this: a carbon monoxide detector exists to alert you to a problem.  It doesn’t identify the source of the problem and it can’t alert you to potential future problems.  All it can do is warn you once the danger is already there.  And that’s great.  Its a huge and necessary thing to know as soon as CO levels become dangerous in your home.  But, its the last step, not the first.

So, what does the article recommend?

  • Have your gas appliances serviced and checked annually, by a professional
  • Keep rooms well ventilated
  • Check flues and chimneys on a regular basis

Lastly, if you’re feeling sick, especially nauseated, check with a doctor.  Carbon monoxide kills about 170 people every year in the United States(source); and while that number may seem small, its 170 too many for a killer that is preventable, and detectable.

Oakland PD Saga Continues: What’ll Chief Batts Think of Next?

About a month ago I wrote on the unfortunate and bizarre decision by the Oakland Police Department not only to significantly reduce its police force, but also to announce a number of crimes to which police will no longer respond.  Reducing the police force may be a necessary evil; I don’t know, I don’t live in Oakland, nor am I in their budget office.  But, Chief Batts’ decision to announce, in a press conference, to which crimes Oakland police will no longer respond was both bizarre and dangerous.  Since then, I’ve been keeping my eyes and ears open for any further developments of this story.  Today, we have the next chapter.

According to an article in today’s New York Times, private businesses in Oakland’s Chinatown district are investing in additional security, and pursuing the possibility of hiring a private security company to protect their property.  Abstracting from who should really be doing this job, I think its a good idea, under the circumstances.  And, since they’re no doubt helping the police immensely through this, perhaps they should be given a tax credit of some sort.  I don’t know.  I’m just throwing that out there.  The point is, the residents of Oakland, particularly the business owners in Chinatown, are banding together to fix a very bad situation.  We can all agree that’s great.  Right?

Well, in another stunningly bizarre statement, Chief Batts doesn’t quite agree.  According to the article, he praised the surveillance system efforts of these business owners, but, as it says, “he stopped short of endorsing the hiring of private patrols.”  Why, you may ask?  Let’s hear Chief Batts’ own words: “I hope people are not doing that because they are scared.”

Chief Batts, you hope they’re not hiring a private security firm “because they are scared?”  Forgetting the obvious fact that the only reason someone would hire a private security firm is because they’re scared (making your statement completely unintelligible), lets take a look at the facts (all crime facts come from this source).  All statistics are year-to-date for 2010.  So far in 2010 there have been:

  • 50 Murders
  • 1,436 Aggravated Assaults
  • 107 Rapes
  • 1,711 Robberies
  • 4,607 Burglaries
  • 2,598 Motor Vehicle Thefts
  • 3,181 Larcenies
  • 91 Cases of Arson

Oh, and lets add one other fact: In July of this year, you, Chief Batts, oversaw a significant reduction of the police force in Oakland, and announced to which crimes the Oakland PD would no longer respond!  So, yeah, I’d guess they’re scared.  Because in 2009, Oakland was the 3rd Most Dangerous City in America, and your residents no longer trust you to protect them.

So, lets commend the business owners in the Chinatown district.  They’re committed to a safe and friendly Oakland, even if that means they have to pay for it out of their own pockets.  We can only hope Chief Batts gets behind this effort before he loses any more credibility.

Geotags Safety

Today we’re going to discuss a new phenomenon (well, not that new) which is probably unknown to most of you.  In fact, had it not run in the New York Times, I probably wouldn’t even bring it up, as it seems to fall into the category of too much information for would-be burglars.  You know the type of story, Watch out: there’s a crazy security flaw that no one else in the universe knows about but me; but I’m telling everyone in a major news outlet so that you can prepare yourselves.  The end result is always that bad guys who were too stupid to figure it out in the first place, now have a new means of attack.  Back to the story.

So, what is the serious risk presented in this article?  Online photos.  According to the article mentioned above, users can easily download a browser add-on that will allow them to see the geotag that your camera or smartphone imprints.  But what is a geotag?  Its a longitude and latitude location of where you took your image.  Which sounds really cool, right?  And, at some level, it is really cool to be able to look back and know exactly where you took each image.  Its really, really impressive.  But, combined with Twitter, Flickr, YouTube, CraigsList and more, it could be an invitation for danger.

Why?  Because with an easy Firefox download, you can view that data on anyone’s pictures who doesn’t have the feature disabled (And, yes, it is that easy; I just did a test).  Once you’ve dumped those coordinates into Google Maps, you’ve got an exact location of where the picture was taken.

Really wanna give this guy your home address?Now, if you took your pictures while on vacation in Italy, or the mountains of Colorado, no big deal.  But, what if you took a picture of your family, sitting in your living room to upload to Flickr so the grandparents could see?  Now, any potential thief knows where you live, and potentially what valuables are in the house.  If you post home pics on Twitter, and then later update to say that you’re at work, the thief now knows you’re gone.  It could be a complete disaster for you, and a field day for burglars.

Hopefully, you know enough now to turn this feature off if you take pictures with a newer digital camera or smartphone (the NY Times article links to resources to walk you through this).  But let me give one last word of warning.  Its increasingly (and disturbingly) becoming more popular for teens to take compromising photos of themselves and post them online.  That’s a terrible idea no matter how you slice it.  But with this security flaw, you’ve not only given potential predators your picture, you’ve given them your location.  And that is a recipe for complete disaster.

Final thoughts?  Don’t be stupid.  When taking pictures and posting them online, turn off your geotag feature.  And, take smart, appropriate pictures.  Thats good advice either way.

Vacation Security: Police Offer Free Home Inspections

Happy Wednesday, everyone!  Hope everyone is enjoying this week’s hump-day and ready to move on to the nice, easy slide to weekend-land.

Today I want to discuss an article from news-press.com, about Cape Coral, Florida police.  They have instituted a police volunteer program.  Basically, when you go on vacation, you call the police department and they put you on a list.  Then, on a daily basis, the volunteer squad will check all houses and call in robberies.  Its like having neighbors keep an eye on the place, only they work for the cops.  Not a bad deal, at all.

In fact, I think this is a great idea.  You’re leveraging the power of the local community (remember, these are volunteers) to help keep an eye on things.  And, you’ve got the full ear and support of the local PD.  It really is a great program.

But, why not take it a step further?  Why not create real, localized neighborhood watch programs?

We’ve discussed the idea of neighborhood watch programs before.  The reason I think they make for better security than the volunteer police watch is that these people live in your neighborhood; which means that they have a vested interest in keeping the bad guys out.  Also, the fact that they live in your neighborhood means that they’ll be more likely to notice things as they happen, not the day after.  Everyone agrees that the sooner a crime is reported, the more likely that the bad guy will be caught.

So, police volunteer program is good; neighborhood watch is better.  What’s best?  The best option (though, ideally you’d have all three of these) is a monitored security system.

What benefit does a home security system bring?  Well, just like a neighborhood watch program, it keeps an eye on your house; the main difference being: it is always keeping an eye on your house.  And it notifies immediately if something goes wrong.  Once that notification happens, a local siren alerts neighbors and friends that something is wrong.  Your system also contacts the central station, who, after attempting to verify, will contact local police and/or fire personnel.  Its like having a neighborhood watch, only the “neighborhood” consists of only your house.

So, best practices?  If you have a police notification/watch program, that’s good.  You should use it; you would be an idiot not to.  No, I mean, really.  If you don’t want to use a free program, set up by your local police to protect your home, just save some time and send me your valuables.  Now, what about neighborhood watch?  That’s better.  If you have one, join it.  If you don’t, have some of your more trustworthy neighbors over and pitch the idea.  Communities should look out for one another.  This is an easy way to do it.  Ok, finally, get a home security system.  This is your last line of defense, but its also your most powerful.  Studies show that homes with a security system are 3 times less likely to be burgled than homes without.  Installing a monitored home security system just makes sense.  And, of course: if you can, do all three.

Why SafeMart #3: We Make Our Customers Happy

Yesterday I spoke about my frustration with the security industry at large.  They talk, and talk, and talk, but once you stop to listen to what they’re saying, you realize its mostly just buzz.  That, combined with all of the “big guys’” minions buzzing around, means there’s simply a lot of junk to cut through in order to get something worthwhile.

Ok.  I won’t repeat my entire post.  But, yesterday, I ended that with a plea to really look at the companies you’re considering for home security.  Do they have real, valuable content?  Are they fair and up-front on pricing?  One I forgot to mention is customer satisfaction.

Determining customer satisfaction is normally a tough thing.  You can read online reviews (though those aren’t always that helpful), check the BBB (another good indicator, but it doesn’t tell you if they’ve delighted their customers), or you can ask a couple of customers.  The last option is what most of us do if we know one of their customers.

But what is another metric to determine how satisfied a customer is, specifically in the home security industry?  Alarm monitoring retention rate.  Sure, ADT or Brinks may have a gajillion customers for monitoring, but they also have 3 year locked in contracts.   That doesn’t mean they’re keeping all of those customers at the end.  It simply means they’re good in getting them through the door; whether they can keep them is another story.  So, what about us?  Where does SafeMart fall in this category?

SafeMart has a 94% retention rate (which would be even higher if you considered that some of those we “lose” have passed away).  Did you just read what I said?  Is it in your brain?  We have a 94% retention rate! 94% Wow.  That is almost unbelievable.

And lest you think I’m patting myself on the back, let me assure you, I’m simply the messenger.  That wonderful statistic is due to all of the hard work and dedication of our sales and customer service teams.

Ok, basically what I’m saying is this: Listen to what our customers are saying: 94% of them are saying that they’re happy enough to stick with us, and have us provide for their home security.  We’re fairly proud of that statistic, and hope it makes your decision easier.

So, why SafeMart?  Because we make our customers happy!

Best Home Security: Quality Amidst All the Buzz

So, you’re interested in home security.  Perhaps you’re looking to increase your own home protection, or maybe you’re just wondering what options exist.  Maybe you’re a student writing a report on home security or burglary rates in the United States.  Who knows?  The simple fact is that you’re looking for home security information, and you’re turning to Google to help you.

Here’s the problem: Most of what you find is junk, plain and simple.  The home security industry has always been somewhat fragmented.  You have a few “big boys” at the top who thrive mainly off of name recognition.  Then there are the smaller “traditional” players.  These would be heavily localized installers and dealers.  And, finally since the advent of the internet (thank you, Al Gore), there have been online players.  These companies (of which SafeMart is one), focus primarily on DIY home security, and use the internet (exclusively or almost exclusively) to present their offering.  Those are the main sectors of the home security industry.

This Guy Must Be Researching Home SecurityAlmost all of the players in this industry have some online presence (doesn’t every business, these days?).  But, not all of them are created equal.  I was realizing this as I was checking the blogosphere and Google News for any security-related updates over the weekend.  And what I found was total junk.  Really, don’t believe me?  Go to blogsearch.google.com or google.com/news and type in “home security.”  Be prepared.  I warned you.

In blog-land, its really bad.  Thousands of affiliates from the “big guys” mentioned above, traditional dealers trying to build out a new website, and thousands of “entrepreneurs” living, working and shipping out of their basement are all rehashing the same content.  And the content is low-quality.

I’ve known this for a while, but it really hit me today how it must affect you, the homeowner.  I realized that, because I can’t stand sorting through all of the junk to find the one or two legitimate pieces of new content each week.  In that sense, the industry at large ought to be ashamed of itself.  It does no favor to its potential customers.

Now, why am I mentioning all of this?  Sure, the home security industry’s online presence leaves something to be desired (like a giant online delete button), but so do many industries’ presences.  What does it matter?

It matters for two reasons:

1. Home Security is an important decision and you need the right information to make the right choice.

2. In the pursuit of that right decision, finding yourself encumbered with all sorts of useless (at best) information, you will be tempted to simply back away from the online security world, and focus on a more “traditional style.”

And that would be a shame.  Because in most cases, that is not the right choice.  Too many traditional companies operate by pulling the wool over your eyes.   You pay too much on a monthly basis for the service you receive, and the contracts are, at times, confusing.

So, what should you do?  Don’t just go with the “big guys” simply because they’re big.  Take the time to research different options (because most people don’t need an installer).  And, when looking at blogs, corporate websites, social media, etc., immediately eliminate companies who offer little to no value, or simply rehash things found elsewhere on the internet.

Who Should Take Care of the Elderly?

A few days ago we discussed scammers who take advantage of the elderly in order to get either credit card information or, the worst case, actually rob their victims’ homes.  I concluded that we have a duty to take care of those vulnerable, and venerable, members of our society.  But what do you do when the protection a family member needs is from themselves?

This morning, WVEC.com, a local news station in Hampton Roads, Virginia ran a story about the return of a missing Alzheimer’s patient.  The woman in question is older, lives alone, and has Alzheimer’s disease.  She wandered away from her home to look for flowers.  She didn’t return when she should have.  Her family became concerned, and the police initiated a search.

Through the assistance of police, emergency personnel, and a host of local volunteers, she was found six days later, and taken to a local hospital.  After recovering, she went home.  That’s the theme of the WVEC story: her homecoming.

The older woman seemed somewhat embarrassed, asserting that she’ll never go out of her house alone again; that she’ll never get lost again.  Its both touching, and humbling to witness someone realizing that what they’ve done for decades is now impossible.  After relating her mother’s insistence never to leave the home by herself again, the daughter says, “Well, you won’t be by yourself anymore…”  You’re brought to the point of elation that the daughter will take over her mother’s care.  But what followed was certainly more than anti-climactic.  The sentence finishes: “Well, you won’t be by yourself anymore, ’cause you’ll have your bracelet with you.”

I know I’m treading on dangerous ground here; I almost decided not to write this post.  I’m making no judgments as to the concrete circumstances of this family.  There are cases where an older family member simply won’t accept assistance, or where other realities make it impossible to take care of that relative.  But, it must be noted that its a sad thing.  The elderly cared for us when we were helpless children, raised us, gave us the best years of their lives.  That they should be on their own in their vulnerable years must always be a tragedy, even if a necessary one.

So yes, lets use the best home safety and security that exists for our older relatives.  Lets spare no expense to make sure that they are as safe and secure as possible.  But, in those cases where it is possible for us to physically care for them, lets not use mechanical devices to substitute for real family life.  After all, they never did.

Tell me what you think.  Am I right?  Does it matter?  Who do you think is responsible for caring for the elderly, and how much care is enough?

What You Need to Know About Fire Safety

Fire and fire safety have been on my mind lately.  No, nothing bad happened; I simply had a very interesting conversation with someone in the security industry who is known for his devotion to fire safety and his extensive knowledge in the area.  Obviously, I work for a security company, so I’m committed to fire safety.  And, because I work with getting out the message, I’m aware of the dangers a fire can pose.  Still, I wasn’t prepared for his statistics.

So, I began digging around, looking at the information available, and thought I’d like to make some of it available to you.  So, at the end of this article, you’ll find a few resources that I think are highly reliable, and incredibly useful.

Back to my story.  So, we were sitting at a greasy spoon, eating their (locally) famous hamburgers and hand-battered onion rings, and sipping glasses of iced tea.  My acquaintance asked if I knew much about fire safety.  ”Enough, I guess,” was something like my response.  Well, apparently not.  He proceeded to tell me that the time to get out of the house safely is a matter of only a few minutes once the flames break out.

A few minutes?  C’mon, I thought.  It must be longer than that, right?  Well, unfortunately not.  Generally, once the flames burst forth, you have less than 5 minutes to get your family and anything you will save, and get out of the house.  5 minutes.  5 short, precious minutes to save anything and everything you hold dear.

I recently watched the film Leap Year with my wife (alright if you’re expecting a predictable chick-flick), and in it the leading male role asks his potential love interest: If there was a fire in your house, what would you grab? In the movie, the purpose of the question is to show her rootlessness and superficiality.  But, its a legitimate question.  Ask yourself now: What would I grab if my house was on fire?  Obviously, any loved ones, but then what?  Now add up the time.  Imagine you’re awakened from a deep sleep, and you have to get everyone in the family up and out of the house.  Would 5 minutes even be enough?  And supposing it was, would there be time to get those old family heirlooms that mean so much; those items that no amount of money could buy?

Now imagine how you would do that if you didn’t have fire and heat detectors in your house?  It would be nearly impossible.  Don’t believe me?  Here’s a sobering statistic for you: According to a 2008 FEMA Study, every 3 hours, someone in the United States dies from a house fire.  And a serious house fire breaks out every 60 seconds throughout the country.

So, do yourself a favor.  Get educated, and get protected.  There will be more on this to come, especially dealing with the benefits of having a monitored fire detection system, but for now we’ll leave it here.  Don’t take risks with the most important things in your life.  That’s not something you want to regret one day.

Some Easy Resources:

  • http://www.usfa.dhs.gov/downloads/pdf/publications/fa-130.pdf
  • http://www.firesafety.gov/citizens/statistics/index.shtm
  • http://www.usfa.dhs.gov/

 

 

Criminals Targeting Seniors in the UK

According to a news article from the BBC today, a group of criminals is targeting seniors over 80 years old in a home security related scam.  The plot went something like this: Call and pretend you’re from a home security company.  Ask the residents if they’re over 80 years old.  If not, hang up.  If so, warn them about dangers of not having a home security system, and ask personal information about their current home security protection.

Now, lets discuss a couple of things.  This should have raised a ton of red flags.

  • No legitimate company should be asking you specific information about your home security protection.  Now, that doesn’t mean a real company won’t ask; it just means they shouldn’t.
  • No legitimate company should be asking about your age.  Home security protection is for everyone.  And while its true that certain groups may be more vulnerable, that doesn’t mean you target them alone for this sort of service.

Now, lets say you were the recipient of this type of call.  What should you do?  First, if they ask about your current home security protection, don’t tell them.  Leave them with some very generic answers.  If I were a recipient of these calls and was satisfied with my existing home security, I would simply say, “I have a great home security system already.  So, I’m not interested.  Thank you, though.”  If I wasn’t currently satisfied and was legitimately interested, I would say, “I’m satisfied with my current level of protection, but would be willing to discuss your products and services.  Can I have your company name and phone number, please?”  Under no circumstances should you agree to let them come to your home at this point.  Don’t give them any personal information.  If they insist on setting up an appointment immediately, they’re using bad business practices.  Simply hang up the phone.

Now, why would you do these things?  You would do them for two reasons:

  1. Most burglaries are crimes of opportunities.  A burglar doesn’t want to get caught.  A security system drastically decreases the risk of burglary according to numerous studies.  If you’ve told them that you have a great home security system, or that you’re satisfied with home security, you’ve made them nervous.  It is far less likely that they will target you.
  2. Asking for their company name and company phone number, but refusing to schedule an appointment gives you the upper hand.  In fact, you should do this no matter who calls you on the phone.  Once off, go online and search for the company.  See what reviews they have.  Do they have a website?  Does it look and feel legitimate?  Also, check to see if the number the caller gave you matches with the number listed on the website.  If you feel safe that it is a legitimate company, with a real website, and positive reviews, and you want information from them, then call the number and set up an appointment.

Look, this is not a problem that only affects our neighbors across the pond.  This sort of thing is happening all over the U.S. on a daily basis.  In the best case scenario, they’re merely looking to swindle you into paying them for a non-existent service.  In the worst case scenario, they’re looking to rob you.  Don’t let yourself be a victim.  If you feel uncomfortable about any strange calls, alert the local police.  If someone is coming to your house for an appointment, it may be worthwhile to ask a neighbor, friend, or family member to be there as well.

Oh, and a last thing: if you’re someone involved in these sorts of scams: Be assured, there’s a special place in Hell for people who take advantage of the elderly!

Why SafeMart #2: Professional Security Products

Today was a slow news day; which I realize is an odd commentary on our society.  Because when you consider a headline such as: “Geithner: Unemployment Up Before Down,” and think that’s a “slow news day” it means that we are living in strange times.  Anyway, I digress.  The point is, its good/bad/indifferent (depending on your perspective) that its a slow news day, because I’m going to do installment 2 of Why SafeMart?

And today’s topic will be: 

Professional Security Products

 So, first lets start with what we have.  We carry top-line wireless and hardwired systems from all major manufacturers.  This includes, GE, Honeywell, Visonic, DSC and more.  It includes their full selection of professional-grade security products.  

Why does this matter?  Who cares?

GE, Honeywell, Visconic, and DSC are giants in the industry.  They have proven track records, incredibly reliable products and well-backed warranties.  When you go with them, you know you’re going with quality, and history.  And that’s worth something.

But surely, you must get the same products at every other security company.  Its not like you’re getting lesser-quality security equipment…right?  Well, that all depends where you go.  While many companies also use professional-grade equipment, too many newer companies aren’t.  They’re using equipment of their own creation, or GE-branded equipment of a much lesser quality, or something along these lines.  And that’s a problem.

Look, if you’re buying a universal remote, by all means choose whatever you’d like that fits your budget.  If you’re choosing a laundry detergent at the grocery store, go for the store-brand: its cheaper and probably works just as well.  But, if you’re talking about protecting your family, the most important thing in your life, is Walmart-brand security really what you’re looking for?  I think you and I both know the answer to that question.

So, for reason number #2: Why SafeMart?  Because we offer the finest professional security products from the world’s top manufacturers.  

East St. Louis Cops vs. City Council: Residents Lose

Taking a page from the hallowed halls of Oakland’s beleaguered local government, the East St. Louis City Council announced last week that they would make significant cuts to the area’s police and fire force.  (Before we discuss this issue, it is worth pointing out that their police chief did not announce which crimes they would no longer respond to, as another chief recently and notoriously did.)  These new cuts amount to 30% of the existing police force, as well as a sizeable portion of the firefighters in the city.  To realize the extent of the problems, one need only read in the article, that only one patrolman will be on duty for the midnight shift under the new cuts.  Cities a fraction of the size of East St. Louis have more than one patrolman on duty at that time.  To operate under the belief that this lone police officer will be able to handle all police duties in the city for that shift is to operate under a delusion.

And who is to blame?  On the one hand its easy to blame the city council: They’re downsizing the force, leaving residents under-protected.  On the other hand, according to the article, there is simply no money.  They attempted to work out a deal whereby police and firefighters would take two unpaid days each monthly period, but the officers thought this was simply too much.  Surely, some sort of compromise could have been reached.  Because, as it stands now, the city council is becoming very unpopular, and those laid-off officers are making far less money than they would have, had they simply accepted the offer (painful though it may have been).

I don’t live in St. Louis.  I can’t pretend to understand the very difficult decision facing the city council; nor can I pretend to understand the frustration of those police officers and firefighters who daily lay their lives on the line, only to receive pay cuts and layoffs.  I’m not making a judgment call here as to who is in the wrong.

What I am attempting to say is this: there is a clear loser here.  And those are the residents of East St. Louis.  Where will they turn when crimes happen, or fires break out?  To whom can they turn for protection?  The sad answer is, no one (or at least not anyone beyond themselves and their neighbors).

I have no desire to use a tragic situation to make a sales pitch, so I won’t.  But I will leave you with this.  If you live in East St. Louis, you need to seriously consider some sort of burglary deterrence, and most definitely fire protection of some sort (preferably a monitored fire alarm system).  Your family and your belongings are simply too important to leave in the hands of local bureaucratic wrangling.

Arkansas Is Right: Avoid the Door-to-Door Scammers!

In the past, I’ve expressed my frustration with the world of journalism.  Too often they repeat either the same old tired clichés, or generate an impressive amount of ignorance in one single piece.  So, imagine my surprise when I saw this article from the Carroll County News in Arkansas.  The headline: Caution Needed When Shopping for Security Systems.  Well, Carroll County News, you are a newspaper after my own heart.

So, what is the theme of this article?  It’s nothing new, but it’s still good advice: Don’t trust door to door salesmen.  Harsh, right?  I know.  And I’ll make in initial caveat: I’m not speaking about every door-to-door salesmen.  Many of them are hardworking, and no-doubt sincere.  But the reality is that in the security industry, door-to-door salesmen (in general) have a bad name, and there’s a good reason for it.  Too often the companies they work for encourage sleazy tactics designed to hard sell you into a system you don’t need for a monthly price you can’t afford.

So, what tips do they offer?  How can you “smell a rat” at your door?  Among other red flags, be concerned if the salesman…

  • Insists that he installs that day
  • Makes you a deal that sounds too good to be true
  • They offer free installation

In closing, kudos to the state of Arkansas.  If you live there (or even if you don’t) take their advice and just say no.  If you are in the market for security (and let’s be honest, you should be!), stop by and see us.  We’ve got the security you’re looking for.

Solar Powered Security?

Recently there has been a lot of talk about solar powered home security.  The topics and ideas range from strictly solar-powered systems (attached to a dedicated, small solar panel) to simply using your existing home solar to power your control panel, just as you would use it to power your refrigerator.  My goal today is to briefly discuss this new trend, hopefully avoiding getting into any muddy waters or angering anyone.

First, a disclaimer:  I’m a big fan of solar power.  I love the idea of sustainable, cheap energy.  And lets be honest, once you cut past the political side of things, everyone loves the idea of renewable energy.  What’s not to like?  As I said before, its cheap (I’m speaking of the energy source, not the equipment to harness it), its renewable/sustainable, and puts a little more power in the hands of the homeowner.  Its a win all-around.

That being said, I need to lay out another premise of my argument: Until all the bugs are worked out, and its completely reliable, there are certain things we don’t to power with solar energy.  So, for example, (and I’m happy to be corrected by a competent authority), we wouldn’t want to power a military base, essential to our national security, entirely by solar power.  I say entirely, because I think you could use it as a primary, normal source, as long as you had a completely reliable backup.

Which brings me to security.  Securing your home is not something to be taken lightly.  Its immensely important, protecting the most valuable things in your life: your loved ones.  Protecting your home and property is great, and ranks way up there in importance, but your loved ones come first.  In that case, I want my security system to be on, all the time, no matter what.  Yes, there’s a 24 hour backup in most systems and that will certainly help.  But I’ve looked into solar systems before (and I love them), but they have pretty serious weak points in the winter months.  You really need to have a solid backup system in those events.

So, my final statement: Yes, lets move towards a more efficient, and more cost-effective method of powering our home, appliances, and home security systems.  But, lets make sure that we do so in a way that keeps our families safe and secure.

Why SafeMart?

Howdy friends.  Sorry for the delay in posting over the past week.  We’ve been working on some great things here at SafeMart, which I’ll be sure to share with you as we roll them out.  Today, however, I want to discuss something a little different: Why SafeMart?

This is a fairly serious question.  Choosing a provider for your home security equipment and monitoring is a incredibly important decision.  The company you choose shouldn’t simply be adequate; it should be outstanding.  After all, we’re discussing the safety, and security of your home and loved ones.  This isn’t buying a new cd-player.  All of which means: You need to find the best company; the company that stands out in the crowd.  And, I can say, that company is SafeMart.

This may sound like a bold, and perhaps ridiculous, claim.  But I stand by it.  And over the next few weeks, months and years, I am going to prove it to you, by means of this blog series.  While not all of the reasons will seem earth-shattering, and while not all of them will be exclusive to SafeMart, taken together they will paint a picture of a company that is completely and totally dedicated to the safety and happiness of its customers, a company with low, competitive prices (and a low-price-guarantee), and finally a company with the single best technical support staff in the industry.  Put another way: They will paint a picture of the security company you want to protect your home; a picture of the best security company in the industry.

Free Lifetime Tech Support

Our technical support experts are available to you, Monday through Friday, 8:00am – 5:00pm, for the life of your system.  This may not seem like that big of a deal.  But when you look at the industry at large, it is.  Many home security providers offer technical support for only a limited period of time, or only while you have monitoring with them.

That may seem fair to you (hopefully not), but think of this.  What if your system has a false alarm ten years from now, and simply won’t shut up.  What if you want to start using a system again because you had a bad experience in your neighborhood.  So what you don’t need it now.  Apart from setup, you don’t need tech support early in your ownership.  You need tech support when the system starts to fail; or after you no longer remember how to use it.  And when that happens (and believe me, I’ve spoken to these people before) life is miserable.  Sitting in your house with your siren blaring, all of the neighbors losing patience, and your hair falling out by the minute is precisely when you need lifetime tech support.  And we have it.  Lots of the other guys don’t.

Don’t waste your time and energy trying to diagnose a specialty problem on a piece of advanced technology.  Let us handle that for you.  Why SafeMart?  Free Lifetime Tech Support, that’s why!

Oakland Police Won’t Tackle Crime

Wow.  Today is one of those days.  Each day, I come in, sip my coffee and run through the national (and sometimes, international) news concerning home security.  Usually, this entails five or six break-in stories, a smattering of how security cameras helped catch the bad-guy, and a pinch of local police department offers home security advice.  That is to say, while each situation is unique, it follows a pretty consistent pattern.

So, imagine my surprise…no, my shock when I read the following byline on DrudgeReport:

Criminals Delight: Oakland Cops Won’t Respond to ‘Minor Crimes’

What?  Obviously I couldn’t resist.  I clicked through expecting to find nothing, fully expecting to be a dupe of the media who sensationalize headlines on stories a statue would find boring.  But, instead of that boredom and duplicity, I found that honest-to-goodness its true.  The Oakland police announced a list of crimes they will not respond to.

Ok, I thought, prior to reading the list, perhaps these are legitimately small things and the Oakland PD simply can’t afford it right now.  Its good and well to have police responding to reports of skateboarders on the tennis courts, but maybe its just not in the budget.

Well, I was wrong.  Without reading the entire list, I’ll give you just a few of the ‘minor crimes’ the Oakland No Longer A Familiar Sight In Oakland? PD has decided to avoid.

  • grand theft
  • require to register as a sex offender
  • extortion
  • vandalism

and, did you guess it:

  • Burglary

Are you serious?  Is the Oakland Police Department joking?  Its one thing to choose not to respond to certain crimes.  Its a far worse thing to tell the public what those things are.  And its an unbelievable insanity when those crimes include the ones listed above.

To be honest, I don’t know what this means regarding home security systems.  Will they respond to calls from the central station?  It doesn’t appear so from the article, but its hard to tell.  Will they respond to the calls of Neighborhood Watch programs?  Again, the article appears to say no, but no one can say for certain.

What we can say for certain is this: The decision of Chief Batts to not only eliminate these crimes from his police response requirements, but also to announce them to the citizens, and yes, the criminals, of Oakland will rank as one of the most bizarre, and potentially dangerous decisions ever undertaken by an American police officer.

Do It Yourself Security….No, Seriously

We’ve discussed do it yourself security fairly often in the past.  After all, SafeMart is committed to supporting those homeowners interested in home security who also have the DIY mindset.  And apart from us, there are a handful of other companies similarly committed.  What you haven’t seen very often is a discussion of DIY home security by the mainstream news or from the “big guys” like ADT or Brinks.  Is this because its a bad model, or simply too difficult?  Is SafeMart appealing to an incredibly small demographic of extra-knowledgeable handymen with a ton of time on their hands to install and program a home security system?

Well, not quite.  You see, I’m going to tell you the dirty, little, not-so-secret secret of the “big guys.”  Their business model exists and, in fact, thrives on consumer ignorance.  ”Sign up with (pick your poison) and receive a free home security system.”  ”Only $99 for a system.”  You’ve heard some variation of this line when watching or hearing TV or radio ads.  And, the system is free or 99 dollars or whatever it is they’re promising.  Whats not free is the 36 month contract you have to agree to in order to get the free or discounted system.

Still, a 36 month commitment isn’t that bad for a home security system with central station monitoring.  And I agree, its not.  What is bad, what ought to be criminal is the exaggerated monthly monitoring rate.  You see with the “big guys” you’ll pay somewhere between $26 and $35 per month for standard alarm monitoring.  Still doesn’t seem bad?  Consider that SafeMart offers standard alarm monitoring from a UL listed, reliable alarm monitoring company for as little as $9 per month.  Other companies committed to the DIY model do the same.  Thats somewhere around a $200 to $300 a year difference in the cost of alarm monitoring.  And remember, you’re tied to a contract for three years.  Meaning, when its all said and done, you’ll pay somewhere between $600 and $900 more for alarm monitoring.

So, its clear that from that perspective, its really not a savings.  But, what about the cost of the system.  After all, if they give you a free system, you really are saving in the long run, right?  Lets look at the GE Simon XT, the most popular wireless security sytem on the market, and one used by the “big guys” as well as those committed to the DIY model.  Lets assume that the “big guy” is giving you the system for free.  Lets assume they only charge $30 per month (the average to low-side of these contracts).

Big Guy:

GE Simon XT System: FREE

3 Years Contract for Alarm Monitoring at $30 per month: $1,080

Total: $1,080

SafeMart:

GE Simon XT System: $249

3 Years Contract for Alarm Monitoring at $9 per month: $324

Total: $573

Total Savings: $507

Now, I want you to remember when reading this: This is best case scenario!  Most of the conventional companies will charge you an installation fee, and at least some initial payment for your system.  But, even in this best case scenario, you’re talking about an additional $500 dollars.  That doesn’t make any sense.

Make the smart choice, and if its time for you to get a home security system, don’t use one of the “big guys.”

Notes:

*This is the first installment in a series of posts on Do It Yourself Home Security.  The next post will deal with choosing a system and the last post will deal with ease of installation and programming.

*This post is not intended to make any claims about the cost, motivations, systems, etc. of any specific company.

Alarm Monitoring Video

Ok, here is a link to our newly revamped alarm monitoring page.  I think you guys are going to love this.  We tried to change some of our layout and language to make it the easiest for users to understand the whole process.  Our new video guru also created a great video to explain the benefits of monitoring in general and the benefits of using us for monitoring.  The page is here.

Security Systems in Topeka KS

Security systems are not something most people think of when they think of Midwestern towns and cities like Topeka. They think low-crime, friendly farmers and a wide open landscape. And, for the most part, they’re right. But Midwestern cities are cities just like anywhere else, with their own sets of problems and criminal activities. The reason I’m picking on Topeka is because they’ve been experiencing a burst of crime in the past year or so. And, increased criminal activity means people in need to start thinking seriously about home security.

According to local Topeka news station, KTKA.com, the city’s rate of murder and rape have doubled compared to last year. And, robberies, assaults, thefts, and arson are all up as well, some as high as 50% compared to last years numbers. What does all of this mean? Hopefully in the long run it means nothing. Hopefully, Topeka’s police chief will continue to push ahead with increased security measures and all will be well. But, that will take time. What should a resident do in the meantime?

The smart thing for a Topeka resident to do in light of these startling numbers is to purchase a home security system. A security system offers burglary deterrence against would-be intruders, and, if monitored, offers emergency response assistance. All of which is to say that your chances of being robbed are significantly decreased and, in the unfortunate event that you are burgled, the central monitoring station can dispatch police and other emergency personnel.


Whether you are in Topeka or New York City, or even in Delia, KS, a security system represents a sound investment in a safe future.

UTC Fire and Security Acquires GE


On March 1, 2010, UTC Fire and Security finalized its acquisition of GE Security. According to Security Info Watch, the UTC acquired GE Security for almost $2 billion. The merger should take place over the next year, with continued utility of the GE name during the phaseout period.

GE Security is a familiar name to readers of this blog, as it stands at the top of the home security and automation industry. From their great wireless systems such as the GE Simon XT to their incredibly small and reliable micro door/window sensors, GE is known for making quality, cutting-edge home security products.

UTC Fire and Security may be less familiar to readers of this blog, and perhaps little known even to security dealers and installers. United Technologies Corporation (UTC) was founded in 1929, and manufactures high-technology products in a spectrum of different industries, ranging from military aircraft to elevators. source The fire and security division was founded much later, in 2003, when UTC acquired Chubb, a renowned safe making company. The acquisition of GE is perhaps UTC’s most known acquisition to date.

What does any of this mean for the security installer or dealer? It should mean relatively nothing. UTC Fire and Security purchased GE Security because GE knew what it was doing in manufacturing reliable, state-of-the-art security equipment; which is to say that UTC will keep GE’s systems and reliability.

Check back for more information. If there are any updates in the GE Security acquisition, I’ll be sure to post them here.

Alarm Monitoring for Dummies…or the New York Times


Last week, the New York Times online ran an article in their business section titled: Weighing the Value of Home Security System (sic). The article opens with what the author no doubt hopes will be a shocking (and thus compelling) introduction: Security systems don’t work when you need them to. Alright, I’m hooked. I want to read and find out about when I will need a security system to work, and why it won’t (or may not) work in that circumstance.

So, when would you need your security system to work? Basically, you need it to work anytime that an emergency occurs: fire alarm, panic buttons, break-in, etc. And when, according to the New York Times won’t it work in those cases…precisely when you need it…..? Oh, right, when your power is out for longer than 24 hours. Really??? Well, thanks, Mr. New York Times for that brilliant revelation. What possible solution is there to this problem? If power’s out, you know you can’t get normal AC power (obviously), and you know that a battery has a necessarily limited amount of life before it uses up its power store.
So, yes, in the case mentioned, where power was out for three weeks, the security system was unable to call out. But, lets be honest, folks: did anyone expect it would do anything different? I know its not a huge deal, but the attempt to entice readers with what amounts to shady headlines is frustrating. For accusation one, Home Security Systems:1, NYT: 0.
The next gem of the article comes in the section on why security systems can’t protect you because of delays in police response. Apparently, police don’t take burglaries in an over-serious manner, and in some large cities can take up to 45 minutes to respond to a Central Station call notifying them of the burglary. Well, c’mon, this has nothing to do with the security system at all. Basically, the NYT attempted to dispel myths about security systems, but instead dispelled myths about certain large-city police departments. Current Score: Home Security Systems: 2, NYT: 0.
The last frustration comes with a general anecdote where the author relates the story of a man who had a monitored home security system. He was away from home, but a babysitter was there with his children. While away he received a call from his alarm monitoring company alerting him that a smoke alarm went off in his house and asking him if it was a false alarm. He proceeded to ask if they had contacted his home. The monitoring rep told him that they had called, but since the babysitter wasn’t on the authorized list, they couldn’t speak with her. Not surprisingly, he was angry.
Here is where the NYT gets something right, but its only partial. The security monitoring company should have immediately contacted police and emergency personnel upon receipt of the news of a fire or health alarm. They didn’t, and they should be shamed for that. In the instance of a fire or health alarm, every second counts. This calling around baloney is insane. At the very least, they should have contacted emergency personnel as soon as they found out there was no authorized user at the home.
Lest you think I’m going to give the NYT a point for this one, rest assured…I’m not. You see, the thing is, I know a thing or two about central stations. And the good central stations don’t follow the bogus policies of the above-described company. If there is an entrance alarm, the central station will call your home in accord with national standards. If they don’t receive you, they will contact emergency personnel. In the event of fire or health alarm, as I stated, they will dispatch immediately. So, while its true that the company mentioned deserves a failing grade, its not true of most alarm monitoring companies…which means our friend should have done better research. Score: Home Security Systems: 3, NYT: 0
So, that’s all for today’s review of the Gray Lady’s thoughts on home security. But I will do a postscript. It was mentioned that alarm monitoring cost between $25 and $100. This doesn’t have to be the case. SafeMart, among others, offers UL-listed central station alarm monitoring for less than $10.
Full article can be found: http://www.nytimes.com/2010/05/01/your-money/household-budgeting/01wealth.html

 

GSM Alarm System


More and more, we hear people who are interested in a GSM Alarm System. I find this interesting primarily because it shows a shift (however, subtle) in homeowners’ thoughts concerning home security. And, on a lesser note, I find it interesting that people are beginning to use the term GSM Alarm System. That may not seem interesting, but to someone in the security industry, it means homeowners are becoming more advanced in doing their research.


So first, for those of you who don’t know: What is a GSM Alarm System? We all know what an alarm system is, so I’ll pass over that. The main question, then, is what is GSM? GSM stands for Global System for Mobile Communications. Basically, its a communications standards used by cell phone companies and other mobile communication platforms. What does it have to do with security?

The way a “normal” monitored alarm system notifies a central monitoring station of events is via a telephone line. It calls out, using your home phone line, and alerts the station to any alarms, including information on the type of alarm being sent. The central station then attempts to contact the homeowner, and if there is no contact made within a short, specified period of time, they dispatch the necessary emergency personnel.

But, what if you don’t have a phone line? Many people today use cell phones as their only home phones, meaning, a traditional set-up simply won’t work for a home alarm system. In that case, what do you do? Well, that’s where a GSM module comes into play. This module attaches to your system and contacts your central station via GSM standards (basically like a cell phone). Its a great and easy option for monitoring for someone who wants a monitored home security system without having phone lines.

That’s the basic nature of a GSM Alarm System. If you’re looking for one, we’d recommend the GE Simon XT. Its a well-respected, reliable system to which you can easily add a GSM module. Stop by and take a look, and see what you think. (Oh, and right now that system comes with a $100 rebate. See page for conditions).

Common Sense Home Security Tip # 1

From WISHTV8 in Indianapolis comes an interesting story. Apparently, a couple went to a concert and returned home to find that $10,000 worth of their stuff was gone. They caught it on video tape, but something didn’t seem right. As the article says, “It’s as though the men knew exactly how much time they had…” Well that’s weird. How would criminals know exactly how long you’d be gone? Even if they scoped out your house, and knew you left, they wouldn’t know you’d be going to a concert, or for how long.


Oh wait…that’s if you didn’t announce to your 500 (500??) Facebook friends that you and your fiance were going to that show and would be gone. First of all, no one has 500 friends…500 real friends, that is. Which means, assuming you are very popular and have even 20 very close friends (let’s be honest, most people don’t), that’s 480 acquaintances on your “friend” list at Facebook. Which means, if you don’t set your privacy settings in an intelligent manner, that’s 480 (at least) people who see your personal updates, but who you really can’t or shouldn’t trust that well.

So, why am I picking on this couple? Its not them I want to pick on. They simply provide a nice example of what I’m trying to say: Be discrete. Don’t share your personal lives with every stranger you ever met just because you want to win an obnoxious online popularity contest. Seriously. Just don’t.

So, this is common sense home security tip #1: If you are on Facebook (or MySpace, or Twitter, or whatever) don’t pretend that you are a million times more popular than you are in reality and tell a bunch of complete strangers what your exact plans are. If you do, one of them may rob you. (Disclaimer: They may not rob you, but you probably shouldn’t be surprised if there is say..oh, $10K worth of your stuff missing.

New Home for the Blog

Everyone,


Hope you like the new home for the blog (ok, its not really much different from the old home, I know). The main “new” thing is the site design. We’ve put up a new template and will be implementing some overall style changes to make it a better user experience. Have ideas on what could make us look better? Let us know in the comments.

Home Security Tips

It’s getting to be that time of year again; birds are singing, grass is turning green and burglars are on the prowl. Wait…what? Yep, unfortunately, when you get to spring/summer it means an increase in home burglary and home invasion. But, there are things you can do to protect yourself from becoming a victim. Let’s take a look at those tips:

1. Keep Bushes Around House Neatly Trimmed

That’s right, not only will it make your neighbors happy, it’ll give thieves less of a place to hide. One of the first things you need to know about home defense is this: Most burglaries are crimes of opportunity. Which means, if they have to stand in front of your house, trying to open a window or pick a lock and they have nowhere to easily hide (i.e. tall, unruly bushes) they’ll be less likely to pick that house; all for the simple reason that they have less of a place to hide. And did I mention it’ll make your neighbors happy?

2. Have Neighbors Pick Up Your Mail When You’re On Vacation

When we get into summertime, people love to take vacations. Whether its the beach, or getting away to the cool, peaceful mountains, summer = vacation in America. And that’s great. But you don’t want to leave a giant “Rob Me” sign when you go on vacation. Whats that? Of course you wouldn’t do that? Well, only sort of. A mailbox overflowing with mail and a driveway filled with daily newspapers is basically robber-code for: I’m not home. Please steal my things. Seriously, folks, have a neighbor pick up your mail and newspapers when you’re gone. If you don’t want to do that, then have the post office and newspaper company hold your mail.

3. Close Your Garage Door

What? My, garage door? You’re either thinking one of two things right now: A. I always close my garage door, or B, why does it matter if my garage door is closed. My response? No you don’t, and it matters because people will steal from you. Think about how easy and inviting an open garage door is to a thief. First of all, there’s a good chance he can wander in there, and break into your house, unnoticed by neighbors, through your inside door. But, even if that’s not his final plan, he can just as easily wander into your garage and steal those nice power tools (insert whatever other expensive things you have in your garage) you got for Christmas last year. Now, for this one, I have a little help: get a Garage Butler. They’re cheap, and they will automatically close your garage door if you leave it open for a certain period of time.

4. Have a Well-Lit Exterior, or Purchase Motion-Sensor Flood Lights

I’m guessing this one isn’t a surprise (hopefully none of these are). As I mentioned above, thieves like to rob places that are…well…easy to rob. They don’t want to risk your nosey neighbor peering out the window and seeing them, all lit up, right in front of your house. So, if you put in motion detector flood lights you won’t waste electricity, but you’ll still have the necessary (and startling) light coverage you need, when you need it.

5. Invest in a Security System of Some Sort

Security systems are cheap these days. No, really they are. You can get a top-of-the-line, sophisticated, sleek looking security system without breaking the bank. And it can be simple. You can choose just to cover windows and doors, and maybe a motion sensor or two. The great benefit is this: If someone breaks in while you’re sleeping or away, and you have a monitored home security system, then someone else will be notified. And, they can contact local emergency personnel, who hopefully, can nab the bad guy, and throw him in jail for a very long time.

I hope these tips are helpful. They are not comprehensive, but they are designed to get you thinking about securing and protecting your home, just using common sense. If you have any great tips to add, post them below. We’d love to hear them!

Honeywell Total Connect


Total Connect from Honeywell is the beginning of a new era in home security for anyone owning, or wanting to own an Ademco security system.

In the past, if you had one of these systems, you were somewhat limited in your monitoring options. Basically, you could have central station monitoring (which is great, by the way) or you could do simple self-monitoring (have a system call a private number if there was an event).

All the while, if you owned a GE System you could have top-of-the-line interactive home alarm monitoring. Well, with the release of Total Connect, you can have that with Honeywell, too.

What Does It Do?

Total Connect allows you to have complete remote control over your home security system. As long as you have a SmartPhone or access to a computer, you can control your system as if you were in your own house.

Why would you need that? There are a number of possible reasons, but I’ll just give one example. Perhaps you have a neighbor who needs to drop something off, but you don’t want to give them a user code. What can you do? Simply remotely disarm, let your neighbor in, and re-arm the system once they’re gone. The possibilities are endless.

The new service from Honeywell will also notify you of system events in your home. These notifications are customizable, so you can choose what types of messages you’ll receive. You can choose to receive a notification any time there’s an event (door opening or closing) or simply when there’s an alarm. Or, if you have a child coming home from school to an empty house, you can have your system notify you if they haven’t returned at a given time. This is a great feature for peace of mind. You can choose to receive these notifications by email or text message…its up to you.

How Much Does It Cost?

The cost for Total Connect service from SafeMart.com is $29.95 per month (prepaid annually) and includes 24-hour Central Station Monitoring. That is a great deal, and certainly worth considering if you currently own a Vista or Lynx system. Stop by SafeMart today and see how Honeywell’s new security monitoring can help you stay connected.


History of Home Security…(Sort Of)

Guard Animals

If you lived in ancient Rome or Greece (or anywhere in the ancient world for that matter) you were limited in your options of protecting your home. Sure, if you were a king, emperor, provincial governor or any other member of the elite class, you may have had some options when it came to security. But, if you were an average Roman, it was a sturdy door, your slaves, and you to fend off any would-be attackers…oh, that and a giant Beware of Dog sign. A giant Beware of Dog what??

Apparently, things don’t change much over a few thousand years. You still see beware of dog signs to this day, but none quite as elegant (or permanent) as the Cave Canemmosaics placed outside Roman villas. This particular one was found in the excavations of Pompeii, rediscovered in 1824. Source


Moats and Gates

This is a pretty slick idea. You have a city or personal castle that you want to protect against raging hordes of barbarians, or nighttime thieves…what do you do?

You build an enormous ditch (read river) around the outside of your property and fill it with water. This, like guard dogs, is apparently a pretty natural thing for humans to do. I say that because moats were used in ancient Egypt, Europe in the middle ages, and ancient Japanese imperial cities. Source

They were used to protect fortified cities, sacred temples and shrines, the palaces of noblemen and kings. Safe to say, if you were inside of one of these moated castles, you were living in a relatively safe place. And, let’s be honest…it looks really cool.

The gates idea goes hand in hand with this. Even if you got through the moat, the gate was going to keep you from getting in. Basically, in the middle ages, you would have two of these gates. The idea is that the guards would trap you between these two gates. Then they would drop heavy items on you, or shoot you with arrows through…wait for it…murder-holes. Yeah, they were serious about security. Source

Guards

In Ancient Rome, it was a big no-no to bring the armies of Rome into the city itself. It had been done, but always with great damage to the Republic. But, at the time of Caesar, and later, Augustus, the state organization switched from Republic to Empire. Still, the people loved their traditions, and weren’t interested in Roman armies hanging around. So, if you’re the Emperor, you’d like some military protection in the city of Rome, but can’t have the military itself. What do you do?

If you’re a genius like Augustus you create a paramilitary force called the Praetorian Guards. Basically, they were to keep peace and order in the city, and protect the emperor and his family.

<
p style=”margin-top: 0px; ma
rgin-right: 0px; margin-bottom: 0px; margin-left: 0px; font: normal normal normal 12px/normal Helvetica; “>It was a great plan. Worth noting, however, that the Praetorian Guard sometimes did the opposite of their protection role. When things got crazy with the Emperors and the Guards had enough of their foolishness, they would kill the emperor and pick the new one themselves. This was always a possible downside of personal guards…if they’re close enough to protect you, they’re close enough to harm.

Home Safes


Home safes aren’t an overly difficult thing to make, so thats why they’ve been so ubiquitous throughout much of human history. What do you do to make a safe? Take a chest, slap a big lock on it, and you’re in business (at least on a simple level). That concept evolved until you get to the

all iron safe of the middle ages. These began to be a bit more burglar-proof. But, of course, they weren’t entirely, and given enough time and dedication, the thief would probably have all of your stuff. Source

Eventually, as the technology developed, safes became impregnable, utilizing unique keys, fire and explosion-proof materials, and, of course, combination locks. Today, you can put your stuff in a safe, blow up your house with some dynamite, and smash your safe with a sledgehammer…and it’ll be totally fine (depending upon the safe, obviously).



Security Systems

We finally come to the security system. And while all of the above are still in use (ok, maybe not moats and murder holes, but I digress), the electronic security system has come to firmly embody the modern age of personal and property protection.

With high-speed wireless systems like the GE Simon XT or reliable, incredibly expandable systems like the Ademco Vista 20P, home security is at a whole new level; and its just beginning.

In the next couple of years, we’re going to see completely customizable, ridiculously expandable, simple to use next-gen home security equipment. Only, home security (as an idea) will become (dare I say it?) a thing of the past. In the next era of home security, its all about home automation. The ability to use your security system to control everything in your home easily and remotely is already here, and that technology is really just ramping up.

Home Security Monitoring

Home Security Monitoring is one of those things that is often overlooked, except here at DIY Home Security, where we talk about it way too much. But that’s a different story.

We talk about it so much because we believe in it and its importance. And we think you’re not using your security system (or your grey-matter) to its full extent if you’re choosing not to monitor.
So, in that spirit, I thought once a week I would give just one point that makes sense for alarm monitoring. Check back every week (I’ll try to make it every Thursday) and I’ll give you yet another reason why you need home security alarm monitoring. If you’re not convinced at the end (I have no idea when that will be) I’ll give you back all of your money…which, as you know is absolutely none! Nice.
Ok, without further ado, here is week one of: Why you need to have alarm monitoring!
Homeowner Insurance Discounts
Insurance companies love it when you have home alarm monitoring. Why wouldn’t they? If there is a fire or someone breaks into your home, they’re on the hook…unless you have alarm monitoring that will contact a central station who will in turn, contact police or fire personnel.
So, great, you get to make your insurance company happy! Oh, you don’t care about that? Well, they do. That’s why most insurance companies offer a discount (sometimes up to 20%) on your premium for homeowners insurance when you have central station alarm monitoring. That’s a significant savings.
And with SafeMart, you can get UL-listed alarm monitoring for only $9.95 per month…which means in many cases your alarm monitoring will be free, or at least incredibly cheap.
Now that’s a good reason!

 

Alarm Monitoring


Alarm Monitoring…so important, so often overlooked. Now, I know I’ve said this before, but I’m going to say it again, if you have a home security system, you should have Central Station Alarm Monitoring. Ok, lets talk about why thats the case:

Scenario 1: Someone breaks into your home when you are away
With Monitoring: Your system sounds an alarm locally, and then notifies the central station. The central station will try to contact you, to avoid any false alarm responses, but if they are unable to do so, almost immediately, they will notify local police and/or emergency services for dispatch.
Without Monitoring: Your system sounds an alarm locally. Additionally, some panels will allow your system to call you and notify you of an event. You can rush home or call the police. Only problem is, in most cases, the police won’t dispatch for you, an average homeowner, unless you are a physical witness of the events. Sorry.
Scenario 2: Your home catches on fire when you are away.
With Monitoring: Your smoke/fire detectors sound locally, and your system immediately notifies the central station. They immediately notify emergency personnel without attempting to contact you first. Fire and rescue will be dispatched immediately.
Without Monitoring: Your smoke/fire detectors sound locally. Hopefully a neighbor sees the smoke/fire in time to call a local fire department.

Scenario 3: Someone breaks into your home while you’re there. The person finds you and tells you to disarm the system immediately.
With Monitoring: One of two things: You go to your system and enter a durress passcode. This will silence the alarm system, announce that its been disarmed, etc. At the same time, it will send a duress alert to the central station, who will immediately dispatch police. Second option. You can’t disarm in time, and your central station still calls. You tell them it was a false alarm and when they ask you to verify using your verbal password, you give them the verbal duress password. The intruder will be none the wiser, but central station will immediately dispatch emergency personnel.
Without Monitoring: You go to your system and enter the correct password. The siren, your only source of notification is gone. You hope that one of your neighbors heard.
Scenario 4: Your home catches on fire when you are at home.
With Monitoring: You focus on the important things, getting yourself and your family out of the house, taking any valuables, memorobilia you can grab on the way. At the same time, your system contacts the central station who immediately contacts your local fire department. You were able to focus on the most important things, and still have a fighting chance of saving your home.
Without Monitoring: You focus on the important things as well. At the same time, your system does nothing, other than sounding a local smoke/fire alarm. You hope that you neighbors hear the noise and call 911 so you still have a fighting chance of saving your home.
The above seem a bit dramatic? It may seem far-fetched to imagine someone holding you up in your home while you enter a duress passcode, or your house catching on fire. But really, you know its not that far fetched. Thats why you have an alarm system, thats why you have smoke detectors. They’re not useless without alarm system monitoring, but they aren’t working to their full capacity.
And since you can get UL-Listed, Home Alarm Monitoring for only $9.95/month from SafeMart, why wouldn’t you?

 

ADT Buys Brinks


What??? Did I just read that right? ADT bought Brinks? Well, yes, practically speaking. ADT is owned by Tyco. Tyco recently purchased Broadview, which is Brinks’ new name. Additionally, according their website, Tyco owns seven companies that make security equipment. Are you noticing a trend?


Tyco was already dominant in the home security market through ADT. Brinks is number of two of the “big guys,” so we’re not looking at much competition anymore. Ok, great…why do I care?

I care because I don’t think the “big guys’” model is a good one. Giving you a “free” system or charging you little down may seem good on the face of it. After all, who wants to invest all that money upfront? Well, if you read the fine print and count out the monthly payments, you’ll soon realize you’re paying for your system…over and over.

I suppose maybe there’s an upshot to all of this. Since ADT, via Tyco, just swallowed its own competition, homeowners may look elsewhere to see what options are available to them. In that case, they may begin to realize that the “great security deal” they got wasn’t so great after all. And thats a good thing…if you like saving money, that is!

Home Security and CES 2010

Hey folks,

Just got back from CES 2010. As always, there were about ten million things worth seeing. However, my brain started shutting down after a while, so I didn’t get through everything. But, what I did get through was interesting and I thought I’d share it with you. Ok, well actually I’m just going to share one thing with you, but it will comprise most of the cool stuff I saw: home integration.
In the past we’ve had home automation and home security. And, certain systems (the ElkGuard is the best example) allow for integration between the two. Other systems are, at best, clunky when it comes to custom home integration. But, that seems to be changing. Control4, DLink and a few others all showcased their complete home integration systems…and man, were they sweet!
So, just wrap your head around complete control, with remote access. On business in Switzerland and want to look in on your security cameras? No problem. While your’e at it, you might as well check on the thermostat, dim some lights and shut off the music you left on in the living room. And its all seamless. As the Guiness guys would say: Brilliant!
There were a few other things that I’ll let you know about as we go forward. They should really make things interesting.
Until next time…

Home Security in 2010

Well folks, we’re back now from a long hiatus. We’ve been working on a ton of great stuff over at SafeMart, from new monitoring options to better more advanced system packages. I wanted to highlight just a few products/services to keep your eye out for in 2010. (Note: some of these have been around for years, but are worth taking another look at). So, in no particular order:

1. Freeze Alarms: Ok, thats pretty boring sounding. Plus, they’ve been around forever. True, but most of us haven’t seen a winter this cold in a long time. If you don’t have a freeze alarm and you don’t want to spend thousands of dollars when a pipe busts, you should get one. Available http://www.safemart.com/Freeze-Alarms/Basic-Feeze-Alarm-wVoice-Alarm-FA-B-CCA.htm for $65.
2. The DSC Alexor: This is a fairly new system. It was released with a lot of hype but sort of died out after that. I would say this: If you are in the market for a versatile home security system, that is super-fast, and can handle some decent upgrades, the Alexor may be for you. Check it out here http://www.safemart.com/Wireless-Home-Security/DSC-Alexor-2-Way-Wireless-Alarm-Kit-KIT495-1CP01.htm. Starts at $299
3. New Releases in Home Alarm Monitoring: I’m not going to get into this much, even though its the most exciting thing coming down the pipe, since its not fully live yet. Just check back at this link from time to time if you have a Honeywell system. We’ll be offering you great products at an incredibly low price. Stop by and see us. And if you simply want central station alarm monitoring, click the above link. Its available at wholesale pricing.

 

Expandable Home Security

Part Five of a Five Part Series Taking a Quick Look at the SmartMoney System

Expandable home security is something that few homeowners think of, until its too late. But here’s the reality: Things change. You may add-on to your home, realize you didn’t purchase enough security devices, or your security needs may simply change over time. Either way, you need to expand.

With most companies, what does that mean? Well, it means that you’re going to pay a premium, both for the device itself and to have them add it on.

What does it mean with the SmartMoney package? It means that you pay the same wholesale price as everyone else, and you don’t pay a dime to have it programmed into your system. Should I repeat that?? You don’t pay a dime to have it programmed into your system! Its the ultimate expandable system.

Still not convinced that the SmartMoney Home Security Package is the most innovative, hottest offering on the market? Click on the link above to check it out in detail.

Compare Home Security

Welcome to part four of a five part series in which we’re taking an in-depth look at the SmartMoney Home Security Package from SafeMart.com.

Today we’re going to compare home security options between SafeMart, Protect America and ADT on the basis of cost, but focusing also on monthly contract length and a few other factors. I’m not really going to give much commentary here. I’ll just let the numbers speak for themselves.

Ok, so whats it cost? Well, this is where the affordable part comes in. You pay $78.95 down (plus the cost of any additional accessories), and then $29.95/month for the next 24 months. Its a low cost, short term payment plan option.

So, lets see how that price compares to Protect America or ADT?

For 36 Months (the length of ADT’s and Protect America’s contracts) the cost is as follows:

ADT: $1,419.64

Protect America: $1,078.20

SmartMoney: $875.80

Why is it so much cheaper? Two reasons: 1. Our monthly cost is less than ADT’s. And our initial contract length (24 months) is less than both ADT and Protect America. 2. After the initial contract of 24 months is up, our monitoring cost goes to wholesale pricing: $9/month! With the other guys, your monitoring price stays high.

Just a few other comparisons:

Renters Allowed to Purchase Package?

ADT: No

SmartMoney: Yes

Protect America: Yes

Return Policy:

Industry Standard: 3 Days

SmartMoney: 3o Days

Thats some pretty powerful stuff. Oh, and one more thing. As opposed to many other companies, SafeMart allows you to add accessories to the SmartMoney package at any point during the two-year contract…for the retail cost. We don’t charge you any extra fee to program them into your system. Now thats impressive!

Reliable Home Security

Today we’ll examine part three of the five part series on SafeMart’s innovative new home security package: SmartMoney


Every company’s home security system is “reliable.” And by that (including the scare quotes) I mean that every company claims their system is reliable. Ok, so lets look at this in two ways. If you’re choosing a home security system, especially if you’re choosing monitoring, there are two aspects to reliability: the reliability of the system itself (panel, accessories, etc) and the reliability of the company you choose. We’ll examine both.

Lets start with the system itself. This is a generally true statement, so long as you’re choosing a reputable company. If you’re not, beware. I know of many companies who either sell older, dated models as the newest item out there, or they actually sell junk equipment. In choosing a home security system, make sure you choose the right system (Ademco Vista 20P, DSC 9047, either GE Simon system, etc). Don’t go with knockoff names or systems that aren’t big names in the industry.

Now to the second point: the reliability of the company. When you’re choosing a system, its not enough to ensure that the system is top of the line; you need to make sure that the company you go with is top of the line as well. Why? Because you’re relying on this company to help you get the best product, at the best price, with valuable, dependable technical support. And you want to make sure that if something happens with your system, you have someone who knows what they’re talking about that you can call for help. Some of these companies you see running around probably won’t even exist in six months. Is that who you want to trust with protecting your most valuable possessions?

Ok, now we’ve laid ground rules, lets move on to application. How does the SmartMoney Home Security Package fare with regard to reliability?

The DSC 9047 is an incredibly reliable system, recognized as such across the industry. The accessories that come with the system are similarly state of the art, and they are all backed up by solid manufacturer warranties.

Now to the company. SafeMart offers trained tech support and customer service. The SmartMoney package is programmed for you by trained professionals with a great deal of experience in the industry. If anything goes wrong, you can be certain that SafeMart will still be there, still offering the same great service they always have. But don’t take my word for it. Look at our report on the BBB (hint, we have an A+ rating), or at the Inc 5000 (annual list of the fastest growing private owned companies in the nation…yeah, we’re on there!).

Simple Home Security

Simple home security has never been easier… no really, I mean it!


Welcome back to part two of our five part series on SafeMart’s new home security package: SmartMoney. Today we’re going to be looking at the simplicity of the thing.

Lets run through an ordinary DIY purchase and installation, and then lets compare SmartMoney and see how it stacks up.

Ok, first the DIY. Once you’ve decided you want to go DIY, you’ll need to choose your system, and your accessories. If you’re ordering from a reputable company, you’ll be able to get someone to help you do this. Once you’ve decided, you purchase your system, and wait for it to arrive. Now its at your house. You need to install the system. So, you read through the installation manual, and trudge ahead. If you chose one of the more popular systems from SafeMart, you’ll receive an installation DVD that makes it pretty easy. Still, you have to program your entire system, install sensors and then do a test. At this point, if everything is working, you’ll be ready for monitoring. And, again, if you went with a reputable company they should be offering you free tech support during this process. So, its not overly difficult, but you will have to do some wiring, be familiar with some industry terms to really follow the installation manual, and then actually program it yourself.

Now on to SmartMoney. With SmartMoney, once you decide you want to go with this system, you’ll see an easy webform with your options laid out. No guessing as to which accessories go with the system, they’re all on screen for you to see. What happens next is really what simple home security is all about. You’ll receive an email with a list of all of the items you purchased. That email has a link to a pre-programming page. Here, you simply tell SafeMart which device is supposed to go where in your home. After that, they program it for you. When your package arrives, all of the sensors are already programmed in, and the system is ready to go. All you have to do is set time and date, change your user codes, mount the sensors and do a simple test. And, the SmartMoney package includes a DVD to walk you through even those basic steps.

So, what am I saying? Should you always choose SmartMoney over DIY? Absolutely not! For many people, DIY is the best possible option. They’re inclined to “do it themselves” and they’re ready for the task. It will save them some money and allow them to “get their hands dirty.” But, if you’re looking for a really simple home security solution, it doesn’t get any better than SmartMoney. Stop by and take a look!

Inexpensive Home Security

Welcome to part one of our five part series about the SmartMoney Home Security Package. Over the course of this series we’re going to look at the affordability, reliability, simplicity and expandability of the system. Finally we’re going to compare the system to ADT and Protect America. So, lets dig right in!


The first question that comes to many people’s minds when they consider home security is: How much will it cost? Now, I’ll be the first to admit that this isn’t the best factor on which to base your decision. However, people being people and the economy being what it is, its a big factor, if not the primary factor for the average homeowner.

So, what will it cost?

To start out it will cost you $78.95. That’s $49 for the setup fee and the first month’s payment of $29.95. Now, if you decide to add additional accessories, you’ll pay for those as well. Then, its $29.95 per month for a contract length of 24 months. If you’re just beginning your research, that may not seem like a big deal. But consider that the industry standard is a 3 to 5 year contract. When you do this, you realize that the SmartMoney package is just that: a smart way to use your money.

Stay tuned for further installments when we cover the other topics I mentioned above.

Home Security and Automation

There are home security systems that do everything a home security system should do. They monitor your home via security devices and alert the system when a door or window is opened, a motion detector picks up activity, or a smoke detector senses fire. You can then have your system contact a central monitoring station to take the appropriate action. These systems will definitely give you peace of mind. Then there are home automation systems that do everything they should do. They control lights, thermostats, home theater, audio and more. These systems will increase your comfort and convenience level and make day to day living more enjoyable.


Then there’s the Elk M-1 Gold. It is a top-line innovative home security and automation system. It will do everything a home security system should do (and sometimes even more) and it will control home automation perfectly. It is the best of both worlds.

I’ll be doing follow-up posts on the Elk M-1 to illustrate just how impressive this system is. But for now, I’ll leave you with two simple examples of how the Elk can integrate your home security and home automation in pretty neat ways.

1. You can turn off lights in a room if the motion detector doesn’t sense any activity for a set period of time (say 3 minutes). This will help cut down on your energy bill and your energy wastefulness.

2. You can have the front porch and front room lights come on when your car passes a driveway sensor that you’ve installed. It gives you the comfort of having a well-lit house in just the areas you want when you come home after dark.

Visit SafeMart’s site for more information on Elk’s amazing products. I think you’ll like what you see.

Introducing the SmartMoney Home Security Package

SafeMart is pleased to announce a new home security offering: The SmartMoney package. So, what comes with the SmartMoney package?


  • DSC 9047 Security System
  • 2 Wireless Door/Window Contacts
  • 1 Pet Immune Motion Detector
  • Yard Sign
  • Window Stickers
  • Installation DVD
  • Pre-Programming
  • 24 Months of UL listed Alarm Monitoring

So, here’s how it works. You purchase the SmartMoney system, tell us what options you want and fill out an intuitive user-friendly form to tell us how you want your system programmed. We then program your entire system, send it to you and you do the easy stuff: like mounting sensors and setting time and date.

Ok, so whats it cost? Well, this is where the affordable part comes in. You pay $78.95 down (plus the cost of additional accessories), and then $29.95/month for the next 24 months. Its a low cost, payment plan option.

Stop by SafeMart and look at the SmartMoney Home Security Package today. And for a little teaser, check out the promotional video below:




Home Automation with the Elk M1

Home automation is something we frequently hear about, and frequently see in movies or TV shows. Usually its some super-rich home where everything can be controlled with the touch of a button. It also usually seems a little unrealistic. Well, while some of the automation in movies may be ridiculous, most of it is also entirely possible, and you don’t have to be a millionaire to have it.


This is where the Elk M1 comes in to play. Its a home security and automation system designed to protect your home and loved ones while also giving you amazing capabilities to automate almost everything you can imagine. And its designed for normal home owners.

That’s not to say its cheap. It isn’t. It will cost you to have a home security and automation system that does everything you may want it to do. But it is worth it for what you get. Lets take a moment and think up just a few of the scenarios for which you may want to use the Elk M1:

1. We’ll start simple: Lets say you get up every morning at 6:00 AM. Well, you can have the light automatically turn on at 6:00 AM every morning as part of your wake-up routine. Or, to give a more practical example, lets say that you are on vacation. You want to give the impression to would-be intruders that someone is still there. Simply set your system to turn on a few determined lights every evening at 7:30 PM and turn them off (perhaps at varying times) at 10:00 PM. This would give the impression that people are home and make it less inviting to burglars.

2. Lets move to something a little more interesting/fun: I heard a story yesterday about how one customer uses this system. He put two driveway alarms along the edge of his driveway. Alarm A is closer to the road and Alarm B is closer to the house. This homeowner wanted the lights to turn on in his home when he or his wife arrived after dark. So, he set his system to turn on the front porch lights and the lights in his front two rooms whenever a car passed Alarm A and then Alarm B and it was after 8:30 PM. That way, if he was leaving and passed Alarm B and then Alarm A, nothing would happen. Or if he came home for lunch, since it wasn’t after 8:30 PM, nothing would happen. Pretty amazing stuff, huh?

3. Now a more practical, but still very neat application: If you’re like many homeowners, or if you have children and they are like most children, lights are frequently left on in your home. You move from room to room without turning off the lights, perhaps not to return to some of those rooms until you are ready to go to bed. And whats the end result of this? You waste money! So, how can the Elk M1 help you with this? If you have a motion detector in a room, you can set your system to automatically shut off the lights in that room if the motion detector goes for a certain period of time (1 min., 2 min., 5 min, whatever you want) without detecting any motion. And the end result of that? Less frustration with the kids and yourself and….more money saved!

There are hundreds and hundreds of other things that you can do with your system. I’ll just leave you with this. If you are interested in home automation and home security, you want the Elk M1. It may cost you a little, but it pays for itself in the long run.

Washington D.C. Home Security

Residents of Washington D.C. have a unique opportunity in home security. According to the following article from the Washington Post (click here), police are doing free home security evaluations. If you already have home security, this is a great way to see if your system “meets the mark.” If you don’t already have home security, its a good time to have someone come by to show you why you need one.


Also available in the same article are home security evaluations for Prince George’s County and Montgomery County in Maryland, and for the city of Alexandria in the Old Dominion.

Automatic Garage Door Closer


A high percentage of burglaries and home invasions occur by way of an open garage door. It simply makes sense. You’re in a rush, you leave quickly and forget to close the garage door. Maybe you think one of the kids will do it. Still, whatever the reasons, (and we can all imagine reasons why the door would be left open) an open garage door is still incredibly attractive to a potential thief/intruder. Ok, so what do you do?


You can make a concerted effort to close your garage door each time you leave your home. Ok, that’s good, except you’re already doing that at some level and the garage door is still being left open. So, what do you do? I think your best option, the one most likely to protect your home and family, is to purchase an automatic garage door closer.

The Garage Butler attaches to your existing garage door system. After you open the garage door, it is set to automatically shut the garage door after an interval of your choosing. And whats great is that it works with your existing safety features on your garage door controls. So, if your system currently has a safety feature if the door meets resistance, that remains with the garage butler. Additionally, it will give an audible warning signal once the predetermined time has been reached for the door to close.

The Garage Butler is an excellent choice if you’re in the market for an automatic garage door closer. And at less than $50, its a steal you won’t want to miss.

GE Simon XT Kit: Build Your Own


The GE Simon XT is one of the finest wireless home security systems on the market. Its ease of use and functionality, not to mention the reliability of a GE product, make it the top choice in the wireless security world. Ok, so none of this is new. Why am I writing to you today?


To let you know that SafeMart.com is offering a new GE Simon XT build your own kit. Up until know any kit came with certain preset items. From there you could upgrade your kit to meet your needs. The new build-your-own kit is nothing more than a panel and a ton of great options to let you customize and design the perfect kit for you.

If you’re in the market for a home security system (and you should be), you should definitely be taking a look at the GE Simon XT system in general, and this kit specifically.

Internet Safety

This won’t be a long post. I just wanted to draw your attention to a featured video on Honeywell’s Security Channel concerning Internet Safety It is a short, good video; and any parent with a child using the Internet should watch it.


Too many times parents back off of their job to protect their children in order “give them space” or “let them be themselves.” And when this comes to Internet use by children, we can only ask “At what cost?” To answer that question, simply turn on the news. Now, you wouldn’t let your child go walking around the back-alleys of a crime ridden city neighborhood? So why let them put themselves at as much risk through the Internet.

Now I know that we usually cover home security topics, but I saw this video and I think its important. After all, whats the point in barring the door and setting up an alarm system against burglars and other intruders if you simply give them access through the Internet.

Swine Flu Mask

Swine flu masks are all the rage these days. News report after news report shows people in various walks of life and living in various countries happily (or unhappily) sporting a mask. So, are they really that helpful?


It all depends. What really helps is avoiding crowds in infected areas, washing your hands thoroughly and practicing good general hygiene. That being said, if you are going into crowds, or if there have been a number of infections in your area, then yeah, its probably a good idea. So, what kind should you get? Well, there are a number of different options out there, the CDC and others give some recommendations, but ideally, it would be a mask specifically designed to help protect against the flu. Here’s an example of one that would make a good swine flu mask, an NIOSH approved N95 respirator mask.

Good luck and stay healthy!


Home Security Tips

Home security is usually one of the last things on people’s minds as we head into the beautiful world of spring and prepare for those summer vacations. Unfortunately for us, its not even remotely the last things on a potential burglar’s mind. So, here are a few tips to remember for home security at this time of year, especially if you’re taking a vacation.

  1. Trim bushes and trees that are close to the house. Keeping these trimmed will remove a handy hiding place for a potential intruder.
  2. Let neighbors know when you are going on vacation. This is good for two reasons. One, so that your neighbor can keep an eye on your house and notify police if there is anything suspicious going on. Two, so that you can have them collect your mail. Nothing says, “I’m not home, come rob me” like a week’s worth of mail on the front porch.
  3. Close your garage doors and lock them if possible. An insane number of burglaries are committed through the garage, and its incredibly easy to prevent. But, even if they don’t make it into your home, you don’t really want them stealing all of your tools out of your garage, do you?
  4. Last but not least..get a security system (you knew it was coming eventually). They’re incredibly affordable and provide a measure of security above everything I just mentioned.

Pool Alarm


A Pool Alarm is an important part of home safety and security, but sadly, many homeowners consistently overlook this life saving device. So first, what is a pool alarm?


A pool alarm is a device that attaches to the side of your pool, with a sensor in the water. If any object weighing more than 18 pounds(pet, child, lawn chair) falls into the pool when the alarm is set, it will sound a loud siren at the pool itself and on a base receiver placed in your home, with a range of up to 200 feet.

Why do you need this? Well, the reasons should be clear for anyone who has a family or even has friends or relatives visiting with children. It only takes a short time for a child to fall into a pool and drown. In that scenario, every second counts, and a pool alarm will give you the means to immediately respond.

Still don’t think you need one? Here are some sobering facts (source: CDC):

  • In 2005, there were 3,582 fatal unintentional drownings in the United States, averaging ten deaths per day.
  • More than one in four fatal drowning victims are children 14 and younger.¹ For every child who dies from drowning, another four received emergency department care for nonfatal submersion injuries.1
  • Nonfatal drownings can cause brain damage that may result in long-term disabilities including memory problems, learning disabilities, and permanent loss of basic functioning (i.e., permanent vegetative state).

And just how serious is the problem for small children (also from the CDC):

Children: In 2005, of all children 1 to 4 years old who died, almost 30% died from drowning.1Although drowning rates have slowly declined,1, 3 fatal drowning remains the second-leading cause of unintentional injury-related death for children ages 1 to 14 years.4

If you have children, I’m not trying to freak you out. However, I do hope you’re a little scared. You need to realize the importance of having adequate protection for your children when playing in your swimming pool. There’s simply too much at risk not to be prepared.

Ademco 5870API


The brand new Ademco 5870API is a Wireless Indoor Asset Protection Sensor. Which is a long way of saying that its a small wireless device that attaches to your home or office valuables and notifies your alarm panel if those valuables are being moved. It will communicate with any Ademco security system that accepts their 5800 wireless technology.


Ok, so what does it do? You place the sensor which is 1.8″ x 1.7″ x 0.63″ on any device that you want to protect and that shouldn’t be moving. So, this would be a computer, jewelry box, television, safe, etc. You set the sensitivity to one of three settings. Setting 1 is a hyper-sensitive setting, which should only be used for completely fixed items that have no real vibration as a normal part of their placement. So, this wouldn’t be a good idea for a computer monitor where you come in, bump your desk as you sit down and the thing vibrates for a few seconds. It would, however, be a good idea for a heavy safe that you have mounted in your closet, which won’t be vibrating anyway. That setting means that movement for 1-3 seconds will cause the sensor to notify the panel. The second option (the right one for the computer or computer monitor) is the Standard Security Mode. In this setting the sensor will notify your alarm panel after 5-8 seconds of movement. The third option is for Tilt Mode. This would be for a device (like a jewelry box) that has a lid or a door and will be tilted (when opened, for example). In this case, the sensor will notify the panel after the sensor is tilted greater than 30 degrees.

Ok, so whats the actual benefit of this thing? I mean, if your home is armed at night, this doesn’t offer much benefit because the burglar should have already tripped the alarm before he picks up the jewelry box. The main utility is for people who have access, but shouldn’t be taking things. So, for example, if you have a maid service come (or any interior work by an outside contractor), you may want this device to protect your belongings, even though the crew is supposed to be in your home. This device, however, isn’t just for residential applications. It would also work great for a museum or business where people are coming in and out all of the time but aren’t supposed to be leaving with anything.

The item comes in at the low cost of $79.00 and comes in either grey (dark grey) or white. If you are a homeowner with lots of outside workers in your home, or if you are a business owner, you need this device. Stop by SafeMart and get one today!

UK Discounts for DIY Security

Our friends accross the pond have come up with a great idea: give DIY vouchers to homeowners to beef up their home security. The reason is that police fear that crime will increase during the recession. And, we all now that a great way to avoid being burglarized is to have a home security system. So, if you choose to do it yourself, you’ll get a voucher to help defray some of the cost.


This whole thing even makes sense economically (believe it or not). Police spend time and money repsonding to burglaries and other home invasions. According to a study found in the Washington Post, homes with security systems are three times less likely to be broken into than homes without security systems. Thus, less burglary = less police time = less taxpayer money. Now, I know they’re spending taxpayer money to give the vouchers, but it’ll probably come out in a wash. And, even if it doesn’t, at least they’re putting your money to something useful.

Access Control System

Access control systems are quickly becoming the first line security measure of choice for businesses and some homeowners. These systems have been used by big companies for years, but haven’t really taken off among small business owners. A high price tag and perceived lack of necessity have both contributed to this mindset. Well, hopefully we can change that.


These systems are now much more affordable. The above link shows you SafeMart’s offering, and after a quick perusal you will see that a small business can easily afford a good access control system.

As to a perceived lack of necessity, this is a little trickier. It may be true that you don’t absolutely need one, but the benefits offered far outweigh the cost. They protect your business, many systems allow you to view a log of who entered and when, and they remove the hassle of distributing keys and needing to change locks when employees leave under bad circumstances or lose keys. If you need to, you can change an employee’s password or remove someone from entering the building. Its incredibly simple and it does a great job of securing your home. If you are small business owner, you owe it to yourself and your company to look and see if an access control system is right for you.

Burglary Deterrent

I read an interesting story today about a burglary narrowly avoided. The general gist is that someone rang the doorbell, the woman, thankfully looked through her peephole and saw no one there. Then the bell rang again. It turns out that two men in ski masks were hiding outside her door. Her husband yelled at the men through the window and they ran off. This story illustrates two points.


1. Don’t open your door if you don’t know the person on the other side, or if there is no one there. Yes, it may just be high school kids messing around…or it could be something far worse.

2. Get a Security System! How likely is it that those two men in ski masks would’ve rang the doorbell, and waited in the bushes, with the intent of breaking in if necessary, if there was a security sign alerting them to the security system inside. Better yet, add a home security camera. That way, even if the burglars got in, you would have video evidence of the crime, making it more likely that police could apprehend the criminals.

The sad fact is, we’ll probably see more of this as the economy continues to tank. There is, unfortunately, a correlation between a bad economy and an increase in burglary and other crimes. Its important that you are correctly prepared.

DIY Home Security: Save Money

People often look at SafeMart’s prices or other home security companies and think, “This is too good to be true. Their prices are a fraction of ADT, Brinks, and other similar companies. There’s something that doesn’t add up.” Well, you’re right, in a manner of speaking.

First things first. We offer state of the art equipment. We have the newest models and probably one of the widest ranges available when it comes to choosing home security. You’re not getting outdated models that we’re selling as new. You’re getting the real deal. So how can we charge so much less?
Simple answer: We don’t have the overhead because we rely on you to do part of the work (the bulk of it, in fact). While we offer free tech support, we’re not sending salesmen to your house, making a pitch, closing a sale, installing your system and doing regular maintenance. We sell you the system, give you the best possible tech support and tools to help you install and program it, and then, if you want it, we set you up with monitoring. We can charge wholesale prices because you do the work yourself. And contrary to what some of the “big guys” might say, YOU CAN DO IT YOURSELF!
So the next time you’re in the market for home security and you look at one of the fully comprehensive companies and think, “Well, they must be the best, look at how much they charge,” think again. They sell you a system upfront for little to nothing (or nothing in some cases) and then charge you an arm and a leg per month over the next few years to pay for the system and make a healthy profit. We don’t do that. That’s why our systems and our monitoring are affordable. We’re in a recession: Shop wisely!

Fake Home Security Cameras

Fake home security cameras have been around for a while, but they seem to be coming up more and more these days…like this article. Why? Because they’re inexpensive and we’re in a recession. Fair enough. We all like to save a little money here and there and, let’s be honest, things are tight for everyone. So, it makes sense to purchase a fake home security camera, right?

Wrong! There are ways to save money and still adequately protect your home, but fake home security cameras aren’t that way. Now, I’m not going to tell you that they have no utility at all. They will, after all, act as a deterrent, which is a huge part of home security. That’s true, except security cameras aren’t meant to be a deterrent. In the home security world, security cameras are a backup to a security system. That is, if the yard sign doesn’t deter them, and they get in and out before the cops arrive or you respond to your self-monitoring, then you have the backup that they were caught on camera. Fake home security cameras won’t do that. In the event of a burglary, if you have fake home security cameras, you may have lost your chance to recover your property.
Home security cameras aren’t as expensive as you may think and the investment is well worth it. Its true that they’re certainly more expensive than fake cameras, but then, they do actually do something!

Alarm Monitoring Atlanta

If you are looking for alarm monitoring in Atlanta, you’ll come across a ton of sites that offer home alarm monitoring. One thing that you may not know is that most of those sites are not local Atlanta sites…which is ok. Because of the demands of running an effective central station for alarm monitoring, its difficult to have a really local company. So, what are you to do?


While it may be nice to have a local company, you need to be sure that your monitoring company has the experience and resources necessary to provide you with the best possible service available. That’s where we come in. OcuSafe offers 24 hrs a day, 7 days a week, year round alarm monitoring from a UL listed company, with all the necessary experience, for only $9 per month. That’s it. And, if you take into account the homeowners insurance discount you may be eligible for, it may cost you only pennies per month. Take a look. You’ll like what you see.

Key Digital Home Theater


Key Digital produces some of the world’s best distributed audio and video equipment. Their applications work for jobs ranging from home theater or gaming to a distributed audio/video system for a sports’ stadium. Check out their site for a great run-down of their offering. And, if you want to purchase, or are interested in possibly purchasing, call SafeMart at 800-628-6093, or visit on the web for Key Digital products and pricing.

Common Sense on Home Security

Its an unfortunate reality, but its true nonetheless. When the economy dips lower and people feel the pinch more severely, crime increases. I’m not going to go into why it happens, or how it might be avoided. The fact of the matter is, economic depression generally equals crime increase. Just something to remember when you think that you don’t need a home security system or that you don’t want to make the investment right now. Sad as it may be, now is precisely the time to make this investment. Here’s an article I saw today on this very issue.

SafeMart Coupon Code

We know customers frequently search for a SafeMart coupon code when they check out on our site. Frequently they may find a 5% – 10% off coupon. Well, I’ve got something much better in store for you. For a limited time, SafeMart is offering a $100 rebate when you purchase a GE

Simon XT or a GE Simon 3 (with a total of more than $399) and sign up for a year of monitoring. This is a huge value, but it won’t last. Buy now to save $100 on our already low prices.

For Our Texas Readers

Just a quick note to anyone reading in Texas: You may qualify for a decrease in your homeowners’ insurance thanks to a little known law. All you need to do is have your home inspected for home security by an approved Home Security Inspector. Here is a link to an article explaining the law and letting readers in Lufkin know that the police department there will do free home security inspections. Even if you don’t care about the insurance discount, its worth it to call the police department and get a free inspection. Contact details are in the article.

Home Security in Tough Economic Times

Just a quick post. I wanted to alert you to an article that deals with simple home security solutions. Now, I still think that there is no excuse for not having a monitored home security system installed in your home. The safety it provides and the possible insurance discounts alone make it worth the cost. However, its obviously more important to have some home security than to have none at all. So, here is the article in question. Its got some good tips, so check it out.

Visonic PowerMax Pro

The PowerMax Pro, Visonic’s latest version of its reliable PowerMax series is now available at SafeMart.com.  The PowerMax Pro costs $330.00 and is well worth the money.  


Some of the Features:

  • Ability to use broadband or GSM, or both at the same time
  • Complete X-10 Home Automation control.
  • Users can remotely access and control their system via the Internet
  • Up to 28 Wireless Zones
  • Long life back-up battery
  • Event reporting to cell phones, email, Internet page, etc.
  • Much, much more.
The PowerMax Pro represents a whole new era in home security and automation.  If you’re in the market for a new security system, this should be at the top of your list.

Home Security Forum

Home security forums are a dime a dozen.  Every company, no matter how inexperienced, no matter how junky the products, has a forum.  They do it as a way to generate some traffic, and draw in customers.  And thats fine, but lets be honest.  Home security isn’t a joke.  If you need advice, or recommendations, or even troubleshooting help with a problem panel, you need accurate and reliable information.  SafeMart has just that.  Their forum is nicely laid out, moderated by their tech specialists and an overall great place to get information on home security.  If you have a problem, comment, information, whatever on home security, then check out SafeMart’s home security forum.

Honeywell 5800PIR-OD


The 5800PIR-OD is Honeywell’s new outdoor wireless motion detector.  This is a perfect outdoor motion detector for places that need monitoring but are hard to wire.  The system runs on AA lithium batteries for extended life and has a ton of great features, such as:

  • Ability to distinguish between large and small animals to prevent false alarms.
  • Tamper protection.
  • Full supervision, so it is set-up to detect low battery, case tampering and more.
  • Simple and easy mounting.
  • Adjustable range of view.
Simply put, the Honeywell 5800PIR-OD is one of the best wireless outdoor motion detectors on the market.  If you have a business and need to protect from copper theft or vandalism, it’ll do the job.  If you are a homeowner and need to protect against vandalism or theft in hard to monitor outdoor areas, it’ll do the job.  And, for what you get, its affordable.  The 5800PIR-OD costs $279.00.  If you have outdoor valuables that need to be protected, it’s well worth the money.

Review: Brinks vs. ADT vs. DIY Home Security

There often seems to be an automatic assumption in favor of the “big guys” like Brinks or ADT. Their name, reputation and the years they’ve been in the industry create an aura that says “DIY is good, and maybe even great for your money… but let’s be honest. Its not nearly as good as ADT or Brinks.”

Well, is that true? Let’s look a little closer and see.
ADT and Brinks are good at what they do, and they’ve built huge empires by creating an impressive brand, and by marketing in all major niches. But, at the end of the day, once you cut away the media hype, do they actually offer anything more than can be done, much cheaper by yourself? No.

ADT and Brinks install the same types of home security systems in your homes that you would have if you purchased it yourself. If you get a wireless system, its no doubt a GE system; and hardwired systems will run the gamut of options, all of which are available through a store like SafeMart. The systems are identical in quality and type, with the exception that sometimes wholesale DIY companies have the newer models before the “big guys.” And the monitoring isn’t any different either (unless you look at the price). ADT, Brinks, SafeMart and others all offer 24 hour, UL listed central station monitoring.
Ok, so now we know that ADT and Brinks don’t offer anything extra by way of equipment or monitoring. Let’s take a look at cost.
Here is information from a chart on SafeMart’s website showing where to find affordable home security.
ADT Costs
Total Out Of Pocket Expenses: $1,572. That’s broken down into two things. An initial cost of $349, and a monthly cost of $33.99 for a required contract length of 36 months. Not that cheap at the end of the day.
Brinks Costs
Total Out of Pocket Expenses: $1,200. That’s also broken down into two things. An initial cost of $49, and a monthly cost of $31.99 for a required contract length of 36 months. But, that’s only upfront. You’re still tied into a contract for 36 months. You still pay, over and over and over, for the system.
SafeMart Costs
Total Out of Pocket Expenses: $576.20. That’s assuming the exact same set-up as Brinks and ADT with a 3 year monitoring cost. However-and here’s the huge difference-SafeMart doesn’t require any monitoring package or contract at all. If you choose to purchase monitoring, you do so on a one, not a three-year basis.
Here’s the breakdown: Upfront cost to purchase the system (at which point its yours that you own, not some company) is $209. The monthly monitoring cost is $9.95 per month. Yes, you did read that correctly. Monthly monitoring cost is only $9.95.
So, whats your savings when you do it yourself. Going with SafeMart in this case, will save you $995 from ADT and will save you $632 from Brinks. That’s a huge deal.
Don’t waste your money for the same system and contracts that are way too long. Go the route thousands of other smart homeowners have gone, and do it yourself for home security.

 

GE Security Overstock Items

Attention dealers looking to increase your offering and all of you homeowners looking to increase your security camera system:  There is a huge sale on GE’s clearance items for video security right now.  GE Security has too much stock of at least four security camera system items right now.  SafeMart has them; and is selling them for over 50% off of their retail price.  These are being sold much cheaper than even dealer pricing, so if you need them, you should get them soon.  Here they are:

High Resolution 15-inch LCD Monitor for only $347.00.  Retail is normally $749.  Dealer pricing is normally $570.

High Resolution Color Camera – KTC-DG1 for only $73.50.  Retail is normally $199.00.  Dealer pricing is normally $129.00.

1/3″ Color Camera, 3-8MM AI Varifocal Lens – KTC-209CV3A for only $97.00.  Retail is normally $249.00.  Dealer pricing is normally $159.00.

21″ CRT Security Monitor – MVC-215 for only $247.00.  Retail is normally $499.00.  Dealer pricing is $399.00.

These are on a first come first serve basis and supplies are limited.  Get yours today!

Honeywell Home Security


Honeywell is a household brand name.  From tires to thermostats and even aircraft engines, Honeywell produces many of the most reliable products we use every day, even if we don’t realize that they actually make those products.  And while you may be aware that Honeywell is involved in many consumer markets, you may not be aware that they also produce top-of-the-line home security products.


Honeywell Home Security is branded under the name Ademco.  I thought it would be worthwhile for us to mention a few of the products that they offer.  So, without further ado, here we go:

Ademco Vista 20P:  This is Ademco’s top hardwired system.  Its a great system, very affordable that offers a great deal of flexibility.  The deluxe complete kit costs under $200.  For a hardwired system, there’s nothing better for your money.  And if you buy it from SafeMart, you’ll get a free 1 hr.+ DVD installation video.

Ademco Lynx: This is Ademco’s wireless security system.  Its a fine system that comes with everything you’d want in a wireless security system.  It also has built in X-10 lighting and appliance control, which is a huge plus.  The Lynx kit will run you just under $200.

5800CO: Ademco’s newest life safety product, the 5800CO is a completely wireless Carbon Monoxide Detector.  Since it runs entirely on a battery (which is built to last the life of the CO detector), it can be mounted where CO detectors are supposed to be mounted, above the light switches, but at least 12 inches away from the spot where the ceiling and the wall meet.  This is a huge improvement since most other wireless CO detectors had to be plugged into the wall, and thus were lower than they should have been.  For a limited time, this will cost you $107.00.  After that, the price will increase.

For more information on these and other great Honeywell Home Security products, visit SafeMart.  As always, we guarantee the lowest price and the best service.

Honeywell Announces New Outdoor Motion Detector

Honeywell announced on Feb. 9 that they had released a new outdoor motion detector. According to the press release its a true wireless solution for hard to wire areas that you’d like to cover with a motion detector. Called the 5800PIR-OD, it should revolutionize the world of outdoor motion detectors. Its easy to install, has the ability to distinguish between large and small animals and has two PIR sensors that must both be tripped in order to sound the alarm. It all sounds pretty interesting. I’ll do another post in more detail at a later date.

Cellular Monitoring for Video


SafeMart is pleased to announce that our LiveWatch service (wireless cellular monitoring) is now available with video.  Basically, you can monitor and receive updates from your security cameras through your wireless monitoring service.  Stay in touch and in control of your home and your family’s safety from anywhere in the world.  Its affordable and easy to use.  Check it out today.

Wireless Carbon Monoxide Detector from Honeywell – 5800CO


The 5800CO is the new wireless carbon monoxide detector from Honeywell Ademco.  It uses electrochemical sensors to detect accurate CO levels at a variety of concentrations.  This great new sensor will notify you of the presence of carbon monoxide at lower levels than most other available CO detectors.


It is completely wireless and runs entirely off of a battery.  This is nice because a carbon monoxide detector should be placed above the light switch in your home.  Most CO detectors require AC power and are plugged directly into the wall, below the most intense concentrations of carbon monoxide.  Well, that’s great and all, but how often do you have to change the stupid battery?  Well, for normal, constant use, the battery in the 5800Co will last the life of the device itself.

There’s a lot to know about carbon monoxide poisoning, your options for detectors, and the benefits of this particular device.  More on that later.  Right now, I just wanted to let you know about the new wireless co detector from Honeywell and tell you that SafeMart is offering it at an incredibly low price: $107.00

Life Safety Products

More and more we hear tragic stories on the news.  Family of four dies from carbon monoxide poisoning, elderly man freezes to death in home.  Sometimes the stories aren’t quite as tragic.  We may all hear of a neighbor or a friend who has a pipe burst and suffers serious property damage.  The thing that makes the human suffering all the more tragic and the property damage all the more frustrating is that all of these are avoidable.  And you don’t have to pay through the nose to get protection for these things.  So, in the interest of informing you, here are a few products that are life safety specific and will help you protect your loved ones and your home.


Honeywell Wireless Carbon Monoxide Detector:  This great product costs $107.00.  It uses advanced sensor technology to provide quick and accurate detection of carbon monoxide.  It doesn’t plug into the wall, which means that you can place it at the best possible height (above the light switch but at least 12 inches below the ceiling).

Freeze Alarm:  This freeze alarm costs $195.00.  It monitors your temperature and can be programmed to dial up to three telephone numbers if the temperature gets too cold, too hot or if power goes out.  This allows you to immediately address the situation before it gets out of hand, saving you tons of money in the long run.  More importantly, its great for an elderly relative.  Install the freeze alarm in their home and have the number call you if something happens.  It can mean the difference between life and death.

Skylink Water Alert Sensor:  Cost is $37.99.  The water sensor will alert you when water is present but before flooding is underway.  Water damage is ugly and expensive.  This will allow you to prevent that.

Whatever the application, its important for you to be informed about life safety products, especially at this time of year, when so many of these accidents happen.  Be sure to take the necessary steps to protect yourself and your family.

Driveway Alarms

I’ve spoken of driveway alarms in the past, but I thought today I’d upload a quick video on them.  Basically, a driveway alarm is a motion sensor that relays information wirelessly to a base in your home.  It gives you a heads up on anyone coming to your home before they get to your door.  They’re not expensive and they work great.  Check out the video:




Vocal Smoke Alarm

Vocal smoke alarms are an important consideration for families with children.  By now everyone should understand the importance of having working smoke detectors in their living and sleeping areas.  What you may not understand is how a child’s brain reacts to the sound of smoke detectors going off.

To adults, the sound of a smoke detector seems like it should wake a hibernating bear.  There’s no way anyone could possibly sleep through that high-pitched piercing sound, right?  Wrong!  Study after study continues to show that there is a good chance your children won’t wake up in the event of a fire alarm.  And even though you hope and pray that you’ll be able to rush in and get your children quickly, its important for children to be able to get up on their own and follow the family’s plan for evacuating the house.  So, what’s a concerned parent to do?
Enter the Vocal Smoke Alarm.  This smoke alarm is specifically designed to deal with the issue we’re discussing.  Parents can pre-record messages that will sound when a smoke alarm goes off.  Studies show that this is an effective way to wake your children and direct them on what to do.  Mom can record a message that says “Wake up.  Go out of your room and out the front door.”  This alarm fixes both problems of conventional smoke detectors: Children are wakened and they are given instructions on how to proceed.  The best part is that studies show that vocal smoke alarms are 99% effective in waking children.
The Vocal Smoke Alarm is available from SafeMart.com for only $49.95, well worth the cost of the added security and peace of mind.

Simon XT Talking Touchpad


The Simon XT Wireless Talking Bi-Directional Keypad from GE is now available from SafeMart.com for the low price of $99.00.  This product has been a while in coming and now that its here, I thought we should take a look at it.


The Simon XT Talking Keypad is great because it allows you to easily arm and disarm your system without having to use the actual Simon XT panel.  Why is this great?  It means that you can place your XT panel somewhere safe, like a bedroom or closet, and place the Talking Keypad in an easy to reach location, like the front hallway.  Ok, why is that so great?  Well, that is so great because if an intruder broke into your home, he couldn’t smash your control panel or rip the phone cord out, disabling the system.  Your alarm system will continue to work, sounding an alarm or notifying your monitoring company (if you have monitoring) because the great likelihood is that the intruder won’t find the panel in time.

The fact that it is a bi-directional talking keypad means that it will tell you if you’ve correctly armed or disarmed your system, if there’s an event, or even if there’s a low battery.  Additionally, it has panic buttons for you to hit in the event of an emergency.

GE’s Simon XT Wireless Talking Bi-Directional Keypad allows you to add a whole new layer of security and convenience to an already reliable and convenient system.  And for only $99 the benefits vastly outweigh the cost.

GE Concord 4: Wireless Security from GE


The GE Concord 4 isn’t something we’ve talked about before, so I thought now was as good a time as any.  This’ll just be a quick run down of the main features and benefits of a Concord system, so lets get started.


The Concord 4 is a hybrid home security system.  It has:

  • Up to 96 zones, either hardwired or wireless
  • Built in siren
  • Compatibility with all GE Security crystal and SAW learn mode sensors
  • Easy expansion
  • Much more
The Concord 4 is a reliable, home security system that will take care of all of your home security needs and can be easily expaned to meet almost any security function.  Its also very affordable.

GE Simon XT Best Practices


Recently, we received the following question on our forum:


“I am about to receive my Simon XT for installation in my 2 story house with three entry doors (front, rear, through garage) and 12 windows on 1st floor.  I am thinking of installing the following:

Great room which includes the rear door and 6 windows: (a motion sensor and a glass shatter sensor)

The living room/dining room combo with 5 windows: (a motion sensor and a glass shatter sensor)

The hallway with front door, and a side hallway branch including the garage entry door and a window: (a motion sensor)

Here are my questions:

1- Should I install door and window contacts as well?
2. What are the best programming practices for Simon XT that everyone should use no matter the number or type of sensors?
3. Are there multiple GSM modules available for XT and if so, which one would you recommend?

Thanks.”

Ok, lets answer these questions one by one.  

1. Should you install door and window contacts as well?  Yes!  Why?  A motion sensor is a great idea, but it should always back up existing security, not be the principle source of protection.  It will work well in conjunction with door/window contacts, not on its own.  A glass break sensor is also very helpful, but what if the thief doesn’t break the window?  What if he pries it open?  Then your glass break sensor does nothing.  Because of their stated limitations, both motion sensors and glass break sensors should be used to complement door/window sensors, not to replace them.

2. What are the best programming practices for Simon XT that everyone should use no matter the number or type of sensors?  This is a difficult question, because every application is different.  So, what are the basics that everyone should do?  The best advice I can give you is to lay out your entire system and plan everything out before you begin programming.  It will save you a ton of time and frustration.

3. Are there multiple GSM modules available for XT and if so, which one would you recommend?  There are really two options available from SafeMart that will work with the XT.  The first GSM module is the GE Simon XT GSM Wireless Cellular Module, which is designed for the XT and retails at $249.00.  The second is just a generic GSM Module of which the Uplink DigiCell AnyNET GSM Cellular Communicator, is just one.  It retails for $239.11.  Ok, now which do we recommend?  For the XT, we recommend the GE Simon XT GSM Wireless Cellular Module.  Why?  Every other GSM module is only going to report that an alarm happened, not what happened.  The GE XT GSM Module has contact ID reporting, which means that it will state exactly what sensor was tripped, allowing the monitoring company or you to know if there is a fire or a burglary, or a freeze alarm.  For the money, its the only GSM module worth buying if you have the XT.

Freeze Alarms

According to the farmer’s almanac, and confirmed by anyone who has stepped outside in the past month (except those of you who live in San Diego), its going to be a bitterly cold winter.  You’re thinking: “Thanks, genius.  We already know that.”  Ok, good.  What you may not know is the importance of a freeze alarm.  Burst pipes can cause tons of damage.  If you haven’t experienced this first hand, trust me, you don’t want to.  So, how can you avoid this?  A freeze alarm.  Freeze alarms will notify you if the temperature dips below a certain degree, letting you assess and fix the problem before it is too late.  A freeze sensor can cost less than $40 and can save you hundreds, if not thousands in the long run.  They are easy to install and program to your existing home security system.  There’s no reason you shouldn’t be prepared, even if you can’t control the weather.

Logitech SqueezeBox Duet


Just in time for Christmas, SafeMart is pleased to announce that is carrying the Logitech SqueezeBox Duet at incredibly low prices.  This phenomenal electronics item makes a perfect gift for the music enthusiast in your life and is available for only $339.95 from SafeMart.com.  (Do some shopping around and you’ll see that the price is as low as it gets.)


So, what exactly is the SqueezeBox Duet?  First lets discuss the benefits and then we’ll get into some of the nitty-gritty.  The SqueezeBox gives you the ability to tie all of your digital music into one place, blast it (or listen quietly) through your speakers, and control it all from the stylishly slim remote you see above.  Ok, thats cool, but its not all.  You can directly access the internet and listen to your favorite songs on Pandora, Rhapsody, etc.  And its all controlled from the remote.  You can create an MP3 locker and listen to all of your MP3s without ever turning on a computer.  

You can create playlists for any number of occasions, or scroll back and forth between songs easily.  And since the remote is WiFi, you can control your music from anywhere in the house, even if you’re not close to the receiver.

Now to the nitty-gritty.  The Squeezebox Duet does not need a computer to work.  It has its own free Internet-based service called the SqueezeNetwork, which mean you can connect without turning on your computer.  The setup is simple since a wizard walks you through the entire process.  And using the remote is incredibly intuitive.

Listen, this is not an item you want to miss this Christmas.  And at SafeMart’s low price, there’s no reason to shop elsewhere.  Trust us.  We’re sure you’ll love it.

Emergency Preparedness Equipment


Emergency Preparedness Equipment??  What in the world does that have to do with home security?  Well, it has nothing (ok, almost nothing) to do with home security.  However, it fits into the overall security genre, and that all important category: your personal safety.  So, I want to talk about it.


Emergency Preparedness is all about…well, just that.  Being prepared in the event of an emergency.  So, what sort of items are we carrying in this category?

The main items are survival kits.  We have one or two person survival kits that will provide you with enough food (for two people) for three days.  It also has water, first aid items, a flashlight, a sleeping bag, waterproof matches, a lighter, tools (knife, gloves, rope, dust masks), and basic hygiene items.  Essentially, everything you would need to survive for a few days in the event of an emergency.  And it comes in  a sturdy, stylish backpack.

Now, you may be thinking, “That’s great.  If I frequently went off in the woods by myself without anyone knowing where I was, I would love this.  It would be perfect for me.  But I’m not that type of guy (or gal).  I would never be in a position to need this.  Right?”  Wrong.  

First of all, there are situations that we can’t plan for.  You may be driving, hit a snowstorm and get stuck, with no one around.  It happens.  This would give you the time and equipment you needed to stay safe.  Second of all, in certain areas, natural disaster may force you into a position of necessity that you never imagined.  It is far better to be prepared in advance.  And heck, most of these items would be useful in your own home if the power went out for a few days.

We think and plan for our home security or our car safety.  We take the necessary precuations to protect  ourselves and our children if we are travelling, or merely staying at home.  That is what emergency preparedness is all about.  And that is why it is so important.

Homeowners Insurance Discount

Receiving a discount on your homeowners insurance policy is actually easier than you think.  And you can protect your home and family in the process.  How?  By purchasing UL listed central station alarm monitoring.  Having alarm monitoring for your home security system is a simple way to get a discount on your monthly insurance premiums.

Insurance companies “reward” their customers when the policy is covering less risk.  So, people in better health may pay less for their life insurance policy because they aren’t as much of a risk to the insurance company.  The same idea applies to your homeowners insurance.  Companies are willing and eager to give you a discount if your home is at less risk.  Alarm monitoring takes care of that for you.  It gives confidence that in the event of a fire or other event, emergency personnel will be dispatched to your home, increasing the likelihood that less damage will ensue.
So how much of a discount can you receive on your homeowners insurance?  Well, it all depends on the insurance company, but it can be up to 20%!  And considering that UL listed alarm monitoring costs as little as $9.95 a month, its a no-brainer to secure your home with central station monitoring.
If you don’t already have alarm monitoring, then your system isn’t working to its fullest capabilities; and you’re not getting a homeowners insurance discount.  Purchase UL listed alarm monitoring today.  Your wallet will thank you.

 

Key Digital Home Theater

For a while now, SafeMart has expanded its market into different low-voltage home applications.  We’ve always kept our central focus on home safety and security, but with so many customers wanting other low voltage systems, like home automation or intercom systems, we’ve continued to expand into those markets.

In this light, SafeMart has, for a while, carried home theater components, such as JBL in-wall speakers.  We’ve now decided to take that to the next level.  As of last week, SafeMart is an official reseller of Key Digital’s full product line.  Key Digital is a leader in creating the video and audio solutions needed for high quality home theater and audio.  

Their product line is not comprised of tv screens, projectors or speakers.  They supply all of the unseen items that you need to operate these.  Key Digital has a full product line in the following categories:














- Digital Video Processors
- Cat 5 Balun Devices
- Video Audio Switchers
- Video and Control Adapters
- Video/Audio Distribution Amplifiers
- HDMI Cables
- Home Theater Accessories

These are truly top of the line products that will give your home theater system value for years to come.  Stop by and see what we can do for you.



FAQ: Central Station Alarm Monitoring

One of the questions we frequently get asked at SafeMart is about our central station monitoring coverage.  Can we cover every state?  

The answer is yes.  SafeMart’s Central Station Alarm Monitoring can cover all 50 states, plus Guam and Puerto Rico.  Our UL listed monitoring service is proven and reliable, and very affordable.  Once the necessary paperwork is completed and your system is installed, we can have you online and monitored in no time.  If you don’t have monitoring, or if you’re paying more than $9.95 per month for it, then stop by SafeMart and see what we can do for you.

 

Fake TV: A Burglary Deterrent?

We often have people ask us about burglary deterrents.  ”Are there items that I can use to prevent people from breaking into my home even if I don’t actually have a security system?”  This is not the preferred method of preventing a break-in, but sometimes, circumstances dictate this as the only option.  On the other hand, you may already have a home security system but want to add an additional deterrent.  In either case, the Fake TV meets that need.


The Fake TV is a small light that changes colors, motion time, etc. to mimic the light emitted from a real television.  Its incredibly affordable (just over $30) and doesn’t take any installation beyond plugging it in.  

Since most burglaries are crimes of opportunity, and since most burlgars are interested in robbing homes without running into homeowners, the Fake TV goes a long way to scaring off potential intruders.  And, as always, SafeMart’s low price guarantee applies.

Freeze Alarms

As the weather turns from early to late fall, many homeowners are merely waiting for the inevitable: Winter.  Winter means cold temperatures, and for many regions, snow and/or ice.  So what does this have to do with home security?  It doesn’t.  But it does have a lot to do with SafeMart’s other primary concern: Home Safety.


Frozen pipes can lead to damaged pipes which invariably lead to damaged wallets.  A freezing problem in the basement may take hours or days to get noticed and by then, you may have burst pipes.  It happens every winter to thousands of homeowners just like you.  

So, whats the solution?  Well, the smart solution is to invest in a freeze sensor.  This sensor can notify you immediately when the temperature drops drastically, or if it drops below a certain degree.  Many can also be programmed to call a pre-set number, so that you can take action even at work.  The investment is minimal, but the cost savings in prevention is enormous.  Stop by today and take a look at this and other state of the art environmental sensors.  Its worth it.

Home Security in a Recession

Stocks are down, people are feeling a pinch, and the overall economy is in a recession.  This is the time when many homeowners begin cutting back on unneccesary consumer products.  Now, I have no interest in discussing the general state of the economy or even plans to help reduce exposure to the recesison.  What I do want to talk about is how to handle home security in a recession.


I mentioned that now is the time when many homeowners cut back on consumer purchases.  However, this should not be the time when homeowners cut back on home security systems and products.  This is the case for two reasons.

1. Home Security is always a high level priority.  You don’t need video games, new cars or the latest big screen tv.  These are nice things to purchase when you have the money and the economic security to buy them.  You do, however, always need to protect your home and loved ones.  Thats why, even in a recession, home security systems shouldn’t count as “extras” that you don’t really need, but may want.

2. Economic turmoil often means increased crime.  Its sad to say, but there is often a direct correlation between crimes of opportunity (like burglaries) and economic hardship.  A recession means alot of things, but it doesn’t mean a decrease in crime.  Thats why its all the more important during a financial crunch to ensure the safety of your home and loved ones.

Ok, so you know that you ought to have a security system, but you don’t have tons of money to spend.  That’s why SafeMart has made it a hallmark of its business to guarantee the lowest possible prices on the best home security devices.  Stop by today.  I think you’ll be suprised at how affordable a solution we can find for you.

FAQ: Security System Wire

One of the questions we are asked frequently at SafeMart concerns the best type of alarm wire to use when wiring a security system.  There are different options available and many types may work on a given system, but the simple answer is 22 gauge, 4 conductor wire.  4 conductor wire allows you to wire most devices (which can usually use 2 conductor) but also certain smoke detectors which require 4 conductor.  As always, alarm wire can be purchased at the lowest possible prices at SafeMart.com.

Fair Home Security

Affordable home security is something that should be on the smart consumer’s mind right now. With economic turmoil and ever-increasing prices, most homeowners simply can’t afford to shell out thousands of dollars for home security. And that’s completely reasonable.


What’s not reasonable is some of the commentary on what to do. Certain “experts” are now recommending “cheap” home security. Except by cheap, they mean fake. I agree that having window stickers or yard signs is better than nothing….but not much better.

While its true that burglary is often a crime of opportunity, its also true that thieves are increasingly savvy. Simply having a yard sign just won’t cut it. Why? Because, at best, it only covers one aspect of home security: deterrence. If the thief isn’t deterred, then you don’t have anything in place to notify neighbors or police. You don’t have any sirens to scare off the thief when he hears them. If he chooses to enter your home despite your yard sign, he’s in the clear.

So, what is the solution, then? The solution is an affordable home security system that you install and program yourself. The GE Simon 3, for example, is a reliable, effective home security system. And the Kit starts at $209.00. You can add more contacts for relatively little cost , and with a little ingenuity and know-how, you can attach hardwired contacts (much cheaper) to a wireless transmitter for next to nothing. Even with a large house, you can have complete home security for under $500. Then, you can sign up for monitoring at only $9.00 per month with no contracts. Now that’s affordable home security.

Hardwired Home Security: Ademco Vista 20P


When it comes to Do It Yourself Home Security, wireless home security systems are frequently the systems of choice.  This is true because they are easier to install and program, and because most companies seem to push these as the best option.  And, its true, in many cases, that wireless home security is the best option for individual homeowners.

However, there are times when a hardwired home security system makes more sense.  For example, if you are in the process of building your home, hardwired home security is often the best choice.  Why?

While wireless systems are incredibly reliable, hardwired systems are still more reliable.  Additionally, most hardwired devices are cheaper than wireless devices.  Finally, depending on the size of the house, a hardwired system can extend up to 1000 feet.  You would have to purchase repeaters to extend a wireless system that far.  These are some of the reasons to purchase a hardwired system.  And among hardwired home security systems, one name stands out above the rest.

The Ademco Vista 20P is truly one of the best hardwired home security systems.  It is a proven, reliable system that allows you to accomplish pretty much any home security feature you desire.


With 8 built-in zones (but the possibility, with expansion modules of 48 zones), two partitions, an easy to use LCD display keypad, up to 48 user codes and the ability to add wireless devices, the Vista 20P offers unprecedented value to the do it yourself installer.

The installation and programming are more difficult than a wireless system, but can still be done by the average homeowner.  And, to make the process easier, SafeMart includes its exclusive 90 min. installation DVD.  This will walk you through every step of installation and programming in great detail, so there’s no need to be overwhelmed.

If you think that hardwired home security is right for you, then the Vista 20P is probably the system that you want.

Alarm Monitoring: Livewatch

You may already know about alarm monitoring.  You may already have it up and running.  And if you do, thats great.  Your home is safe and your security system is working to its fullest capacity.  However, you probably don’t know about some of the additional features available for certain security systems.

If you have a GE Simon 3, GE Simon XT, or GE Concord, your system is compatible with SafeMart’s Livewatch service.  So, what is Livewatch.  Well, first, here’s what its not.  Livewatch is not a central station monitoring service.  It is an alarm monitoring feature, but purchased by itself, LiveWatch will not do what central station monitoring does.  It is intended to be purchased in conjunction with alarm monitoring, not in replacement.  However, if you choose not to have central station monitoring, Livewatch does increase the level of self-monitoring.
Essentially, Livewatch allows you to control your system remotely and receive remote notifications of any events or alarms.
1. You can arm or disarm your system easily via internet access.  This can also be done quite conveniently from your PDA (Blackberry, Razr, etc).
2. You will recieve voice, text mesage, and email notifications (depending on your customization) of any events at your home, whether your system is armed or not.
3. If you have central station monitoring, alarms will be routed through your Livewatch system directly to your central station.
You do need to purchase a GSM module for this (I’ve discussed GSM Modules before here).  Basically Livewatch gives you a whole new level of control over your home security system.  It also gives you the peace of mind that comes from knowing that you can monitor your system activity anytime, anywhere.

 

Alarm Monitoring

 

Alarm monitoring has been mentioned here before, but I want to speak about it again.  It really is an incredibly important aspect of home security and, unfortunately, many homeowners don’t realize that.  So, here we go:

Once you’ve purchased, installed, and programmed your home security system, you’re all done, right?  Well, not necessarily.  When your system is up and running, its doing something known as “self-monitoring.”  Self-monitoring means that your system will sound locally in the event of an alarm, and you’ll receive a phone call (if you set this up) alerting you to any events in your system.  And certainly, this is better than nothing….but not too much better.  Why?

1. Unless you are physically at the property, it may not help that you received a private call from your system.  Police frequently refuse to respond to calls from private homeowners who say that their house is being burglarized when the homeowner is not at the scene.
2. Your alarm will sound locally, hopefully alerting neighbors.  But what if it doesn’t?  Some people don’t live close enough to hear interior alarms, and if its the middle of the night, your neighbors may sleep through the alarm.  In that case, your neighbors are no longer of any assistance in this regard.

The best option is to have 24 hr. monitoring from a central station.  It costs as little as $9.95 per month and guarantees that a UL listed, central station is monitoring your system 24 hours a day.  Why is this important?  Its important for a number of reasons:
1. Your central station will monitor your system 24 hrs. a day.  In the event of an alarm, they will call your home to verify that everything is fine.  If they don’t reach you, or if you do not correctly verify that the situation is normal, they will immediately contact police, who do respond to central station monitoring calls.
2. In the event of a fire or health emergency, the central station will immediately contact emergency personnel without first contacting you.
3. Many homeowner’s insurance companies offer a discount for a monitored home security system.  Often this discount will more than cover the cost of central station monitoring.  (Remember, its only $9.95 per month).
Many people choose not to purchase central station monitoring.  After all, its an additional cost.  But that cost is only $9 per month!  You just spent a great deal of money investing in a home security system.  You’ve taken your time to install the system and program it.  Your system should be working to the fullest capabilities to protect you, your loved ones, and your home.  Without central station monitorig, thats just not possible.

 

GE Simon XT

The GE Simon XT is an advanced, versatile, user-friendly wireless home security system.  I just wanted to share a little product demo video with you about the XT.  And remember, if you purchase a Simon XT Kit from SafeMart.com, you receive a free Installation DVD, available exclusively from SafeMart.




Environmental Sensors and Your Security

When most people think of home security their thoughts rest almost exclusively on intrusion prevention and response.  And while this is certainly the primary function of home security systems, there are secondary, and in some cases, equally important functions, such as fire, carbon monoxide, and flood sensors.  Lets take a minute to examine each of these in detail.


1. Fire Detectors: It should be evident why you need smoke/fire detectors.  In fact, its required by law in many, if not most, places.  But if you have a security system, your smoke detectors should be tied into it.  That way, if you have a fire in your home, your detectors will sound locally, notify your system, and if you have monitoring (which you should), your system will alert the central station, which can immediately notify local emergency personnel.

2. Carbon Monoxide Detectors: Carbon monoxide is an incredibly toxic gas, and whats worse, its completely odorless, sightless, and tasteless.  It can be caused by furnaces, gas fireplaces or water heaters, etc.  Each year it kills many unsuspecting people and affects many others.  Even if it doesn’t cause death, C.O. poisoning can lead to nausea, dizziness, unconsciousness, or even brain damage.  A C.O. detector will alert you locally and through your system if C.O. levels exceed a safe level.  You can also program it to contact your monitoring company who can immediately notify emergency personnel.

3. Flood sensors are not necessarily as absolutely vital as fire or c.o. detectors.  As a general rule, flooding will occur in the basement and is unlikely to affect anyone in the way fire or c.o. can.  However, its still an important option on your home security system.  A flood sensor will alert you when water triggers the device.  A flood sensor will allow you to immediately respond to the presence of water in your home, possible preventing thousands of dollars worth of damage.  And as any homeowner who has experienced flooding can tell you, water damage can be incredibly extensive and, for that matter, expensive.

These are not the only options available to you, but they are three of the more important.  For the minimal cost involved in any of these sensors, there is no reason not to have this level of protection.  Your home and family’s safety far outweigh any financial investment.